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Seguin Chevrolet

Seguin, TX

Overview
Employees
Reviews
Vehicles
4.4
3,227 Reviews
Thank you for considering Seguin Chevrolet for your automotive needs. We strive to exceed our customers expectation with a genuine approach to customer service. Our experienced sales staff can help you find the perfect vehicle to fit your needs and provide competitive financing. Our Award-Winning Service department is here for you six days a week to make sure that your new car, truck or SUV is in perfect running condition. We are the ONLY franchise Chevy dealer in Seguin, Texas. As a small-town dealership, we have the opportunity to take our time with each and every customer to insure that we doing everything possible to make your purchase experience simple, efficient and enjoyable.
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509 West I H 10

Seguin, TX

78155

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Showing 3,227 reviews

February 01, 2024

A good time, Morning is best for me Great job ? ? Thanks again Yep ?? More

by RCRAMOS605
Recommend Dealer
Yes
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Feb 01, 2024 -

Seguin Chevrolet responded

Hello RCRAMOS605, Thank you for sharing your positive 5-star review! We're delighted to hear that you had a good experience during your service visit, especially in the morning. Your feedback is appreciated, and we're here to assist you whenever you need. Thanks again for choosing us, and we look forward to serving you again. Best regards, Jeremy Sims General Manager

February 01, 2024

Awesome Sam Hood was very helpful and she made our experience so easy Very satisfied More

by SONIABE1971
Recommend Dealer
Yes
Employees Worked With
Sam Hood
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Feb 01, 2024 -

Seguin Chevrolet responded

Hello SONIABE1971, Thank you for sharing your fantastic 5-star review! We're always happy to hear that Sam Hood provided an awesome and helpful experience, making your vehicle purchase easy. Your satisfaction is our priority, and we appreciate your kind words. Thank you for choosing Seguin Chevrolet, and we look forward to being of assistance to you at any time. Best regards, Jeremy Sims General Manager

January 31, 2024

I have had nothing but the best of experiences at seguin chevy over the last few years. More

by Ucmailman
Recommend Dealer
Yes
Employees Worked With
Amber/Laura
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Jan 31, 2024 -

Ucmailman responded

I have had nothing but the best of experiences at seguin  chevy over the last few years

Feb 01, 2024 -

Seguin Chevrolet responded

Hi Ucmailman, Thank you for your 5-star review. We are glad to hear our team made your car-buying experience excellent with us. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

January 31, 2024

Friendly and dedicated but some things took too long. Words words words words words words More

by BONNYRABBT99
Recommend Dealer
Yes
Employees Worked With
Ivan Perez, Ivan Perez
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Feb 01, 2024 -

Seguin Chevrolet responded

Hi BONNYRABBT99, We appreciate your kind review. We are delighted to hear you were satisfied with your car-buying experience. We hope to see you soon. Take care. Sincerely, Jeremy Sims, General Manager

January 30, 2024

Scheduled my vehicle for service three weeks out Dropped it off. Had no response or calls for 4 days despite calling in each day. Finally came and picked up my vehicle which took 30 min to find. Never even More

by DRALBURNS
Recommend Dealer
No
Employees Worked With
A couple people
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Jan 31, 2024 -

Seguin Chevrolet responded

Hello DRALBURNS, I appreciate you taking the time to share your recent service experience, and I sincerely apologize for the inconvenience and frustration you encountered. Your feedback is crucial in helping us identify areas for improvement. I'm sorry to hear about the lack of communication, the delay in retrieving your vehicle, and the oversight in addressing your concerns. This is not the level of service we aim to provide, and I understand the importance of timely communication and efficient service. I would like to investigate this matter further and address your concerns directly. Please contact me at (830) 303-4381 extension 2035 so we can discuss the details and work towards a resolution. Thank you for bringing this to our attention, and I'm committed to addressing your concerns to ensure a more positive experience in the future. Sincerely, Gary Stehle Service Director

