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Security Dodge Chrysler Jeep Ram - Service Center

Amityville, NY

4.0
1,864 Reviews

1,864 Reviews of Security Dodge Chrysler Jeep Ram - Service Center

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July 26, 2019

The worst This dealership is the worst I have ever had to deal with every time I go there they are always changing there stories about what they promised me an More

by Plumbum416
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Fritz Francois
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Scalise, Mike Sestito
Jul 27, 2019 -

Security Dodge Chrysler Jeep Ram responded

Hello, Your feedback is very troubling regarding the experiences you are describing, and I would like to connect with you at your soonest convenience. Please reach out to me directly when you have a moment so we may further discuss your concerns. Our customers are very important to us and I look forward to working with you. Best regards, Katie Alexander Assistant Service Manager KAlexander@securitydodge.com (631) 240-0824 Ext. 380

July 23, 2019

Can’t get a call back! It’s been 2 weeks! My 2017 ram 1500 is rusting through the rear bumper. I called 3x to find out if it is covered by warranty. Spoke with the receptionist at service and More

by joeblow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dianna Oneil
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Troy, William Polanco, Customer Service, Kathleen Alexander
Jul 23, 2019 -

Security Dodge Chrysler Jeep Ram responded

Hello, I regret to learn of your disappointment with any level of communication that was not to your standards. Please know your comments are important to us and I would appreciate the opportunity to speak with you to remedy your concerns. Please contact me with your preferred contact information when you are available. Thank you. Best, Katie Alexander Assistant Service Manager KAlexander@securitydodge.com (631) 240-0824 Ext. 380

July 22, 2019

Regular oil service & rotation I’ve never had an issue with the people at Security Dodge… Always treated courteously and with respect… They’re full staff is definitely professiona More

by Nobledad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johan The gentleman in charge of the oil changes… Listen to my special requests and handle them without an issue… , Brandon Troy
Jul 22, 2019 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the five-star review and kind feedback for our team!

July 21, 2019

Security Dodge Jeep Chrysler Ram is simply the best!!!! Security Dodge service is phenomenal no matter what reason I bring my car in for. The entire staff from Brandon to Dianna to even one of the technici More

by BRANDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna Oneil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex “the Greek”, David Garcia, Brandon Troy, Customer Service
Jul 21, 2019 -

Security Dodge Chrysler Jeep Ram responded

Thank you for such an amazing compliment. Our team is always eager to assist you. Your recommendation is highly valued. We hope that you will return for a visit soon.

July 21, 2019

THE BEST!! Great service department always!! Diana always willing to help and keep me informed with 2014 ram eco diesel!!!! Excellent! Matt in parts is great to More

by hmschwaner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna Oneil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2019 -

Security Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience! We're thrilled to hear your experience went excellent.

July 20, 2019

Great Service Security Dodge's service staff was very professional & courteous. The service advisor indicated that my service would be completed in 40 minutes and p More

by Embrath
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna Oneil
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sunny Kaliandasani, Kabir Ajenishe
Jul 21, 2019 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the five-star review! We are glad that your service went well. We look forward to seeing you again for any service or car needs!

July 18, 2019

Can’ Thank you enough I can’t thank Dianna and Matthew enough for their service now and in the past.Their service has been so wonderful that when I decided to trade-in th More

by Nancy Harley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna Oneil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Troy
Jul 18, 2019 -

Security Dodge Chrysler Jeep Ram responded

Thank you for your positive review, Nancy! We are happy to hear it!

July 18, 2019

Staff was good and vehicle was repaired fast I left being a happy customer and will return for future visits ... staff was super friendly and professional .... parts were available and did not ne More

by Deb1564453
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna Oneil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Troy, William Polanco
Jul 19, 2019 -

Security Dodge Chrysler Jeep Ram responded

We love to hear success stories, Deb. Thank you for sharing. We look forward to your future visits. Have a wonderful day.

July 18, 2019

Great customer service I had a great service experience at Security. Dennis was extremely helpful, polite, and considerate. I appreciate the professionalism when listening t More

by Nancy G.
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dennis Reyes
Jul 18, 2019 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the positive review! We appreciate your business and hope to see you again!

July 16, 2019

Never make an appointment for service they were again The service of visor is a very good and knowledgeable of what they’re doing but you have to wait three weeks to get a service appointment the other pr More

by Sram r
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Mark
Jul 16, 2019 -

Security Dodge Chrysler Jeep Ram responded

Hello, It's unfortunate to learn of your disappointment with any wait time that was longer than anticipated regarding any service appointments. Please know as our customer, we value your feedback and would really like to connect with you to remedy your concerns. When you have a moment, please contact me. Thank you. Best, Katie Alexander Assistant Service Manager KAlexander@securitydodge.com (631) 240-0824 Ext. 380

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