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Security Dodge Chrysler Jeep Ram - Service Center

Amityville, NY

4.0
1,864 Reviews

1,864 Reviews of Security Dodge Chrysler Jeep Ram - Service Center

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June 29, 2020

My service ( oil change ) was taken care of quickly and very easy . With the virus the service tech even took my card to pay for it so I wouldn’t have to go inside. More

by RRONV1954
Recommend Dealer
Yes
Employees Worked With
Not sure of names of techs
Jul 07, 2020 -

Security Dodge Chrysler Jeep Ram responded

Hi there, due to the impact of COVID-19, we've made multiple changes to our business. We are very appreciative of your review, and are glad to see that our efforts are paying off. We have every intention of continuing to follow these procedures to ensure our valued guests feel safe and comfortable while we assist them. Thank you again for trusting us with your business!

June 29, 2020

Security Dodge is the leading dealership here on Long Island. Getting an appointment was fast and easy. I dropped my car off early and it was ready late afternoon. I highly recommend this dealership More

by thedeucel33
Recommend Dealer
Yes
Employees Worked With
Johan Corona
Jul 07, 2020 -

Security Dodge Chrysler Jeep Ram responded

Thank you for taking the time to write about your experience with our service department. Glad to hear our team took care of you and your car in a speedy fashion. Looking forward to helping you out in the future when you need it!

June 28, 2020

Great experience, I do not remember the name of the person that helped me. I seen 3 different people in Servive and they were all great More

by dopeysangel14
Recommend Dealer
Yes
Employees Worked With
Dianna Oneil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : "Jimmy" (Dimitrios) Tsiolis, Anthony Berta, Johan Corona
Jun 29, 2020 -

Security Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your great service experience with us! It was our pleasure to work with you. We look forward to assisting you for years to come!

June 28, 2020

Amazing customer service!!! Johan takes the time to listen to the customer’s problem. He will explain what they are going to do and how long the project will take. I will definitely recommend going to! More

by Sarah
Recommend Dealer
Yes
Employees Worked With
Johan Corona
Jul 07, 2020 -

Security Dodge Chrysler Jeep Ram responded

Hi Sarah, Sounds like you had a great experience at Security Dodge Chrysler Jeep Ram from start to finish, which makes us very happy! Thank you for taking the time to write a review and mentioning Johan. Looking forward to taking care of any of your auto needs in the future.

June 28, 2020

Unbelievable service department. They greet you in the parking lot, identify why you are there and get your car in quickly. Top rate mechanics were able to quickly find and repair a problem that had bee More

by Mark
Recommend Dealer
Yes
Employees Worked With
John LaFrancesca, "Jimmy" (Dimitrios) Tsiolis
Jul 07, 2020 -

Security Dodge Chrysler Jeep Ram responded

Our mechanics are just that skilled and talented. Glad we could get that taken care of for you. Please do not hesitate to let us know if we can do anything else. We're here for you, Mark!

June 27, 2020

When I called to make to make an appointment for service they told me that it could take one or two weeks before they check my car. But it didn't take that long. I was so happy. More

by Ron D
Recommend Dealer
Yes
Employees Worked With
Johan Corona
Jul 07, 2020 -

Security Dodge Chrysler Jeep Ram responded

Thanks for sharing your story, Ron. We definitely want to get our guests in and taken care of as quickly as possible. Please do not hesitate to reach out if we can do anything else for you!

June 27, 2020

Parts department had what I needed in stock & ready quickly Also service programed my new key asap on I was on my way. Very easy More

by ANDYLAX19
Recommend Dealer
Yes
Employees Worked With
Matt V. parts
Jul 07, 2020 -

Security Dodge Chrysler Jeep Ram responded

We're happy to help. Glad we could get you along your way. Please feel free to stop by again if we can help with anything else!

June 27, 2020

Service Marathon With an appointment, long wait for entrance; service attendant was initially going to charge me for the inspection; after almost 2 hours was told, wo More

by johnsfic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony Berta
Jul 05, 2020 -

Security Dodge Chrysler Jeep Ram responded

Hello, Thank you for speaking with management regarding this matter. We truly appreciate the chance to connect and hope to have addressed your feedback for us. If there is anything you'd like to discuss further, please feel free to reach out. We are here to provide our assistance. Best, Darilyn Whitlock Client Relations Manager dwhitlock@securitydodge.com 631-691-5000 ext 396

June 27, 2020

Great service and staffFollow up on pending services Great service and staff Follow up on pending services Informed staff Did not provide loaner cAr due to pandemic Existent service contract was us More

by vwilliams2621
Recommend Dealer
Yes
Employees Worked With
Minka Whitlock
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay DeLalla, Natalie Jenkins, Jubeli Adames, TJ Thomas, "Jimmy" (Dimitrios) Tsiolis
Jul 07, 2020 -

Security Dodge Chrysler Jeep Ram responded

Thank you for your kind words! We're happy we could help. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. We hope you continue to choose us for all your automotive needs! Take care!

June 27, 2020

Part was delayed due to it being lost by UPS. But regardless Keith kept me up to date. Keith was fantastic. He let me know what was happening every step of the way ..Great customer service by Keith ! More

by eorrado.azzarelli
Recommend Dealer
Yes
Employees Worked With
Keith
Jul 07, 2020 -

Security Dodge Chrysler Jeep Ram responded

Thank you so much for the positive review! Keith will be very happy to hear about your kind words and high star rating! Thanks again for the recommendation, and have an amazing day!

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