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Security Dodge Chrysler Jeep Ram - Service Center

Amityville, NY

4.1
1,865 Reviews

1,865 Reviews of Security Dodge Chrysler Jeep Ram - Service Center

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May 29, 2021

Service was great. Wait time was reasonable. Hated the policy of having to pay a surcharge to use a credit card. Additional charges were waived in this case, but the policy remained in effect. Not good fo More

by Phil D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna Oneil
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Doyle
May 30, 2021 -

Security Dodge Chrysler Jeep Ram responded

Phil, Thank you for taking the time to share your positive service experience with our team at Security Dodge Chrysler Jeep Ram. We appreciate your feedback and if there is anything additional you would like to discuss, please do not hesitate to reach out. Darilyn Whitlock Client Relations Manager, Service dwhitlock@securitydodge.com 631-691-5000 ext 396

May 29, 2021

The staff at the dealership were very friendly & helpful. I was advise the time frame & received my car back earlier then the time advised. Great dealership More

by ladydi754
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna Oneil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Doyle
May 30, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hi there, Assisting our customers in a timely manner is something that is very important to us, so it is great to hear about your recent experience. At Security Dodge Chrysler Jeep Ram we look forward to working with you in the future.

May 28, 2021

The Dealership was clean. The staff was friendly and professional. The repair on my vehicle was done properly and in a timely fashion. I received a phone call to let me know the car was ready. They even More

by fdmedic1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna Oneil
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hi there, Thank you for your positive review. It is wonderful to hear that our service department were able to assist you efficiently and were able to meet your expectations. At Security Dodge Chrysler Jeep Ram we hope to continue to assist with all of your future automotive needs.

May 28, 2021

Service was fine. It was just a service for a recalled floor mat. Staff was helpful and did the service rather quickly. It was for a floormat More

by Squiggles21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna Oneil
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hi there, Thank you for taking the time to give us your feedback. Thank you for sharing the details of your experience and we are glad to learn that our staff were helpful. At Security Dodge Chrysler Jeep Ram we look forward to working with you in the future.

May 28, 2021

Fast, Friendly, Clean, professional! Great experience! Fast, Friendly, Clean, professional! Great experience! They placed plastic in my car before they worked on it! Amazing They time was great n More

by madm1975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna Oneil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Doyle
May 29, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hi there, It is wonderful to hear that your recent experience was fast, friendly, clean and professional while being assisted in a timely manner. Thank you for choosing Security Dodge Chrysler Jeep Ram and we look forward to working with you in the future.

May 28, 2021

Keith in service was excellent. Stayed on top of everything and always called to follow up. If you need to go there ask for him. More

by ellenkoehler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith
May 29, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hi Ellen, Thank you for your positive feedback. We are delighted to know that Keith was excellent and able to keep you informed of the process. We appreciate your recommendation and at at Security Dodge Chrysler Jeep Ram we look forward to your next visit.

May 28, 2021

Michelle is pleasant all the time. She greets you and you feel welcomed. She explained how it would go and an appropriate time that it would take. Work was done on time. More

by Frankie Bones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle
May 29, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hi Frankie, Thank you for taking the time to give us your review. Communication is important to us, so we are thrilled to hear that Michelle was able to keep you informed in a timely manner. At Security Dodge Chrysler Jeep Ram we look forward to your next visit.

May 28, 2021

Excellent service. Brought truck down for late afternoon service. Oil change and inspection. Was greeted right away. And truck was taken in immediately. Very satisfied More

by efd5vg25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna Oneil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Doyle
May 29, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hi there, We appreciate your positive review. We strive to assist our customers in a timely manner, therefore we are pleased to hear about your recent experience. Thank you for choosing Security Dodge Chrysler Jeep Ram and we hope to see you again.

May 27, 2021

Excellent service. These guys go above and beyond. I was accommodated in every which way to the best of their ability. I’ll be coming here instead of me selling dealer. More

by vincent505311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Herrera, Geo Reyes , Dylan Doyle
May 27, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 27, 2021

Charged me for work not done!!!! Said they fixed a slow leak but looked at the wrong tire!! Other tire was still leaking air!! Put 70 pounds of pressure in the wrong tire and told me it was OK. Did not eve More

by Alis_lora@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dylan Doyle
May 28, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hi, Thank you for bringing this to my attention. I would like the chance to speak with you to learn more about your recent service experience in regards to your tire. Can you please contact me at your earliest convenience? I appreciate your time! Darilyn Whitlock Client Relations Manager, Service dwhitlock@securitydodge.com 631-691-5000 ext 396

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