Security Dodge Chrysler Jeep Ram - Service Center

Great service It’s always a pleasure to get serviced by Security Dodge. Car was fixed right and came back clean and fresh. Keep up the good work! It’s always a pleasure to get serviced by Security Dodge. Car was fixed right and came back clean and fresh. Keep up the good work! More

Thieves. So my dad tows in his 2002 Jeep Liberty to this stealer.. service writer is Mark .. comes in for a fuel line leak.. should cost no more than 500 to So my dad tows in his 2002 Jeep Liberty to this stealer.. service writer is Mark .. comes in for a fuel line leak.. should cost no more than 500 to fix tops. He gets a bill for 3500 four time this old clunker is worth.. My dad clearly has issues and this man took full advantage of this .. He claimed the car needed all of this work. Fuel line repair which of course we know . An air-conditioning compressor which I had just repaired and charged the system totally unnecessary .. upper control arms needed but charged 1400 to replace them alone total thieves.. claims it need differential fluid changes which they did less than 6 months ago. And supposedly they did a fuel injection cleaning another rip off. So in closing he Mark the service guy took total advantage of my incompetent dad who clearly cannot make decisions on his own and it is clearly noticeable .. for what they did the total should not have exceeded more than 2000 at best.. they will be reported to the better business bureau.. and other places as well .. then he Mark tried to be nice guy and offer free oil changes for life for a vehicle that has little life left not to mention my dad as well.. I hope you sleep at night my friend because you knew exactly what you were doing .. keep your oil changes and shove them.. you should be ashamed of yourself . When you refund him 1500 to his credit card I will rethink this review but until then .. not gonna happen.. More

Just ok Came in for an oil change, all went well except the oily smudge marks on the front if the vehicle and some spillage on the engine. Good service but a Came in for an oil change, all went well except the oily smudge marks on the front if the vehicle and some spillage on the engine. Good service but a little sloppy. More

Don’t waste your time I had a problem with their sales personnel a year ago and decided I am my truck somewhere else. I’ve been having a problem with the sway bar on the f I had a problem with their sales personnel a year ago and decided I am my truck somewhere else. I’ve been having a problem with the sway bar on the front of my truck so I brought the Security because it was the closest to my house. I told them it exactly what was wrong and after having my truck for three hours, they told me that was not what was wrong and I would have to schedule another appointment. I then brought it to my dealership and they told me that was exactly what was wrong and had my truck fixed in 20 minutes. Apparently, Security Dodge doesn’t know how to sell cars, or fix them More

Car scratched I brought my car in for service due to my check engine light coming on. My Car was in on Tuesday morning which was 8/20. On 8/25 when my car pulled up I brought my car in for service due to my check engine light coming on. My Car was in on Tuesday morning which was 8/20. On 8/25 when my car pulled up I looked and saw the left side was scratched from front door all the way to the bumper along with a chip on my door. The inside of my car was a disaster, mats filled with mud and a stain on my back seat. Spoke with Denis and told me that he would make an appt with the body shop. He did call me on Tuesday night to come in and drop off the car. On 8/30 I was called that my car would be ready and they would take it for a car wash. Again when I arrived my car was cleaned but still had scratches all on the left side along with the chip on my door. Still waiting for car to be fixed as of today. More

Poor Service Unfortunately, my latest experience with Dodge is not good. It took 3 full days to inspect my caravan and check out an electrical problem. The worst Unfortunately, my latest experience with Dodge is not good. It took 3 full days to inspect my caravan and check out an electrical problem. The worst of it all, there was no communication on their part. I kept calling to find out what was going on. More

Warranty work Service Advisor Denis..and Top Mechanic Pio took care of all my major warranty repairs..gave me a loaner car..kept me updated daily Excellent service Service Advisor Denis..and Top Mechanic Pio took care of all my major warranty repairs..gave me a loaner car..kept me updated daily Excellent service...Best Mechanic Pio.. More

LOVE THIS PLACE!!! I bought my Jeep wrangler brand new at security in 2015 and these guys have helped me keep my ride in check over the past 4 years. I always go here fo I bought my Jeep wrangler brand new at security in 2015 and these guys have helped me keep my ride in check over the past 4 years. I always go here for service because the staff is awesome and they do a quality job at a fair price. Denis is my go to guy at this location. He is always so professional, kind, and helpful. Denis is also great at keeping me up to speed so I know how to continuously care for my vehicle. This is my first Jeep and I love to go off road, so I truly appreciate that he is always looking out, making sure its ready for me and my adventures. Thank you for always being awesome!!! More

Customer service is horrible. Service provided in maintenance. It took the service 4 days to look at my car. My car was returned to me damaged. It took another week is horrible. Service provided in maintenance. It took the service 4 days to look at my car. My car was returned to me damaged. It took another week for that damage to be repaired. It is still scratched. There is no care given to your customers or their property. The only helpful person at the dealer is Miguel More

Worst service ever. During my service with this dealership it has been nothing but issues. Last service I had it there my car was in the shop for 24 days. They returned m During my service with this dealership it has been nothing but issues. Last service I had it there my car was in the shop for 24 days. They returned my car and told me they couldn’t duplicate the issues I was bringing it in for. I showed them video of the issues occurring and they didn’t car. I have to call daily to chase my service advisor around. I had three service advisors through this visit because they kept quitting the service department. The managers are rude and make it seem as if you are bothering them. They still haven’t fixed the issue with my car. During the visit they also caused damage to the car that they weren’t happy about having to fix. It’s still an issue and I can’t get in touch with any advisors or service dept help. More