1,326 Reviews of Secor Subaru - Service Center
Secor doesn’t leave you stranded after the sale!! Their service department is quick, courteous, and fairly priced. I will be hard pressed to buy anything other than a Subaru from now on! service department is quick, courteous, and fairly priced. I will be hard pressed to buy anything other than a Subaru from now on! More
Service was thorough but slow, appointment time was longer than expected so I had to re-arrange my work schedule. Service department did not respond to text messaging system, and did not send an invoic longer than expected so I had to re-arrange my work schedule. Service department did not respond to text messaging system, and did not send an invoice of services rendered/suggested until I requested twice. Service estimates were then incredibly high. Workers were all pleasant and knowledgeable but have room to improve in communication and realistic timeframes. More
Waited 2.5 hour for an oil change. I had a morning appointment so not expecting a big delay. I asked if it was normal to take so long. . Told I would have a coupon for the wait. . No coupon. Was not appointment so not expecting a big delay. I asked if it was normal to take so long. . Told I would have a coupon for the wait. . No coupon. Was not impressed. Staff was nice but the wait to long and no heads up about being that far behind. More
Excellent service! Brought my Outback into Secor’s for 12K mile service. I was promptly met at the appointment time and finished in short order. Lauren, the service advisor, was knowledgeable and profess 12K mile service. I was promptly met at the appointment time and finished in short order. Lauren, the service advisor, was knowledgeable and professional. She was happy to address my questions and to also help me through all the great technical options on the dashboard. She’s brilliant. More
Although I’ve had many issues with my 2019 Subaru Ascent (Thank God nothing extremely major). Angel from the sales team and Amanda from service are the best. They embody what real customer service should be (Thank God nothing extremely major). Angel from the sales team and Amanda from service are the best. They embody what real customer service should be. Thank you for going above and beyond!!! More
My service experience at Secor Subaru was extraordinary. Brian was a pleasure to work with. My work was completed on time. And my car got washed too! I’m definitely going back! Brian was a pleasure to work with. My work was completed on time. And my car got washed too! I’m definitely going back! More
I needed to have my headlights brought up to spec. No problems. Great service from my service advisor. Driving at night is much better now. Thanks a whole lot for excellent care and concern. My Out No problems. Great service from my service advisor. Driving at night is much better now. Thanks a whole lot for excellent care and concern. My Outback has always been service at your facility. More
Fantastic service, friendly and helpful staff - I could not be happier with all aspects of Secor Subaru! The service I receive at Secor is always fantastic. not be happier with all aspects of Secor Subaru! The service I receive at Secor is always fantastic. More
Clean waitArea. GoodResponse time with repairs. Lauren Clean wait Area. Good Response time with repairs. Lauren very helpful with noise issue information. They provided a good time range for the car serv Clean wait Area. Good Response time with repairs. Lauren very helpful with noise issue information. They provided a good time range for the car service. More