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Seguin Chevrolet

Seguin, TX

4.4
3,252 Reviews
Thank you for considering Seguin Chevrolet for your automotive needs. We strive to exceed our customers expectation with a genuine approach to customer service. Our experienced sales staff can help you find the perfect vehicle to fit your needs and provide competitive financing. Our Award-Winning Service department is here for you six days a week to make sure that your new car, truck or SUV is in perfect running condition. We are the ONLY franchise Chevy dealer in Seguin, Texas. As a small-town dealership, we have the opportunity to take our time with each and every customer to insure that we doing everything possible to make your purchase experience simple, efficient and enjoyable.
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509 West I H 10

Seguin, TX

78155

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Showing 3,252 reviews

March 02, 2024

Our salesman, Garrett Calvert, was wonderful. The wait time for the finance guy when we were paying Cash was ridiculous, but he was great when we finally got in there. All in all, we'll be back t More

by rlwalker
Recommend Dealer
Yes
Employees Worked With
Luis Hernandez, Luis Hernandez
Mar 04, 2024 -

Seguin Chevrolet responded

Hey rlwalker, Thanks for the awesome review! We're excited to hear that Garrett provided you with excellent service. We apologize for any inconvenience regarding the wait time, and we'll work on improving that for your next visit. Looking forward to seeing you again in the future! Best regards, Jeremy Sims General Manager

March 01, 2024

I have to always go check on my vehicle never comes and tells me Customer service needs to improve More

by elsnerdavid23
Recommend Dealer
Yes
Employees Worked With
Titan
Mar 04, 2024 -

Seguin Chevrolet responded

Hey elsnerdavid23, Thanks for sharing your feedback. We're sorry to hear about your experience. We'll work on improving our communication to ensure you're updated promptly. Your satisfaction is our priority, and we aim to provide 5 star service next time. Best regards, Jeremy Sims General Manager

March 01, 2024

Ivaris was AWESOME! But waiting for my turn for finance took hours....waaay too long Ivaris was AWESOME! But waiting for my turn for finance took hours....waaay too long More

by DARCIEHENKE
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ivaris - who was AWESOME! But waiting for my turn for finance took hours....waaay too long
Mar 01, 2024 -

Seguin Chevrolet responded

Dear DARCIEHENKE, Thank you for your review! We're delighted to hear that Ivaris provided you with awesome service. We apologize for the lengthy wait during the finance process and appreciate your feedback. We're committed to improving our efficiency and ensuring a smoother experience for you next time. Please feel free to reach out if there's anything else we can do to make your next visit a 5-star one. Best regards, Jeremy Sims General Manager

Mar 01, 2024 -

Seguin Chevrolet responded

Hi DARCIEHENKE, Thank you for your kind review. We are delighted to hear that Ivaris was excellent throughout your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

March 01, 2024

It a lot less stressful than I anticipated. The staff & especially Payton were friendly, polite and supportive. Peyton tried to be as informative as possible. As an introvert no experience like More

by ERICWM
Recommend Dealer
Yes
Employees Worked With
Peyton Macy, Peyton Macy
Jul 11, 2024 -

Seguin Chevrolet responded

Hi ERICWM, We're committed to your satisfaction! Visit us again soon for more great experiences. Sincerely, Jeremy Sims, General Manager

March 01, 2024

Extremely friendly No pressure Follow through Knowledgeable Friendly Sweet Honest Trustworthy Nice Helpful Accommodating Understanding More

by VALADEZ.SONJA
Recommend Dealer
Yes
Employees Worked With
Sam Hood
Mar 01, 2024 -

Seguin Chevrolet responded

Dear VALADEZ.SONJA, Thank you for the glowing review! We're thrilled to hear that you had such a positive experience with us. Our team strives to provide exceptional service while maintaining a friendly and accommodating environment. Your feedback is greatly appreciated, and we look forward to assisting you again in the future. Best regards, Jeremy Sims General Manager

