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Security Dodge Chrysler Jeep Ram

Amityville, NY

4.7
7,737 Reviews
Why Should You Do Business with Us? Security Dodge Chrysler Jeep Ram SRT is always focused on providing a positive shopping experience for you. There are many Long Island Dodge dealers located in our area, and the experience shopping for and purchasing your car, truck, hybrid, minivan, fuel-saver, crossover or other vehicle from them should always be exciting and enjoyable. If you are a NY DCJR shopper, or visiting our showroom from another nearby area, you'll realize how convenient our services are. Among NY Dodge dealers, Security Dodge Chrysler Jeep Ram SRT upholds our commitment to all our brands to be your guide and ally throughout your time at our dealership. We aim to make you a customer not just for today, but for the long road too. Have you ever felt attacked by bullying sales staff as soon as you walk through the doors of a dealership on Long Island? You won't find that here at our Suffolk County dealership, because we know you need time to gather your thoughts. It's nearly impossible to make a decision when someone is standing over your shoulder and trying to talk you into a more expensive car payment. Not here. We believe in space and respect. At the same time, it won't take you long to find help when you're ready for it. Our sales staff is very knowledgeable, and our website is loaded with helpful tools and information. You can order Dodge, Chrysler, Jeep, Ram, SRT parts Long Island drivers often need, and schedule service at our Long Island Service department. Take Route 110 to the end, and let the savings begin!
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345 Merrick Rd

Amityville, NY

11701

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Showing 7,737 reviews

May 27, 2021

I always appreciate the hospitality and service I receive when I come to this location. Will be doing more business in the future with them. More

by CMARENA271
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabby Vigs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vito Ilardi, Dylan Doyle
May 28, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hi there, Thank you for your positive review. We are thrilled to learn that our team were able to assist you and meet your expectations. Thank you for choosing Security Dodge Chrysler Jeep Ram and we look forward to your next visit.

May 27, 2021

Awesome worked with me for the best deal they could for the car I wanted. We’re patient and understanding . Not 5 just cause of the wait once the deal was done but that’s understanding , love my car More

by NTPUMILIA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kabir Ajenishe
May 28, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hi there, thank you for the great feedback for our team at Security Dodge Chrysler Jeep Ram! We're happy to hear you love your new car. If there is anything else we can do for you, please let us know.

Oct 30, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the great feedback for our team at Security Dodge Chrysler Jeep Ram! We're happy to hear you love your new car. If there is anything else we can do for you, please let us know.

May 27, 2021

Charged me for work not done!!!! Said they fixed a slow leak but looked at the wrong tire!! Other tire was still leaking air!! Put 70 pounds of pressure in the wrong tire and told me it was OK. Did not eve More

by Alis_lora@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dylan Doyle
May 28, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hi, Thank you for bringing this to my attention. I would like the chance to speak with you to learn more about your recent service experience in regards to your tire. Can you please contact me at your earliest convenience? I appreciate your time! Darilyn Whitlock Client Relations Manager, Service dwhitlock@securitydodge.com 631-691-5000 ext 396

May 27, 2021

Roughy the car in for oil change and they did not reset Roughy the car in for oil change and they did not reset oil light. Claimed it was reset and I had to bring it back for them to show them that it was More

by Alis_lora@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dylan Doyle
May 28, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hi, I appreciate you taking the time to share your feedback and would like the opportunity to discuss your recent oil change. Can you please contact me at your earliest convenience? I look forward to hearing from you. Darilyn Whitlock Client Relations Manager, Service dwhitlock@securitydodge.com 631-691-5000 ext 396

May 27, 2021

Fritz was fantastic to work with. The process was very smooth and the car was in earlier than expected. I would recommend anyone looking for a car to deal with Fritz! More

by mdtumsuden
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fritz Francois
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you much for the great review of Security Dodge Chrysler Jeep Ram! We'll be sure to let Fritz know of your amazing experience that all of our customers should have. We greatly appreciate you recommending us to everyone and enjoy your new ride!

May 27, 2021

I would rate service -5 stars if i could. Theres no point in making an appointment because thats not when they look at your car. The appointment is just to speak to an advisor. They overbook themselves. My c More

by Unsatisfied
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chate
May 28, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hi Thank you for sharing your review. Your feedback is important to us and I would appreciate the opportunity to speak with you to address your feedback in regards to your recent service experience. Please contact me at your earliest convenience. Thank you, Darilyn Whitlock Client Relations Manager, Service dwhitlock@securitydodge.com 631-691-5000 ext 396

May 26, 2021

I arrived and found a spotless parking area as well as inside the dealership. Everyone appeared busy with their work and were friendly and polite asking me what I needed help with. I felt a confidence in More

by Bronxcheer988
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna Oneil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ahmad Hosman
May 26, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the positive feedback! We are delighted to know that our team was attentive and helpful at Security Dodge Chrysler Jeep Ram, and we hope that you will continue to visit us!

May 26, 2021

Fritz was reason I bought my Ram 1500 longhorn this will be my 4th Ram with hemi motor last 3 were bought in dealership in New Jersey. No only because of convenience and salesman Fritz I will be leasing nex More

by ROCKSAWAY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fritz Francois
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hello, congratulations on your new Ram 1500! We are so glad that Fritz had the opportunity to work with you and he could make this a positive experience! We hope you enjoy your new truck, and we look forward to continuing to serve you in the future!

May 26, 2021

Natalie Jenkins sent me an e mail, I called her 3 times left messages never heard from her. The service center is ok but it shouldn’t have taken 3 hours to balance the tires. More

by SteveA320
Recommend Dealer
No
Employees Worked With
Joe Smith, Natalie Jenkins
May 27, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hi, Thank you for bringing this to my attention. I would like the chance to speak with you to discuss this further. I will be contacting you shortly. I appreciate your time! Natalie Jenkins Customer Relations Manager, Sales NJENKINS@SECURITYDODGE.COM 631-691-5000 EXT 395

May 26, 2021

I got ripped off when I first bought the jeep. So not a big fan. Was sold a warrantee I didn’t ok. And paid full sticker price after looking at all my paperwork. More

by Robbed one
Recommend Dealer
No
Employees Worked With
David Garcia
May 27, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hi, I would like to learn more about your sales experience. We pride ourselves on the high-quality standards we maintain and I would appreciate the opportunity to speak with you about your feedback. Could you please contact me at your earliest convenience? Thank you, Natalie Jenkins Customer Relations Manager, Sales NJENKINS@SECURITYDODGE.COM 631-691-5000 EXT 395

May 27, 2021 -

Robbed one responded

I know it’s been three years so I really don’t want to make an issue of it. I had a beautiful modified JK and I figured I’d stop in to see the new JL‘s that were just coming out. I test drove a JL and loved it. I excepted the offer that they gave me on my trade-in JK. We agreed on a price it and it was late in the day and they were kind of rushing me because the place was closing soon. When I was in the financing office. They were relentless with the extended warranty I said no about 10 times. After rushing through the paperwork a few days later I noticed I was charged for the warranty and I paid full sticker price for the jeep. I called Jeep Warrantees department and they reimbursed me for the warranty but it was still being financed under the initial price so I paid for the finance charges on a warranty that I didn’t use. Between sneaking in the warranty and paying full sticker price when we agreed on a lower price I thought the whole practice was deceitful. It’s a shame because I like the dealership but I probably will not buy a truck from them again because of this experience.

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