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Security Dodge Chrysler Jeep Ram - Service Center

Amityville, NY

4.0
1,864 Reviews

1,864 Reviews of Security Dodge Chrysler Jeep Ram - Service Center

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April 21, 2020

Worst experience purchasing a vehicle, service is severely disorganized. I will never purchase another vehicle from security. The quality control is nonexistent. I’ll spend the money on a ford. More

by ANDYBAR317
Recommend Dealer
No
Employees Worked With
Tom Neuendorf, Sean Judge
Apr 21, 2020 -

Security Dodge Chrysler Jeep Ram responded

Hello, I am troubled to learn of your disappointment with any customer service that has left you with a negative impression. Please know I take your feedback seriously and would like to speak with you to better address your concerns. Please contact me when you have a moment. Thank you. Best, Darilyn Whitlock Client Relations Manager dwhitlock@securitydodge.com 631-691-5000 ext 396

April 20, 2020

Had a problem no other dealership could or would correct. Took the car to security Dodge and within a couple of days they fixed the problem. Security Dodge is the only dealership I will use from now on. More

by johnnelson3
Recommend Dealer
Yes
Employees Worked With
Dianna Oneil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2020 -

Security Dodge Chrysler Jeep Ram responded

We are thrilled to find that we could take care of your problem for you. Thank you so much for sharing with us your spectacular feedback. Please do not hesitate to reach out if there is anything else we can do for you. Our team is here to help!

April 19, 2020

Purchased a vehicle in June and ten months later the issue seemed to be resolved with a cheaper part which come to find out has less features. More

by Jeep guy
Recommend Dealer
No
Employees Worked With
Corey Singer
Apr 19, 2020 -

Security Dodge Chrysler Jeep Ram responded

Hello, I am concerned to learn about your dissatisfaction regarding the part in question. Please reach out to me directly so that we can discuss your concerns in greater detail. I look forward to connecting with you. Best, Darilyn Whitlock Client Relations Manager dwhitlock@securitydodge.com 631-691-5000 ext 396

April 18, 2020

Very nice people. Very quick Took my car right away. Very nice people. Very quick Took my car right away. Clean and friendly. Took 20 minutes. Didn’t wait long. It was free for the first oil chang More

by dcsa226
Recommend Dealer
Yes
Employees Worked With
Ricardo Gomez, Anthony Berta, Christina Estrella , Johan Corona
Apr 19, 2020 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the great review! We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to working with you again!

April 17, 2020

Dealership is amazing with the service they provide to the community. I would refer my family to this dealership. Thank you security dodge of amityville. More

by Georgehines03
Recommend Dealer
Yes
Employees Worked With
Vito Ilardi, Marissa Maniscalco
Apr 18, 2020 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the great review! We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to working with you again!

April 15, 2020

Security Dodge service has always been prompt and reasonably priced. Diana O’Neil is my go to service person and she has never disappointed me. More

by RGB
Recommend Dealer
Yes
Employees Worked With
Dianna Oneil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2020 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the great review! We are happy to know that you had a positive experience with Dianna in our Service Department, and if there is anything else we can do for you, please let us know.

April 15, 2020

Had a long outstanding issue and Dianna was instrumental in resolving the issue. This renwed my relationship with this dealership. Hope to continue with this level of service. More

by akorovich
Recommend Dealer
Yes
Employees Worked With
Dianna Oneil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2020 -

Security Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your outstanding service experience with Dianna! We greatly appreciate your positive feedback, and we look forward to assisting you again in the future.

April 15, 2020

Extremely unhappy with service, Simplest of repairs could not be done correctly the first time, still waiting for Tim Doyle to call me back. It’s been at least two weeks now and counting for Doyle to call me More

by Vorrtex
Recommend Dealer
No
Employees Worked With
Dianna Oneil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Doyle, "Jimmy" (Dimitrios) Tsiolis
Apr 30, 2020 -

Security Dodge Chrysler Jeep Ram responded

Hello, It was nice speaking with you and I am glad we handled your issues. Sincerely, Tim Doyle Service Manager Security Dodge Chrysler Jeep Ram

April 09, 2020

Excellent customer service!!! I always feel like a valued customer. The techs provide quick reliable service, communicate clearly all of the services that they provided, and help me to understand my options More

by Janeen J
Recommend Dealer
Yes
Employees Worked With
Dianna Oneil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2020 -

Security Dodge Chrysler Jeep Ram responded

Hi Janeen, thank you for the great review! We're happy to hear our team has given you excellent service. We welcome you back anytime!

April 08, 2020

I've had an appointment for over a month. I specifically noted with my appt what was needed done. I also do not live close to the dealer. I made arrangements for someone to pick me up since there was no loa More

by Chris
Recommend Dealer
No
Employees Worked With
I was not givin the same of the mechanic who turned me away.
Apr 09, 2020 -

Security Dodge Chrysler Jeep Ram responded

Chris, I am concerned to learn about your disappointment regarding the appointment you had with us. Please feel free to reach out to me directly so that we can discuss and address your concerns. I look forward to connecting with you. Best, Darilyn Whitlock Client Relations Manager dwhitlock@securitydodge.com 631-691-5000 ext 396

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