Secor Subaru - Service Center

Not cheap, but they fixed everything including a couple of things of which I was unaware. Kept me informed of progress. Nice check off list of things that may becoming up. Ie. May need rear brake pads in of things of which I was unaware. Kept me informed of progress. Nice check off list of things that may becoming up. Ie. May need rear brake pads in October and front pads in November. More

This service cycle was not as successful as previous ones. I originally scheduled the 18,000 mile service plus replacing the fuel pump as part of the recall. When I scheduled the appointment, I was ones. I originally scheduled the 18,000 mile service plus replacing the fuel pump as part of the recall. When I scheduled the appointment, I was not told that the gas tank needed to be < 1/4 full. So, I had to reschedule. I returned and the only service performed was the fuel pump because the person making the appointment originally did not include the 18K service. In addition, when I got the car back, the fuel pump had not been primed. I returned for the 3rd time to get the 18K service done. All very inefficient from my perspective. This showed an issue with communication and attention to detail when creating and managing appointments, in my opinion. More

Impreza brought in for fuel pump recall. All dealings from scheduling appointment, to providing loaner, to pick up were handled with friendly and courteous staff. Appreciate also the car wash. from scheduling appointment, to providing loaner, to pick up were handled with friendly and courteous staff. Appreciate also the car wash. More

Good service. They gave me a loaner car as nice as mine and got my car back to me before it was promised. Good place with good people. and got my car back to me before it was promised. Good place with good people. More

I’m always impressed when I have my car worked on here. They have nice people, quality work and fair prices. Keep up the good work. They have nice people, quality work and fair prices. Keep up the good work. More

I don't own any Subaru, only 3 MITSUBISHI, which I would always choose over a Subaru................. ..... ..... .... .. ...... ..... ...... .. Fffgg hjnj knnn ffff hhjj jjjj jnnj jjj always choose over a Subaru................. ..... ..... .... .. ...... ..... ...... .. Fffgg hjnj knnn ffff hhjj jjjj jnnj jjj More

Service was very good and it is nice to get car washed. Today I have tried to reach someone in service for over 2 hours but no one answers the phone. I did leave a message for a callback an hour ago. I Today I have tried to reach someone in service for over 2 hours but no one answers the phone. I did leave a message for a callback an hour ago. I wanted to schedule an oil change and ask a question about lost music connection since my last visit when I had a new key programmed. People are nice. More

I feel I get an honest account of what my car needs and what was done. The recall work was not finished at the estimated time due to unforeseen circumstances. Lauren was very apologetic and offered the u what was done. The recall work was not finished at the estimated time due to unforeseen circumstances. Lauren was very apologetic and offered the use of a loaner car. More

The service department is a knowledgeable team. They have all the concerns of customers as a priority. Service department found a safety issue and corrected it promptly; well done. all the concerns of customers as a priority. Service department found a safety issue and corrected it promptly; well done. More

Friendly staff, easy to schedule and I was provided a free loaner car. Recall was completed as scheduled. They were flexible and accommodating with my pickup time. Very happy overall. free loaner car. Recall was completed as scheduled. They were flexible and accommodating with my pickup time. Very happy overall. More