Back

Security Dodge Chrysler Jeep Ram - Service Center

Amityville, NY

4.1
1,865 Reviews

1,865 Reviews of Security Dodge Chrysler Jeep Ram - Service Center

Sort by
August 06, 2021

All of my concerns were addressed and the staff went out of their way to accommodate me. The young lady at the desk was helpful and informative as well as the actual service team. More

by lidesi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Doyle
Aug 07, 2021 -

Security Dodge Chrysler Jeep Ram responded

We are so pleased you enjoyed your visit to Security Dodge Chrysler Jeep Ram! Please don't hesitate to reach out if there's anything additional we can do for you.

August 06, 2021

We had an issue with the keep and we were told that they replicated the issue and could not find the issue. They then said that the “tweaked” things and do not hear the noise anymore We pulled out of the More

by sharonkienle
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Manny
Aug 08, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hello, Thank you for sharing your review. If you would like to discuss the services you need for your vehicle in greater detail, please feel free to reach out to me at your own convenience. I look forward to connecting with you to address your feedback. Best, Darilyn Whitlock Client Relations Manager, Service dwhitlock@securitydodge.com 631-691-5000 ext 396

August 06, 2021

Our service representative Diana was very knowledgeable, and got everything done in a timely fashion. She was incredible at communication and she has amazing customer service. More

by HANS2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna Oneil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you for your review. We're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you!

August 06, 2021

Service team at Security Dodge is first rate. The team is always professional. Special kudos for Dianna O’Neil for helping to make for a very smooth process. She is always very helpful’ More

by gduci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna Oneil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hi there, Thank you for your positive review. We are thrilled you had a professional, helpful and efficient experience with our team here at Security Dodge Chrysler Jeep Ram. We are looking forward to your next visit for any of your automotive needs.

August 06, 2021

Excellent services and fast repair.The customer services Excellent services and fast repair. The customer services call me to let me know the car is ready. We are very happy Thank you so 💯 More

by Jose.barsallo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna Oneil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Doyle
Aug 06, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hi, Jose! Security Dodge Chrysler Jeep Ram appreciates the 5-stars and feedback.

August 05, 2021

Been waiting a call back.been over 3 weeks. Left messages and stopped in dealership no call back. Its a part of AC. Very unhappy. Car is just over a year old. More

by Tazrck66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cant recall
Aug 05, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hi, We take our customer feedback very seriously and would like the opportunity to learn more about your disappointment with any communication with our team. Please contact me at your earliest convenience. Best, Darilyn Whitlock Client Relations Manager, Service dwhitlock@securitydodge.com 631-691-5000 ext 396

August 04, 2021

I went in for a state inspection Michelle who signed me I went in for a state inspection Michelle who signed me in was wonderful She was friendly, professional and pleasant She let me know how long it More

by Frankie Bones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle
Aug 05, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hi, Frankie! Security Dodge Chrysler Jeep Ram appreciates the 5-stars and the kind words. The team is glad your experience was wonderful. We look forward to future visits.

August 04, 2021

Rour service department does excellent work brought my Ram 1500 in for a oil change and to install a trifold rear cover for my pickup and as always you work was fast and perfect all done in a short time More

by mase39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna Oneil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Doyle
Aug 05, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hi, thank you for taking the time to share your excellent experience! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

August 03, 2021

Quick professional & very hospitable service! Every time! I’ll always bring my Jeep for service at Security. I’ve never had an issue just driving up for oil change/tires rotated. More

by CPBHEALTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna Oneil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Doyle
Aug 04, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hi there, We appreciate your review. It makes us happy to know that our team were professional and hospitable whilst working with you in a timely manner. Thank you for choosing Security Dodge Chrysler Jeep Ram and we look forward to your next visit.

August 03, 2021

Was told part would be in in 3 days has been 2 weeks??? Thats not the big issue but have called the service department and inquired if part was in about 5 times and no one calls back to inform me if the p More

by MJB4460
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dylan Doyle
Aug 03, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hi, Thank you for bringing this to my attention and sharing this feedback about your recent service experience. Security Dodge Chrysler Jeep Ram always wants to provide excellent customer care and I would like to learn more about this. Could you please contact me at the information below?  Best, Darilyn Whitlock Client Relations Manager, Service dwhitlock@securitydodge.com 631-691-5000 ext 396

...
11
...