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Security Dodge Chrysler Jeep Ram

Amityville, NY

4.8
7,867 Reviews
Why Should You Do Business with Us? Security Dodge Chrysler Jeep Ram SRT is always focused on providing a positive shopping experience for you. There are many Long Island Dodge dealers located in our area, and the experience shopping for and purchasing your car, truck, hybrid, minivan, fuel-saver, crossover or other vehicle from them should always be exciting and enjoyable. If you are a NY DCJR shopper, or visiting our showroom from another nearby area, you'll realize how convenient our services are. Among NY Dodge dealers, Security Dodge Chrysler Jeep Ram SRT upholds our commitment to all our brands to be your guide and ally throughout your time at our dealership. We aim to make you a customer not just for today, but for the long road too. Have you ever felt attacked by bullying sales staff as soon as you walk through the doors of a dealership on Long Island? You won't find that here at our Suffolk County dealership, because we know you need time to gather your thoughts. It's nearly impossible to make a decision when someone is standing over your shoulder and trying to talk you into a more expensive car payment. Not here. We believe in space and respect. At the same time, it won't take you long to find help when you're ready for it. Our sales staff is very knowledgeable, and our website is loaded with helpful tools and information. You can order Dodge, Chrysler, Jeep, Ram, SRT parts Long Island drivers often need, and schedule service at our Long Island Service department. Take Route 110 to the end, and let the savings begin!
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345 Merrick Rd

Amityville, NY

11701

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Showing 7,867 reviews

October 30, 2018

Extremely hectic, but the staff was professional and efficie This is a hectic dealership with an extremely crowded parking area. Not much opportunity to talk to and share your concerns with an actual technician, More

by Adfumbler
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Silas Baskerville, William Polanco
Nov 01, 2018 -

Security Dodge Chrysler Jeep Ram responded

Thanks for the review! We are glad your experience at our dealership was positive overall. We hope you choose us again the next time your vehicle needs serviced.

October 30, 2018

100 days car still there I dropped my jeep off supposedly needed a new transmission what are three months for transmission to be installed picked up vehicle drove five minute More

by ark7240
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dianna in service
Oct 31, 2018 -

Security Dodge Chrysler Jeep Ram responded

Thank you for bringing this to our attention. We are concerned about your comments and would like to get in touch with you to discuss this matter further. At Security DCJR, we take customer reviews very seriously. Please contact me, Natalie Jenkins Customer Relations Manager at 631-691-5000 ext 371

October 30, 2018

Amazing knowledge and customer service! Brandon solved an old issue with my 6th cylinder and an air bag issue. He was very knowledgeable and did not try to gauge me with unnecessary repairs More

by Susan D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Troy
Nov 01, 2018 -

Security Dodge Chrysler Jeep Ram responded

Thanks for the review, Susan! We are happy to hear that you had a great experience with Brandon and the rest of the service team. We look forward to seeing you the next time your vehicle needs service!

October 29, 2018

Service Treated very well all problems fixed in a short time would recommend to alll very helpful and friendly people also very professional and fair thanks More

by GSPROV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Vigorito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabby Vigs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wendi Berke, Michelle Scalise, Jay DeLalla
Oct 31, 2018 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the great review! Our team appreciates the recommendation. We look forward to seeing you again! Have a great day!

October 29, 2018

Great service I always get the most great service when I go there, Will Polanco is courteous and professional. And the prices are alright. I will recommend this dea More

by Cheetah3484
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Polanco
Oct 31, 2018 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the 5-star review! Our team appreciates the recommendation and praise. We look forward to seeing you again!

October 29, 2018

Service advisor stinks Service advisor never got back to me after having vehicle 3 days and calling her numerous times about progress of work being done found her very unpro More

by ejccdropp
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Wendi Berke
Oct 31, 2018 -

Security Dodge Chrysler Jeep Ram responded

Thank you for taking the time to leave us your feedback. We are happy to hear that you have been a loyal customer for the past seven years, but we are disappointed that your most recent visit wasn’t as positive as the rest. Please reach out to Natalie Jenkins, our Customer Service Manager, Natalie Jenkins, at 631-691-5000 with any additional questions or concerns.

October 29, 2018

Five Stars I leased my new Jeep from Security. My recent visit was for service and my car was fixed from the first visit. I would recommend this location for a q More

by QueenE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Neuendorf, John Sciortino, Sunny Kaliandasani, Steve Giunta, Alex Maisonneuve, Wendi Berke, Lindsey Fleming, William Polanco, Natalie Jenkins
Oct 31, 2018 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the amazing review! Our entire team is thrilled to hear about your great leasing experience. We look forward to seeing you again!

October 29, 2018

Headlight bulb The advisor was good to me. She even told me about a recall, that I was unaware of. She was a pleasure to deal with. I was in and out, in less than 2 More

by lboogie31688
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna Oneill
Oct 31, 2018 -

Security Dodge Chrysler Jeep Ram responded

Thank you for sharing your feedback with us! We are very happy to hear that your service advisor was able to take such good care of you. We hope that next time you see us we are able to give you five-star service. Let our Customer Service Manager, Natalie Jenkins, know if there was anything else we could have done to make your experience more positive. She can be reached at 631-691-5000. Thank you, and we hope to hear from you soon!

October 29, 2018

service department is awesome very welcoming, friendly,understanding, and taking the time in making customer is more than satisfied with the service and the department. great manag More

by navydave1978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Troy, Davolio Bill, Wendi Berke, William Polanco
Oct 31, 2018 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the fantastic review, Dave! Our team loves to hear when we have provided great customer service. We look forward to providing you with the same level of service the next time you visit!

October 29, 2018

Took 2 hours and 20 min to have oil changed Fast lane not so fast Took over 2 hours to have oil changed in fast lane Only reason came to jeep was because first year oil chnages were free More

by JASONTONNO
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Unsure of who was employee that checked in my car
Oct 31, 2018 -

Security Dodge Chrysler Jeep Ram responded

Thank you for bringing this to our attention. We are concerned about your comments and would like to get in touch with you to discuss this matter further. At Security DCJR, we take customer reviews very seriously. Please contact me, Natalie Jenkins Customer Relations Manager at 631-691-5000 ext 371

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