Security Dodge Chrysler Jeep Ram - Service Center

I came to do an oil change, inspection & change my wiper blades. They promised to be done between 1 and half hours through 2 hours. However they were done in 1 hour. They did all correct and no complaints blades. They promised to be done between 1 and half hours through 2 hours. However they were done in 1 hour. They did all correct and no complaints More

Came in for service. Initially found out that appointment needed a loner that was not scheduled and I waited for the service. To my surprise with him the hour the car was fixed and I was on my way. Pleasantl needed a loner that was not scheduled and I waited for the service. To my surprise with him the hour the car was fixed and I was on my way. Pleasantly surprised. More

Overall great experience, associates were very helpful and timely. Comfortable area to wait while the car was in oil change maintenance. Definitely visiting again soon and timely. Comfortable area to wait while the car was in oil change maintenance. Definitely visiting again soon More

Everyone was professional and knowledgeable. Service dept was quick and precise. Waiting area was comfortable. Appointment scheduling was a breeze with the app. Overall an A+ experience. dept was quick and precise. Waiting area was comfortable. Appointment scheduling was a breeze with the app. Overall an A+ experience. More

I had my suv for repair two weeks ago. When I picked up the car I notice a problem. I took it back the following Saturday and Angel was very helpful and accommodating. Problem seems to be resolved. the car I notice a problem. I took it back the following Saturday and Angel was very helpful and accommodating. Problem seems to be resolved. More

Very professional and great to deal with them both. Had a few noises and they took the time to drive with me and to figure the problem out. Really amazing to deal with. few noises and they took the time to drive with me and to figure the problem out. Really amazing to deal with. More

I called for appointment was told I didn’t need appointment for oil change and tire rotation. Dropped truck off at noon by 1:30 it was ready! Fast and efficient! appointment for oil change and tire rotation. Dropped truck off at noon by 1:30 it was ready! Fast and efficient! More

Would not bring my car there for service, they do not do what they said they would. They had my truck for 9 days and when I picked it up , I realized they never did the oil change or rotate tires like we di what they said they would. They had my truck for 9 days and when I picked it up , I realized they never did the oil change or rotate tires like we discussed. They drive it for a 100 miles , doing errands and stuff. And then put a nice dent in the hood. Great place ! More

Security Dodge service Department is second to none. The jobs are always finished in less time than the estimate they give. I would highly recommend them jobs are always finished in less time than the estimate they give. I would highly recommend them More

I scheduled My Service appointment a week in advance and once I arrived was greeted and told a service advisor would be with me. My vehicle has a issue either the start-stop battery. Which was supposed to once I arrived was greeted and told a service advisor would be with me. My vehicle has a issue either the start-stop battery. Which was supposed to be a quick fix. The repair took two days and many calls to the dealership requesting status. There was always an issue and they had to get back to me as the assigned mechanic was still working on my vehicle and having issues. The dealer decided to provide a loaner vehicle as they needed to run more extensive battery tests. I was really disappointed that a minor battery swap food the main and auxiliary battery’s needed two days to diagnose and fix. the dealership finally found the issue and corrected the start-stop issue and the vehicle is working as expected. I’m Disappointed that it took two day to fix a battery issue. I’ve never heard that a new battery must be charged, discharged and charged again to validate it working as expected. I’m happy my vehicle is fixed but the process and time to fix is disappointing. Also the additional service charge if you opt to use your credit card is disappointing in this day and age. I used my debit card to avoid the service fee but depending on the cost they may not have been a option did higher level of repairs and service. More