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Secor Subaru - Service Center

New London, CT

4.6
1,325 Reviews

1,325 Reviews of Secor Subaru - Service Center

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April 15, 2021

Everything seemed fine. Of course what I know about cars could be put in a thimble! Forgot to ask about my trunk, which opens only when it feels like it! More

by HARRIETJULI1947
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin, Bryan Carambot, Jean Canela, Nick Hander
Apr 16, 2021 -

Secor Subaru responded

Thank you for the positive feedback! Please don't hesitate to reach out if there is anything more we can do for you!

April 12, 2021

I have purchased several Subaru vehicles over the year. However, Secor Subaru was by far the best experience. All staff were excellent to work with. The service department has been great to work with as we More

by DROGALA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Mirles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin O'Donovan, Michael Sharrio, Paul Westermeyer
Apr 13, 2021 -

Secor Subaru responded

Thank you for being a Secor Subaru customer! We're so grateful for all of your support, and we look forward to your next visit with us!

April 12, 2021

Bryan is easy to deal with and always goes the extra mile. Always explains everything so that I understand what is going on with my car and why. More

by AVS_55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Carambot
Apr 13, 2021 -

Secor Subaru responded

Thanks for the awesome five-star review! We're glad to hear Bryan provided such a positive experience to you and made your visit special! - Secor Subaru

April 07, 2021

This is my third car from Secor plus daughter and husband both had cars from Secor. Secor is our go to dealership and they have never let us down. More

by QUILTERJAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin, Bryan Carambot, Jean Canela, Nick Hander
Apr 08, 2021 -

Secor Subaru responded

Thank you so much for the wonderful review and continued support! We appreciate knowing that our team has provided five-star care to you and your family and earned your business! We look forward to working with you again! - Secor Subaru

April 05, 2021

The staff at Secor helped me navigate a major engine problem with sensitivity and grace. I never want to have such a problem again, but if I did, I know where I'd go. More

by sean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin, Bryan Carambot, Jean Canela, Nick Hander
Apr 05, 2021 -

Secor Subaru responded

It was our pleasure to help you out! Thank you for your positive feedback and for choosing Secor Subaru. Take care!

April 02, 2021

Can always count on excellent service ever since buying my Subaru over 8 years ago from their sales department. I have no complaints. Thank you! More

by ARIVERS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Hander
Apr 02, 2021 -

Secor Subaru responded

Thank you for being a Secor Subaru customer! We're so grateful for all of your support over the years, and we look forward to your next visit with us!

April 01, 2021

I can understand that this dealership is busy but I had an appointment and it took an hour to get an oil change. I didn’t really have any interaction with my service rep except for a text that stated that More

by AWils
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick Hander
April 01, 2021

Wonderful service at Secor!! Appreciate everything they did for me and my family! I will definitely recommend their repair services to friends and family. Thank you More

by CSTEWART1126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Canela, Nick Hander
Apr 01, 2021 -

Secor Subaru responded

We're so glad you had a great visit! Thank you for this awesome review! We hope to provide you with more five-star experiences in the future! - Secor Subaru

March 31, 2021

They are always quick to locate any problems when my car is being serviced. They are polite and explain what needs to be done. I like my 12 year old Forester and you have serviced it throughout those years. More

by OBOVAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Hander
Apr 01, 2021 -

Secor Subaru responded

We are so honored to be your go-to resource for servicing your Forester! Thank you for letting us help keep your SUV in top shape so it can live up to the Subaru brand's reputation! We appreciate your excellent review and confidence in our team! We'll see you at your next service appointment! - Secor Subaru

March 31, 2021

Our experience with Secor has been outstanding due to our salesperson, Steve Plona. We seriously only buy from him and so does our entire family. He picked up our car for service and has been honest and pro More

by ERPREUSSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Plona
Mar 31, 2021 -

Secor Subaru responded

Thank you for your loyal business with Steve at Secor Subaru! We're so glad to hear your family has trusted him with all of their automotive needs! We'll pass along this great review to him! Take care!

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