Seekins Ford Lincoln
Fairbanks, AK
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101 Reviews of Seekins Ford Lincoln
Poor customer service Air conditioning doesn't work on a brand new 2018 F150...I was told many 2018 Ford vehicles left the factory without having the AC system charged... S Air conditioning doesn't work on a brand new 2018 F150...I was told many 2018 Ford vehicles left the factory without having the AC system charged... Service department won't do anything about it, because they have an issue with their AC recharge machine. Apparently the machine is supposed to produce some sort of documentation when performing an AC recharge for warranty claims. Due to a service update the machine is no longer producing the documentation... I was told by a service advisor that if I paid cash for the recharge they could accommodate... They are refusing to recharge my two week old vehicles AC because they are worried they won't get reimbursed by Ford... Not sure why this is my problem? All personnel I've dealt with so far appear to be incompetent mouth breathers. Will never do business with Seekins Ford again. More
They did well From making the appointment, turning in my vehicle, to informing me when additional service to the vehicle was needed, all personnel I spoke and dealt From making the appointment, turning in my vehicle, to informing me when additional service to the vehicle was needed, all personnel I spoke and dealt with did well. They were polite and efficient. More
Amazing Bottom line up front, David Joehnk was a extremely knowledgeable, and helpful sales representative. He made my purchase of my truck a breeze, and assi Bottom line up front, David Joehnk was a extremely knowledgeable, and helpful sales representative. He made my purchase of my truck a breeze, and assisted in every way possible. More
Fantastic! I began looking for an extended cab truck, looking online I found just what I was looking for at Seekins. The right color, and within the price range I began looking for an extended cab truck, looking online I found just what I was looking for at Seekins. The right color, and within the price range I was considering. Working with J. Bell was an informative, helpful and enjoyable experience with no pressure to hurry-up and make the purchase. All in all, it was a fantastic experience, and I JUST LOVE MY NEW 2017 TRUCK!!! More
Excellent customer service - from purchasing to maintaining! We've been a customer of Seekins Ford Lincoln for nearly 20 years, having purchased 4 vehicles from them in that time. Every single sale and every in We've been a customer of Seekins Ford Lincoln for nearly 20 years, having purchased 4 vehicles from them in that time. Every single sale and every interaction for service/maintenance has been professional with good customer service. Every question, every problem, their team has taken great care of us. Highly recommended. More
Great experience Seekins Ford is an amazing dealership that treats all people with respect and kindness love my new F-150 SuperCrew. Smoothest car buying experience I Seekins Ford is an amazing dealership that treats all people with respect and kindness love my new F-150 SuperCrew. Smoothest car buying experience I have ever had. More
Warranty repair The service writers are all friendly and professional. Once an initial observation was made of the vehicles issues an appointment was scheduled. When The service writers are all friendly and professional. Once an initial observation was made of the vehicles issues an appointment was scheduled. When the appointment occured, vehicle was brought in, parts were ordered and reoairs conducted in a timely fashion. Very satisfied More
Big Ed Made it Happen! This was about the best time my wife and I have ever had buying a truck! Mr. Ed Reuther worked hard to get us the best price on our trade-in, (before This was about the best time my wife and I have ever had buying a truck! Mr. Ed Reuther worked hard to get us the best price on our trade-in, (before we looked any vehicles or talked about our budget), and got us into a low-mileage 2015 F350 SD Platinum. Through Big Ed's ward work, we got way more truck than we had hoped for, and we had a good time too! The day after the sale we discovered a small, but potentially expensive, problem. Not only did Seekins make it right, their remedy actually added value to an already great deal! We couldn't be happier More
service for wife's car from the time i walked in the door to the time i picked up my car it was nothing but professional. i was greeted by the Quick Lane desk as soon as i a from the time i walked in the door to the time i picked up my car it was nothing but professional. i was greeted by the Quick Lane desk as soon as i approached and taken care of, i had brought the wife's 2014 Edge in for a service, and right after check in a shuttle was ready for me with a great driver, Ron is a great one. i have to this date had nothing but great service. thanks guys for all you do... More
2017 Ford F-250 I worked with Rick Eagle. He was very professional. He gave me a good price on the truck I wanted. Overall, I'm very happy with the service. I worked with Rick Eagle. He was very professional. He gave me a good price on the truck I wanted. Overall, I'm very happy with the service. More