Secor Volvo Cars - Service Center

Excellent Service!!! I will only trust Secor Mitsubishi with my Outlander. I recently had to purchase 2 front tires at a different shop over the weekend. They wound up str I will only trust Secor Mitsubishi with my Outlander. I recently had to purchase 2 front tires at a different shop over the weekend. They wound up stripping a lug nut, lying about it and trying to schedule expensive work to replace what they deemed to be the screw and hub!!!! I went to auto palace and purchased a lug nut for $3 and put it right on. I Left a message with Secor on a Sunday hoping to schedule a balancing of said tires as the steering wheel shake was enough to remove a molar. I managed to leave my phone home on that following Monday (Yes!! it was a horrible weekend/week..lol) and mistakenly scheduled an appointment with Secor Subaru. I showed up and presented to a mystified Julie Mei, service advisor, believing I was early for my appointment. Julie pieced the puzzle together and was still able to get me in for service. Randy, service tech?, has always done an excellent job and this time was no different. The car drove straight and true with not a wiggle in sight at any speed (legal of course!). I highly recommend them to all my friends, family, and strangers alike. Exceptional service!!!!! More

Failed to fix squeak in right door area. Squeak in front passenger door area was noted during 2 test drives.problem was not fixed. I will return vehicle for more inspection and hopefully a Squeak in front passenger door area was noted during 2 test drives.problem was not fixed. I will return vehicle for more inspection and hopefully a repair. So for the service was unsatisfactory. More

Excellant Service WE have always been very pleased with the service we have received at Secor Volvo. Diane is a great salesperson...extremely knowledgable about the ca WE have always been very pleased with the service we have received at Secor Volvo. Diane is a great salesperson...extremely knowledgable about the car and helpful in getting us quick service when needed. Eric recently went to bat for us with Volvo when we had an issue with the rear windshield wiper . More

Great service. The entire service staff kept me apprised of the schedule and work done.. They were very courteous and polite. All my questions and concerns were addr The entire service staff kept me apprised of the schedule and work done.. They were very courteous and polite. All my questions and concerns were addressed with a professional and friendly manner. More

Dependable Service I recently had a scheduled maintenance and, while expensive (my bad for buying this car!), the service was courteous and done on time. Staff is very I recently had a scheduled maintenance and, while expensive (my bad for buying this car!), the service was courteous and done on time. Staff is very friendly land knowledgeable. I would also purchase another Volvo because of the quality and dependability of the cars. More

Best Service Department I have been a Volvo customer for 8 years and have always experienced great service from Secor Volvo. They are extremely responsive and courteous. They I have been a Volvo customer for 8 years and have always experienced great service from Secor Volvo. They are extremely responsive and courteous. They do whatever necessary to make the experience efficient and convenient. They have resolved my issues in a timely manner and always return my car looking better than when I dropped it. More

Excellent vehicle service and customer service. I put on a lot of miles and this service team has always been very helpful. They fully describe the service required and have options for me. I put on a lot of miles and this service team has always been very helpful. They fully describe the service required and have options for me. More

Oil Change and tire check First time in with my used 2008 XC90...needed an oil change and tire rotation. Had a problem with the tire system sensor and determined that two of t First time in with my used 2008 XC90...needed an oil change and tire rotation. Had a problem with the tire system sensor and determined that two of the four were not working. I made the determination to not change the sensors till I was in the market for new tires. I liked not feeling pressure to "have to do" a repair if its not something that has to be done right away. The staff was polite, quick and efficient. I hope to some day purchase a newer model XC90. Also my rotation was not needed so we will push that till the next time we are in. More

Unscheduled repair I had an ignition issue with my Volvo and had to have it towed to the dealership after they had closed for the day. The next day I spoke with Eric and I had an ignition issue with my Volvo and had to have it towed to the dealership after they had closed for the day. The next day I spoke with Eric and he was able to get my car into the shop and get it fixed. Very pleased, as I thought since I did not have an appointment it might take awhile. But Secor got me the car back the next day More

Service Response Took my 2014 XC90 for small repair on tailgate part that had failed, New part was ordered, and I came in for the work to be done. After about 45 minu Took my 2014 XC90 for small repair on tailgate part that had failed, New part was ordered, and I came in for the work to be done. After about 45 minutes I was informed apologetically that the part ordered was the wrong one. Went through the process a 2nd time and it was completed correctly. While not perfect or ideal solution, Secor admitted mistake and was professional in scheduling and processing the "fix". More