1,319 Reviews of Secor Subaru - Service Center
The front desk staff member who checked me was rude and inattentive. When I mentioned I thought my gas mileage was off all the gentleman man offered was to keep my car for several days and drive it around… inattentive. When I mentioned I thought my gas mileage was off all the gentleman man offered was to keep my car for several days and drive it around….really?? Who would agree to let a stranger drive there car for several days?? They did not return phone calls for appointments or to check on the status of my car. Only positive was the driver of the car that chauffeured me to and from work. More
Made an appointment. We were told it would take 45 minutes to check a bolt that was part of a recall on our Forester. After 2 hours we had to leave but made another appointment. After waiting 3 hour minutes to check a bolt that was part of a recall on our Forester. After 2 hours we had to leave but made another appointment. After waiting 3 hours, our car was looked at and we were told that they checked the bolt and tried to tighten it, but that it was pretty tight all ready. I feel that waiting a total of 5 hours and having to commute back and forth both times was unacceptable for a service that literally only took 5 minutes. More
I have given this service department 4 occasions to change my seriously bad opinion of them and unfortunately they have not met that small challenge change my seriously bad opinion of them and unfortunately they have not met that small challenge More
Very efficient service on my Forester. Done in less time than projected. People all friendly and helpful. Glad I got the 3 year service plan. than projected. People all friendly and helpful. Glad I got the 3 year service plan. More
The employees were very well informed of questions asked and very helpful as well. I would definitely recommend to my friends and family. Thank You and very helpful as well. I would definitely recommend to my friends and family. Thank You More
Always great service. Very accommodating when other appointments are scheduled in one day. Very speedy which makes me keep coming back. Zz z z z appointments are scheduled in one day. Very speedy which makes me keep coming back. Zz z z z More
Hi superb. Friendly good excellent communications fast. Easy to deal with which is first on my priority list. Timely appt set and accommodation . Clear helpful concise language used. Easy to deal with which is first on my priority list. Timely appt set and accommodation . Clear helpful concise language used. More
Although this is not where I bought my car the staff was friendly and met my needs. They came and picked up my car and returned it in a timely manner. They also gave me a detailed list about brakes tires et friendly and met my needs. They came and picked up my car and returned it in a timely manner. They also gave me a detailed list about brakes tires etc and washed my car. Thank you!! More