Security Dodge Chrysler Jeep Ram - Service Center
Amityville, NY
1,864 Reviews of Security Dodge Chrysler Jeep Ram - Service Center
Wendy was excellent!! Wendy and Diana took care of me and made me a priority. The service department is excellent in terms of service, on time performance, and communicatio Wendy and Diana took care of me and made me a priority. The service department is excellent in terms of service, on time performance, and communication. More
Cordial and professional On 2 occasions I have requested that an inspection of the transmission take place because at times I detect hesitation when the transmission shifts. D On 2 occasions I have requested that an inspection of the transmission take place because at times I detect hesitation when the transmission shifts. During this service appointment , which was for a recall, the service dept performed a quick learn of tcm. Driving home I still detected hesitation at times during the transmission shifting through the gears. Does anyone take the vehicle for a test drive rather then relying on computers anymore? More
Service department is excellent I highly recommend the service department at Security Dodge. I had some horrible experiences at other Ram/jeep dealerships in the Nassau County area. I highly recommend the service department at Security Dodge. I had some horrible experiences at other Ram/jeep dealerships in the Nassau County area. I will leave those dealership names out of it. Being that i bought my Ram 2500 out of state and the fact its a diesel I was getting the run around from other dealerships. I was told Security was the best around from a local mechanic so I went there. Truly professional. Service advisor Dianna Oneil was excellent. Promised me that my truck would be done in two days. Turns out it was done in 5 hours. I could not believe it. Saved me time and also money being without my truck. I will definitely be buying my next vehicle from them. More
Denis takes great care of me everytime. Denis was so helpful and always in contact with me. He was wonderful. He took great care of me. Ill be coming back. thank you Denis was so helpful and always in contact with me. He was wonderful. He took great care of me. Ill be coming back. thank you More
Recall and oil change Best service experience I’ve ever had! I have closer dealerships I can go to but will continue to go to Security. Happy customer- thank you! Best service experience I’ve ever had! I have closer dealerships I can go to but will continue to go to Security. Happy customer- thank you! More
Making good on a mishap I was very pleased with the service department’s efforts to right a wrong on a recall. The situation was involving a recall that I thought was done b I was very pleased with the service department’s efforts to right a wrong on a recall. The situation was involving a recall that I thought was done but due to miscommunication I found out it never was. I appreciated the quick turnaround of events & am very pleased with the outcome! More
Excellent Service Every one I dealt with was very professional. Couldn’t ask for any better. Thank You! I always have my truck serviced at Amity Dodge Every one I dealt with was very professional. Couldn’t ask for any better. Thank You! I always have my truck serviced at Amity Dodge More
The Rich Report It is a great dealership. People are all knowledgeable, friendly and easy to reach. It is close to my home and everyone makes you feel special. It is a great dealership. People are all knowledgeable, friendly and easy to reach. It is close to my home and everyone makes you feel special. More
Oil change, tire rotation The service writer , Maria , was accurate as to my estimated waiting time . Everyone there was courteous and professional .thanks for the complimentar The service writer , Maria , was accurate as to my estimated waiting time . Everyone there was courteous and professional .thanks for the complimentary oil change and tire rotation More
In over their heads Brought my 2011 Ram that I bought from them in for express service. Oil Change and Tire Rotation. Also asked them to change wiper fluid nozzle. 2hrs i Brought my 2011 Ram that I bought from them in for express service. Oil Change and Tire Rotation. Also asked them to change wiper fluid nozzle. 2hrs in to the express service I'm told they cracked a wheel stud and would replace no charge(gee thanks). 1hr later, we broke another stud. 3.5hrs of express service later I get home and check to see what the rattle under my hood is. They cracked they plastic screws that hold the firewall to the hood. Never replaced them so its hanging down and the old screws are rattling around under it. Now fast forward a month and I call 5 times today to make a service appointment for an issue with the engine belt. Get out on hold 5 times. 10 minutes on hold each time and no one picks up. One time the used car manager answers and takes my name and number and says one of the receptionists will call me back when she gets out of the bathroom. Never does. Finally get through after 5pm. Its Oct 17 and they are booking appointments for the end of November. If you drop off sooner they will get to it when they get to it, no guarentee they will look at it the same day. I'm done with them. Passing the word along to my union and my 5000 member National LEO non-profit I belong too. More