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Security Dodge Chrysler Jeep Ram - Service Center

Amityville, NY

4.0
1,864 Reviews

1,864 Reviews of Security Dodge Chrysler Jeep Ram - Service Center

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October 29, 2018

Took 2 hours and 20 min to have oil changed Fast lane not so fast Took over 2 hours to have oil changed in fast lane Only reason came to jeep was because first year oil chnages were free More

by JASONTONNO
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Unsure of who was employee that checked in my car
October 29, 2018

service department is awesome very welcoming, friendly,understanding, and taking the time in making customer is more than satisfied with the service and the department. great manag More

by navydave1978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Troy, Davolio Bill, Wendi Berke, William Polanco
Oct 31, 2018 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the fantastic review, Dave! Our team loves to hear when we have provided great customer service. We look forward to providing you with the same level of service the next time you visit!

October 29, 2018

Headlight bulb The advisor was good to me. She even told me about a recall, that I was unaware of. She was a pleasure to deal with. I was in and out, in less than 2 More

by lboogie31688
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna Oneill
Oct 31, 2018 -

Security Dodge Chrysler Jeep Ram responded

Thank you for sharing your feedback with us! We are very happy to hear that your service advisor was able to take such good care of you. We hope that next time you see us we are able to give you five-star service. Let our Customer Service Manager, Natalie Jenkins, know if there was anything else we could have done to make your experience more positive. She can be reached at 631-691-5000. Thank you, and we hope to hear from you soon!

October 29, 2018

Five Stars I leased my new Jeep from Security. My recent visit was for service and my car was fixed from the first visit. I would recommend this location for a q More

by QueenE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Neuendorf, John Sciortino, Sunny Kaliandasani, Steve Giunta, Alex Maisonneuve, Wendi Berke, Lindsey Fleming, William Polanco, Natalie Jenkins
Oct 31, 2018 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the amazing review! Our entire team is thrilled to hear about your great leasing experience. We look forward to seeing you again!

October 29, 2018

Service advisor stinks Service advisor never got back to me after having vehicle 3 days and calling her numerous times about progress of work being done found her very unpro More

by ejccdropp
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Wendi Berke
Oct 31, 2018 -

Security Dodge Chrysler Jeep Ram responded

Thank you for taking the time to leave us your feedback. We are happy to hear that you have been a loyal customer for the past seven years, but we are disappointed that your most recent visit wasn’t as positive as the rest. Please reach out to Natalie Jenkins, our Customer Service Manager, Natalie Jenkins, at 631-691-5000 with any additional questions or concerns.

October 29, 2018

Great service I always get the most great service when I go there, Will Polanco is courteous and professional. And the prices are alright. I will recommend this dea More

by Cheetah3484
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Polanco
Oct 31, 2018 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the 5-star review! Our team appreciates the recommendation and praise. We look forward to seeing you again!

October 29, 2018

Service Treated very well all problems fixed in a short time would recommend to alll very helpful and friendly people also very professional and fair thanks More

by GSPROV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Vigorito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabby Vigs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wendi Berke, Michelle Scalise, Jay DeLalla
Oct 31, 2018 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the great review! Our team appreciates the recommendation. We look forward to seeing you again! Have a great day!

October 28, 2018

Excellent Service Dept. I was treated with respect and my vehicle was serviced in a timely manner. I will continue to use Security Dodge for all my vehicles needs. More

by Lovinmydart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Davolio Bill
Oct 30, 2018 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the 5-star review! We look forward to serving you again.

October 28, 2018

Maintenance and recall I went to Security Dodge for routine maintenance and a recall. The work was done and my vehicle was ready faster than expected. I would recommend Secu More

by RGB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana
Oct 30, 2018 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the stellar review! Our team appreciates the recommendation. We are glad to have gotten you on your way quickly. We look forward to serving you again!

October 28, 2018

Engine light Need to come back to have fixed. Too busy to repair. Do not understand turning away business. I need to have fixed ASAP and will now seek another shop More

by Chryslerman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendi Berke
Oct 30, 2018 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the positive review. We hope to see you again!

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