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Seguin Chevrolet

Seguin, TX

Overview
Employees
Reviews
Vehicles
4.4
3,248 Reviews
Thank you for considering Seguin Chevrolet for your automotive needs. We strive to exceed our customers expectation with a genuine approach to customer service. Our experienced sales staff can help you find the perfect vehicle to fit your needs and provide competitive financing. Our Award-Winning Service department is here for you six days a week to make sure that your new car, truck or SUV is in perfect running condition. We are the ONLY franchise Chevy dealer in Seguin, Texas. As a small-town dealership, we have the opportunity to take our time with each and every customer to insure that we doing everything possible to make your purchase experience simple, efficient and enjoyable.
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509 West I H 10

Seguin, TX

78155

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Showing 3,248 reviews

May 03, 2024

Sam did a very good job of explaining the financial details and the overall of explaining the car. More

by GRANDE LOCO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Gallegos
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May 06, 2024 -

Seguin Chevrolet responded

Hi GRANDE LOCO, Thank you for the fantastic review! We're glad you had a positive experience with us. Sincerely, Jeremy Sims, General Manager

May 03, 2024

So far we're very pleased with their response at anytime. Very helpful and honest. They treat us like family. We recommend Seguin Chevrolet to our friends and family. More

by AGAPITOAGUILAR111
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Hernandez, Michael Littlefield
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May 06, 2024 -

Seguin Chevrolet responded

Hi AGAPITOAGUILAR111, Your feedback helps us grow! We're dedicated to providing top-notch service. Sincerely, Jeremy Sims, General Manager

May 03, 2024

Service department were very professional and knowledgeable. I would recommend this dealership to friends and family. More

by baseball2004ezra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis, Beca Ramirez Godoy
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May 06, 2024 -

Seguin Chevrolet responded

Hi baseball2004ezra, We're glad we could meet your expectations! Come back soon for more great experiences. Sincerely, Jeremy Sims, General Manager

May 02, 2024

Exceptional service, will definitely come back again. Finance was really helpful and got us a great deal on extended warranty More

by TONYM11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Medrano, Peyton Macy, Michael Littlefield
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May 02, 2024 -

Seguin Chevrolet responded

Hey TONYM11, Thank you for your fantastic feedback! We're thrilled to hear that you had an exceptional experience with us and that our finance team could assist you in securing a great deal on your extended warranty. We appreciate your business and look forward to serving you again in the future. If you need anything else, don't hesitate to reach out. Best regards, Jeremy Sims General Manager

May 02, 2024

Tyson has always been a great help! We have not needed anything major but he has always been a good person to deal with. More

by Reggie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyson
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May 03, 2024 -

Seguin Chevrolet responded

Hi Reggie, Your feedback helps us grow! We're dedicated to providing top-notch service. Have a great day. Sincerely, Jeremy Sims, General Manager

May 02, 2024

The salesman Nathaniel Rosales was friendly and honest . Their procedure fire sales was a pleasant experience. Sales manager was very nice. Everyone we spoke to was friendly and nice. The labradoodle was ad More

by KRETZSCHMER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathaniel Rosalez
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May 03, 2024 -

Seguin Chevrolet responded

Hi KRETZCHMER, Your satisfaction is our motivation! We're honored to have served you. Have a great day. Sincerely, Jeremy Sims, General Manager

May 02, 2024

Their Great! ! They really try to help you get into something your comfortable with Thanks !!! More

by SOLARESSANDRA922
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karen 5 stars
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May 02, 2024 -

Seguin Chevrolet responded

Hi SOLARESSANDRA922, We appreciate your positive review! It inspires us to continue delivering exceptional service. Sincerely, Jeremy Sims, General Manager

May 02, 2024

I had a scheduled appointment for 11am, they did not even bother to look at the car until 2pm. They tried to claim they are behind and did nothing to help or notify me that they are hours behind. Awful servi More

by MDAY2211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Entire service department, Beca Ramirez Godoy
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May 02, 2024 -

Seguin Chevrolet responded

Dear MDAY2211, We sincerely apologize for the delay you experienced during your recent visit. Your time is valuable, and we regret any inconvenience caused by the extended wait. It's certainly not the level of service we aim to provide to our customers. We understand your frustration, and we would like to make things right. Please contact me directly at (830) 303-4381 ext. 2035 at your earliest convenience so we can discuss your experience further and work towards a resolution. Your feedback is important to us, and we are committed to ensuring that your next visit meets your expectations. Best regards, Gary Stehle Service Director

May 02, 2024 -

MDAY2211 responded

Your service is always a frustrating nightmare of a disappointment. If you are going to over book, only take care of the walk-ins, and have zero communication with the customer about delays, the company should automatically be giving rentals to be able to go home if the dealership has screwed up so horrifically that it take 3 hours to complete a 10 minute task. The service department ABSOLUTELY needs new management to hopefully end the nightmare that is the Seguin Chevrolet service department. Begging me to call you to try to make things right is very late and lazy. If you wanted to make it right, I would have been contacted already or compensated when I was at the store living the nightmare and asking for anyone to help.

May 01, 2024

When at dealership was treated very well and all employees always acknowledging customers as seen More

by Rosielama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Noor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Medrano
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May 02, 2024 -

Seguin Chevrolet responded

Hi Rosielama, We're delighted you had a positive experience! Come back soon for more outstanding service. Sincerely, Jeremy Sims, General Manager

May 01, 2024

Muy buena atención en seguin Chevrolet Pero me cobraron una entrada de dinero 💰 un poco alta 3000 según por el crédito veo raro eso More

by JORGEARMANDOBERMEJO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Hernandez, Jonathan Rosario
Report | Print
May 02, 2024 -

Seguin Chevrolet responded

Hi JORGEARMANDOBERMEJO, Your satisfaction is our priority. We’ve committed to providing excellent service. Sincerely, Jeremy Sims, General Manager

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