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Secor Subaru - Service Center

New London, CT

4.6
1,316 Reviews

1,316 Reviews of Secor Subaru - Service Center

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January 20, 2021

Service manager was excellent. Work was performed in a timely manner. Very satisfied with the service. Waited for the car. Waiting area was nice and clean. More

by RICHARDZITO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Carambot
Jan 21, 2021 -

Secor Subaru responded

We’re delighted to get your 5-star review! Thank you from all of us at Secor Subaru!

January 13, 2021

Service was prompt and job completed as promised. I really have nothing more to add. My first sentence says all I would like to say More

by DPWRAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Carambot
Jan 13, 2021 -

Secor Subaru responded

Thank you for this great review of the Secor Subaru service team! It was our pleasure to assist you.

January 13, 2021

Excellent service. I waited in their very comfortable customer waiting area while my car was being done. Nick came out to tell me they found a small leak in a hose while doing the job and they would take More

by GSERVE101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Hander
Jan 14, 2021 -

Secor Subaru responded

We thrilled to hear we provided you with excellent service, and could make you feel comfortable during the process! Thanks for choosing Secor Subaru for your service needs. We look forward to working with you again!

January 11, 2021

All of my experiences at Secor have been positive and professional. They have contacted me about recalls, and always been timely in making appointments for services. More

by ALLISONGHINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin
Jan 11, 2021 -

Secor Subaru responded

Thanks for being a Secor Subaru customer! We appreciate your business and we'll see you next time!

January 07, 2021

My reason for Service was the airbag recall. Excellent service and a pleasure to deal with. Dropped me off at my work and was very pleasant. More

by Donnatom59
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bryan Carambot, Nick Hander
Jan 07, 2021 -

Secor Subaru responded

It is always our pleasure to help! Thanks for choosing Secor Subaru! See you next time.

January 06, 2021

Had my car serviced due to the recalls and rented me a vehicle at no cost greatly appreciated job also was complete ahead of schedule More

by AMHASHEM1984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin, Bryan Carambot, Jean Canela, Nick Hander
Jan 06, 2021 -

Secor Subaru responded

It's our pleasure to assist you! Thanks for choosing Secor Subaru!

January 05, 2021

Excellent service. Honest and professional as always. My family has good experience with them for a while. Now we moved to RI, but we still like to go back. Simply they do better job than others. More

by HG120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Hander
Jan 05, 2021 -

Secor Subaru responded

Thanks for making the trip to Secor Subaru! We're thrilled we can deliver consistent, excellent service.

January 04, 2021

Very easy to deal with. They go out of the way to assist. Were able to secure a loaner care for my service call last minute and stayed late to to a work conflict for me. More

by Jollymonsph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin
Jan 04, 2021 -

Secor Subaru responded

It is our pleasure to assist you! Thanks for the fantastic review, from all of us at Secor Subaru.

January 01, 2021

Jason attended my services at once upon my arrival. Ask if I would wait or need a ride back home. Got a message from him as soon as my car is ready. Excellent experience and prompt service More

by T2NICK2007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Mars
Jan 04, 2021 -

Secor Subaru responded

This is what we like to hear! We hope to provide all of our customers with this level of service! See you next time at Secor Subaru!

December 31, 2020

The Service department at Secor Subaru is always friendly and accommodating. I don’t really have much else to say but filling up to make 25 words. More

by DFLATS7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin
Jan 04, 2021 -

Secor Subaru responded

Thank you for your kind words! See you next time at Secor Subaru!

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