January 28, 2024

Everyone was very kind and helpful. Everything was explained very well. The process was quick and easy More

by Fullerstephanie190
Recommend Dealer
Yes
Employees Worked With
Nathaniel Rosalez
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Jan 29, 2024 -

Seguin Chevrolet responded

Hello Fullerstephanie190, Thank you for sharing your excellent 5-star review! We're thrilled to hear that Nathaniel and our team provided a kind and helpful experience. It's fantastic to know that everything was explained well, and the process was quick and easy for you. If there's anything more we can do for you, please feel free to reach out. We appreciate your business and look forward to serving you again. All the best, Jeremy Sims General Manager

Jan 29, 2024 -

Seguin Chevrolet responded

Hi Fullerstephanie190, We appreciate your 5-star review. We are delighted to hear you were satisfied with your buying process. We hope to see you soon. Take care. Best regards, Jeremy Sims General Manager

January 28, 2024

He was very knowledgeable and assisted me in finding the best car for me. I would recommend him to any of my friends who are trying to buy a new car, he was very helpful. More

by ACOSTA.DANIELLE36
Recommend Dealer
Yes
Employees Worked With
Marcus
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Jan 29, 2024 -

Seguin Chevrolet responded

Hello ACOSTA.DANIELLE36, Thank you for sharing your fantastic 5-star review! We're delighted to hear that Marcus provided knowledgeable assistance in finding the best car for you. Your recommendation and kind words are greatly appreciated. Enjoy your adventures in your Jeep! Thank you for choosing us, and we look forward to serving you again and your friends in the future. Best regards, Jeremy Sims General Manager

January 28, 2024

No pressure selling ! ! Syble and Shawn were professional and proficient in their approach in making this deal happen More

by DOUGBARTLING
Recommend Dealer
Yes
Employees Worked With
Syble Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Syble Kline
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Jan 29, 2024 -

Seguin Chevrolet responded

Hey DOUGBARTLING, Thank you for taking the time to leave a wonderful 5-star review! We're thrilled to hear that Syble and Shawn provided a no-pressure selling experience and were professional and proficient in making your deal happen. Your positive feedback is much appreciated. We value your business and look forward to serving you again in the future. Best regards, Jeremy Sims General Manager

January 27, 2024

The wait was long even though I had an appointment. I didn't get a copy of receipt . Trash was left behind in vehicle. More

by GMURILLO503
Recommend Dealer
Yes
Employees Worked With
Laura
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Jan 29, 2024 -

Seguin Chevrolet responded

Hello GMURILLO503, Thank you for taking the time to provide feedback on your recent service experience, and I appreciate your honest review. I apologize for the extended wait, the oversight with providing a copy of the receipt, and the inconvenience of finding trash left behind in your vehicle. Your feedback is valuable in helping us improve our service. To ensure a smoother experience next time & on how we can provide a 5-star experience next time, please feel free to contact me directly at (830) 303-4381 extension 2035. Thank you for bringing this to our attention, and we look forward to serving you better in the future. Best regards, Gary Stehle Service Director

Jan 29, 2024 -

Seguin Chevrolet responded

Hi GMURILLO503, Thank you for taking the time to leave your feedback. Your satisfaction is our top priority, and we always seek ways to improve our services. If you have any further inquiries, please feel free to give us a call at the dealership. We hope to have the opportunity to work with you again soon. Have a great day! Best regards, Jeremy Sims General Manager

January 27, 2024

Friendly, professional Jose was great. Very helpful and knowledgeable. He went out of his way to make me comfortable More

by CAPTMCOOK
Recommend Dealer
Yes
Employees Worked With
Jose Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Ramirez
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Jan 29, 2024 -

Seguin Chevrolet responded

Hello CAPTMCOOK, Thank you for taking the time to leave such a positive 5-star review! Makes us happy to hear that Jose provided friendly and professional service, going out of his way to make you comfortable. Your satisfaction is our priority, and we appreciate your kind words. If you ever need further assistance, feel free to reach out. We appreciate your business and more than happy to serve you again. Best regards, Jeremy Sims General Manager

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