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Secor Volvo Cars
New London, CT
1,529 Reviews
Secor Volvo Received the 2025 CT Volvo Dealer of the Year Award for the 6th consecutive year as well as the 2025 Consumer Satisfaction Award for the 8th year in a row - Consumer Satisfaction Awards recognize the top 10% of auto dealerships delivering exceptional customer service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
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Showing 1,529 reviews
October 15, 2026
Usually reliable, but service was not up to par at most recent service, due to tire pressure was not completed, causing dashboard alerting me (ride home) that tire pressure was down. So, although I paid fo recent service, due to tire pressure was not completed, causing dashboard alerting me (ride home) that tire pressure was down. So, although I paid for this service it was not completed. All tire valve covers were not screwed on securely by service crew. More
by Caryl Horner
October 11, 2026
Great communication and service. Always a pleasure meeting with the service staff. Courteous, knowledgeable and friendly. Would definitely recommend Always a pleasure meeting with the service staff. Courteous, knowledgeable and friendly. Would definitely recommend More
by riversidebillings
Employees Worked With
October 08, 2026
Great cars great service great location a pleasure to do business with I will be back! business with I will be back! More
by Cjcharland
October 01, 2026
Excellent service, larger selection than other volvo deals. We found a reasonable deal. I will go back for my next car. deals. We found a reasonable deal. I will go back for my next car. More
by rich_e_m
Employees Worked With
September 30, 2026
Service advisor was excellent. Knowledgeable and courteous. Felt comfortable with his advice. Service was very expensive. Concerned about the quality of the sun roof seal. Unus Knowledgeable and courteous. Felt comfortable with his advice. Service was very expensive. Concerned about the quality of the sun roof seal. Unusual that a product such as a sun roof seal would need to be replaced. More
by Rose
Employees Worked With
Tyonni Hernandez
September 24, 2026
Everyone and everything was ready at pick-up. Explained what was done. Went above and beyond to help return my rental car. Did not anticipate that act of kindness. Explained what was done. Went above and beyond to help return my rental car. Did not anticipate that act of kindness. More
by Dbuxton1234
Employees Worked With
Other Employees :
Do not know the name of the nice man who helped return the rental.Give him a 5-star.
September 23, 2026
The service department was friendly and responsive. In this world of automated chatbots having someone to speak with that is friendly and helpful is appreciated! In this world of automated chatbots having someone to speak with that is friendly and helpful is appreciated! More
by patrickbrandcpa
Employees Worked With
September 20, 2026
Everyone was Very Helpful, informative and responsible . Both the receptionist and the technician were very courteous Both the receptionist and the technician were very courteous More
by Omelio
Employees Worked With
August 30, 2026
Service is professional and accurate. Very pleasant to deal with. Work preformed ahead of schedule. Very pleasant to deal with. Work preformed ahead of schedule. More
by Dlowe001@aol.com
August 25, 2026
As a first time Volvo customer I am very impressed with the quality service that we have been receiving We have a fleet of six Volvo S90 livery version sedan Secor has been awesome working with our com the quality service that we have been receiving We have a fleet of six Volvo S90 livery version sedan Secor has been awesome working with our company and I am very pleased how we are taking care of More
by bruceminer
