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Security Dodge Chrysler Jeep Ram - Service Center

Amityville, NY

4.0
1,864 Reviews

1,864 Reviews of Security Dodge Chrysler Jeep Ram - Service Center

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January 11, 2020

Client Oriented Treated me nice, explained everything. I came in for oil change and whippers. It took less time then he stated. He came into service area and got me a More

by Frankie Bones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure name, but girl at desk was very nice and polite, Darrell Raeburn
Jan 11, 2020 -

Security Dodge Chrysler Jeep Ram responded

Frankie, Thank you so much for your feedback about your oil change. We are delighted to know of Darrell's excellent care of your experience. Please let us know if we can assist you again. Our team is always happy to help.

January 07, 2020

The service was good. A bit of a wait before they walked over to me and then they forgot to return my tire-lock I had to return from Nassau cty More

by Roe3264
Recommend Dealer
Yes
Employees Worked With
Justin
Jan 08, 2020 -

Security Dodge Chrysler Jeep Ram responded

Thank you for your feedback. We're glad to know that our service made a positive impression on you. If we can do anything else for you, please be sure to let us know.

January 05, 2020

Dianna is the best there Diana is the best I just deal with her no one is vin like her I be there two times and both times she is on her game More

by marino3462
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna Oneil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2020 -

Security Dodge Chrysler Jeep Ram responded

Diana is wonderful and we're definitely so lucky to have her on our team. Thank you for sharing feedback about both your visits. Let us know if we can be of further assistance. We welcome you again!

January 04, 2020

Great Customer Service My brother and I were driving home from a visit with my niece. One of the Security Dodge Repair Team alerted us down telling us we had a flat tire. A More

by akelly.1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Berta
Jan 05, 2020 -

Security Dodge Chrysler Jeep Ram responded

Thanks for your feedback for our team members. We are so glad to see they could assist you with your repairs. Please let us know if we can do anything else for you. We wish you safe driving!

January 03, 2020

oil change Johan and Christina are amazing, very helpful with all my questions! Oil change was a good price and the wait was very short and easy More

by jcortes5599
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Estrella , Johan Corona
Jan 04, 2020 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the great review! We will be sure to thank Johan and Christina for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to your next visit!

December 30, 2019

It was good Service was great but I had to wait to long to get my car repair I would recommend a friend only because of the good wait . More

by TOCUTE4FIFTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna Oneil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2019 -

Security Dodge Chrysler Jeep Ram responded

Hi, Thank you for taking the time to share your great experience with Dianna in our Service Department! We're happy to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

December 30, 2019

Service I took my car for service and it was done in just of couple of hours Awesome job Keep doing a great job Service Thank you More

by Dayana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johan Corona
Dec 30, 2019 -

Security Dodge Chrysler Jeep Ram responded

Dayana, thanks for your excellent comments about our level of services. We are always happy to be of assistance. Let us know if we can do anything else for you!

December 28, 2019

Replacement of tires I have been a loyal customer with Security Dodge for almost 10 years now. Security Dodge really values their customers and does their best to make sur More

by Ronald Bauer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fritz Francois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dianna Oneil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2019 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the great review, Ronald! We are happy to know that you have enjoyed our services after all of these years. Let us know if there is anything else we can help you with. We look forward to your next visit!

December 26, 2019

have to return a few times to correct an issue took vehicle in for routine maintenance and also had a recall issue taken care of. After getting vehicle back, 2 days later had service light come on More

by murph1464
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dianna Oneil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Estrella
Dec 26, 2019 -

Security Dodge Chrysler Jeep Ram responded

Hello, Thank you for bringing this to my attention. I am troubled to learn of your disappointment with any services that did not exceed your expectations. Rest assured I take your comments seriously and would like to speak with you to best resolve your concerns. Please contact me when you have a moment. Thank you. Best, Ricardo Gomez Client Relations Manager - Service Department rgomez@securitydodge.com 631-691-5000 Ext. 372

December 23, 2019

Horrible service My headlights were not working and when I called service they told me since it is my lights I can bring it in at anytime. Once I dropped my car off on More

by fdtmsg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony Berta, Christina Estrella
Dec 23, 2019 -

Security Dodge Chrysler Jeep Ram responded

Hello, Thank you for bringing this situation to my attention. I am concerned to learn of your frustration with any customer service that has left you with a negative impression. Please know we value your feedback and would appreciate the opportunity to remedy your concerns. Please contact me at your soonest convenience. Thank you. Best, Ricardo Gomez Client Relations Manager - Service Department rgomez@securitydodge.com (631) 691-1737

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