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Secor Volvo Cars

New London, CT

4.8
1,516 Reviews
Secor Volvo Received the 2025 CT Volvo Dealer of the Year Award for the 6th consecutive year as well as the 2025 Consumer Satisfaction Award for the 8th year in a row - Consumer Satisfaction Awards recognize the top 10% of auto dealerships delivering exceptional customer service.
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575 Broad Street

New London, CT

06320

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Showing 1,516 reviews

September 10, 2018

Friendly and knowledgeable sales staff I felt at home the minute I drove in. They were so welcoming and friendly. Even though I was buying a Subaru at a Mitsubishi dealer, they were very kn More

by MSHORSE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian in sales
September 07, 2018

Exceptional Secor is always looking out for your best interest. Very personable folks here. I have never had a bad experience. Top notch satisfaction. Pleasure do More

by FATFULLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Arner, Julie Mei, Nick Rose, Mackenzie Gill
September 07, 2018

Would recommend!! Awesome experiance! The staff was super nice and friendly, they really cared satisfy me. Outstanding work with a very complicated car purshase! I woul More

by Zupan123
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
DeWayne Dockins
September 06, 2018

Service Needed new tires and some other service always excellent service. Dealt mostly with Nick and Mackenzie very pleasant to deal with., was able to answe More

by BDBEAU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Rose, Mackenzie Gill
September 06, 2018

Excellent service An amazing experience at the dealership today, Very personal, professional and warm environment. Personnel is 100% commitment to customer satisfaction More

by aggregata63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DeWayne Dockins, Anthony Gonci
September 06, 2018

Never a pleasant experience. I do not know why buying a car has to be a stressful experience. Mr. Dockins did an amicable job in helping with the overall purchase. The stress co More

by VALFAMILY
Recommend Dealer
Yes
Employees Worked With
Anthony Gonci
September 06, 2018

04, s60 repair They answered all my questions. took care of the immediate problems and I now have a workable list of fixes for the future. Easy in and out. very cour More

by TGRAZIOSI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Rose, Mackenzie Gill
September 04, 2018

Great experience!! I went into Secor Mitsubishi today to look at a few cars and was greeted warmly by Richard and Dewayne. I didn’t have the intention of purchasing a c More

by Eng42ine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Palacio, DeWayne Dockins
September 03, 2018

Awesome people Very straightforward, polite and super helpful there was no questions left unanswered. I got an awesome new insurance rate. It was the fastest vehicle More

by FARACI.STEVEN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Gebhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Palacio, Anthony Gonci
September 03, 2018

Great Service I had recently replaced the tires on the XC 70 and had balanced and alinghment when a problem with the machine occoured.I was asked to comeback at my More

by CHERYL.FORCIER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick service tech
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