Mar 01, 2024 -

Seguin Chevrolet responded

Hi VALADEZ.SONJA, Thank you for your 5-star review. We are delighted to hear you were satisfied with your visit. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

February 29, 2024

Very helpful and professional with great customer service I had canceled my appointment last week due to illness and the failing health of my longtime dog. When I rescheduled she was helpful and upon my arri More

by RENE.MARTINEZ
Recommend Dealer
Yes
Employees Worked With
Jeanette Salinas
Feb 29, 2024 -

Seguin Chevrolet responded

Dear RENE.MARTINEZ, Thank you for sharing your wonderful experience! We're glad to hear that our team provided you with helpful and professional service, along with genuine care for you and your pets well-being. Your satisfaction is our priority, and we appreciate your understanding during a difficult time. If there's anything else we can assist you with, please don't hesitate to reach out. Best regards, Jeremy Sims General Manager

February 29, 2024

Had the car 2 days and never looked at it Then said it was ready and was not completedhad to wait almost an hour to get taken care of More

by Lorriecorley95
Recommend Dealer
Yes
Employees Worked With
Yes but did have issues. Tyson and then Gary service manager
Mar 01, 2024 -

Seguin Chevrolet responded

Hi Lorriecorley95, Thank you for taking the time to leave your feedback. Your satisfaction is our top priority, and we always seek ways to improve our services. If you have any further inquiries, please feel free to give us a call at the dealership. We hope to have the opportunity to work with you again soon. Have a great day! Sincerely, Jeremy Sims, General Manager

Mar 01, 2024 -

Seguin Chevrolet responded

Hey Lorriecorley95, Thank you for sharing your experience with us. We apologize for the delay in servicing your vehicle and any inconvenience it caused. Your feedback is valuable, and we're committed to improving our processes to ensure a smoother experience for you next time. Please let us know how we can earn a 5-star rating from you in the future. We appreciate your patience and look forward to serving you better. Best regards, Jeremy Sims General Manager

February 29, 2024

Turned my wish into reality Best customer service, will recommend to anyone looking for a vehicle More

by JONATHANFLORES867
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peyton Macy
Feb 29, 2024 -

Seguin Chevrolet responded

Dear JONATHANFLORES867, Thank you for the outstanding review! We're thrilled to have helped turn your wish into reality and provide you with top-notch customer service. Your recommendation means the world to us, and we appreciate your support. If you ever need anything else, don't hesitate to reach out. Best regards, Jeremy Sims General Manager

February 29, 2024

Very well organized. Told them what I was looking for and they made suggestions. we made agreements and I drove out with two vehicles. More

by GiJack67
Recommend Dealer
Yes
Employees Worked With
Luis Hernandez, Luis Hernandez
Feb 29, 2024 -

Seguin Chevrolet responded

Dear GiJack67, Thank you for the stellar review! We're delighted to hear that you found our team to be organized and helpful in finding the vehicles you needed. It's wonderful to know that you drove out satisfied with your experience. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Best regards, Jeremy Sims General Manager

Feb 29, 2024 -

Seguin Chevrolet responded

Hi GiJack67, Thank you for your 5-star review. We are delighted to hear our team was excellent during your visit. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

February 29, 2024

Easy to work with. One of the smoothest vehicle purchases I have had. Great deal More

by CHARLIE76
Recommend Dealer
Yes
Employees Worked With
Syble Kline
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Syble Kline
Feb 29, 2024 -

Seguin Chevrolet responded

Dear CHARLIE76, Thank you for sharing your experience! We're pleased to hear that your vehicle purchase went smoothly. We're always striving to improve, so if there's anything specific you think we could do to earn a 5-star rating next time, please let us know. Your feedback is invaluable to us. Best regards, Jeremy Sims General Manager

Feb 29, 2024 -

Seguin Chevrolet responded

Hi CHARLIE76, We appreciate your kind review. We are glad to hear you had an excellent experience with us. We hope to see you soon. Take care. Sincerely, Jeremy Sims, General Manager

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