
Seeger Toyota
St. Louis, MO
Filter Reviews by Keyword
By Type
2,425 Reviews of Seeger Toyota
With this being the first time I have ever seriously looked into purchasing or leasing a car, I had some apprehension. However, the whole experience was great. The environment was comfortable, I was onl looked into purchasing or leasing a car, I had some apprehension. However, the whole experience was great. The environment was comfortable, I was only shown cars I asked about and were in my price range and Harris made each step of the process very clear. Since the process was a long one, I very much appreciated the snacks and beverages provided upstairs. More
The atmosphere at the dealership was very friendly and I found the model Camry SE 2012 I was looking for pretty fast. Marc Wright was a great help with that. We had some confusion/misunderstanding about the found the model Camry SE 2012 I was looking for pretty fast. Marc Wright was a great help with that. We had some confusion/misunderstanding about the price but with the help of Ed Benton we figured that out. More
Never received the service from other dealerships when purchasing a new car that Seeger provided. ! Different ! I thank the guys that put the wash job on the car too. !!! Don't pass my name around to purchasing a new car that Seeger provided. ! Different ! I thank the guys that put the wash job on the car too. !!! Don't pass my name around to any other wish lists!!!!!!!!!!!! More
They did an oil change and offered to wash the car. They did an oil change and offered to wash the car. Service was done quickly and efficiently. The waiting room was very clean and well maintained b They did an oil change and offered to wash the car. Service was done quickly and efficiently. The waiting room was very clean and well maintained by Carol. More
We needed windshield wiper repair exactly when bad weather moved in. We also had a recall and an oil change due. The service reps worked very hard during a time when they were overbooked to get us in weather moved in. We also had a recall and an oil change due. The service reps worked very hard during a time when they were overbooked to get us in as soon as possible and address everything, including rotation and engine air filter(as suggested by the tech) Very happy as usual with service techs....they always make sure I get my car wash in too...although I got a fresh coating of snow (lol)..Nikki of course told me I could come back in for a fresh wash when the weather breaks. More
Had a broken wiper, recall and oil change, with very bad weather and full schedule they worked hard to get the car in and repaired as quickly as possible...Great people and very accomodating! weather and full schedule they worked hard to get the car in and repaired as quickly as possible...Great people and very accomodating! More
Toyota Care 15,000 mile service was performed efficiently and in a fast and friendly manner. I appreciate the comfortable customer lounge waiting area, with wi fi, snacks, drinks. Thanks for all you do to and in a fast and friendly manner. I appreciate the comfortable customer lounge waiting area, with wi fi, snacks, drinks. Thanks for all you do to make it a pleasant experience for your customers! More
I arrived around 5:15 PM to drop my car for service for next day. After waiting 15 min and no hope if getting it checked in, I went outside and got an overnight drop envelope, filled it out, and dropped t next day. After waiting 15 min and no hope if getting it checked in, I went outside and got an overnight drop envelope, filled it out, and dropped the keys at the cashier. The car was service the next day. I asked for car to be ready at 2:30PM and asked for a call when ready. I never received a call from service and finally picked the car up after 7:00 by using another set of keys. Of course, that meant another trip the following day to pay and pick up the paperwork. I have used Seeger on previous occassions and found them to provide good service and good work. That was not the case on this visit, and hope it was an off visit, not their new standard. GEG More
I originally emailed this dealership because of the excellent service I consistently received from the maintenance/service department at the Seeger Toyota in St Robert, MO (I've owned a Tundra and a Ca excellent service I consistently received from the maintenance/service department at the Seeger Toyota in St Robert, MO (I've owned a Tundra and a Camry in the past). Just over two years ago, I moved to the Metro St Louis area for my job. The Toyota dealership less than 2 miles from my house (which I will keep from naming at this time) had "average" customer service, but kept charging exhorbitant rates for services on my truck. It was so bad that at one point when I called to get an estimate of how much it would cost for my 40,000 mile service on my 2010 Tacoma 4WD, the service rep I spoke with over the phone quoted me over SEVEN HUNDRED DOLLARS (yes, for just a 40,000 mile service). When I asked him if he was kidding, we talked back & forth a few more times, and eventually haggled over the phone to get the price down to just over five hundred dollars (for a 40K mile service). Needless to say, I made an appointment with the dealership where I bought my truck (Seeger Toyota of St Robert), and made the 2+ hour drive on a Saturday to get the service done. Even with the cost of gas for the round trip, the price was WAY better than I could have expected at my local dealership. Pair that with the VAST number of complaints from coworkers about my local dealership, and my mind was made up-- never again, no matter what, will I go through them for anything. When I saw commercials on TV for Seeger Toyota in the St Louis area, I "Googled" you guys and sent an email asking about your affiliation (if any) with the dealership in St Robert. I exchanged a few emails with Joe Borts, and was pleasantly surprised to hear that the Seeger Toyota in St Louis is owned by the same family as the one in St Robert. Mr. Borts virtually took me by the hand via emails to set up my first appointment (kudos for making the first impression one of excellent customer service and caring about the customer!). When I arrived for my appointment on Saturday morning, again I encountered excellent customer service-- just like what I'd come to expect and appreciate from the folks down in St Robert. Then I saw your waiting room. Let me tell you, WOW! The selection of complimentary refreshments was outstanding! You guys really know how to treat a customer! Believe me, I have been spreading the good news about Seeger Toyota of St Louis, and whenever I hear coworkers (or strangers!) gripe about our local dealership (which happens quite often, mind you), I will be referring them to you! Thank you, thank you! ~Meg Meade More