Seguin Chevrolet

Excellent experience with all staff from service to sales Went above and beyond to assist on costumer and that's important for us Went above and beyond to assist on costumer and that's important for us More

I worked with Jose Ramirez and he's one of the nicest people I've met. He made buying a new vehicle a pleasant experience. Also Mike Littlefield was helpful with financing despite my bad credit and is he people I've met. He made buying a new vehicle a pleasant experience. Also Mike Littlefield was helpful with financing despite my bad credit and is helping me understand that if I make all my payments on time then I can get a better rate by the end of the year. I absolutely love my car More

I waited over 2 hours and the I had to tell someone that the tech brought up the bag. It was just sitting there and no one bothered to check it. the tech brought up the bag. It was just sitting there and no one bothered to check it. More

Brought truck to see why recall was expired. Three days later , calling on a daily basis to ask when truck would be ready. I was told to come pick it up because they were waiting on part for sec Three days later , calling on a daily basis to ask when truck would be ready. I was told to come pick it up because they were waiting on part for second recall. I now have to reschedule to do this all over again ????? More

Great customer service the individual that assist me with my oil change was awesome she really needs to be apprenticed and recognized for her excellent customer service. This is the first time I have great c my oil change was awesome she really needs to be apprenticed and recognized for her excellent customer service. This is the first time I have great customer service at Seguin Chevrolet usually some of the workers do not give me the best service More

Found a service date agreeable with my busy schedule. Kept me informed of service being done. Kept me informed of service being done. More

I had an appointment but the place looked very busy, I thought it would be a long wait ? It was a great experience, I was in and out in an hour ??The Lady Service Writer was Awesome very very friendly. A thought it would be a long wait ? It was a great experience, I was in and out in an hour ??The Lady Service Writer was Awesome very very friendly. A Great Experience for my first visit to your Dealer ?? More

Poor communication. Poor timing. Laura did not communicate my payment options. Laura did not contact me. Poor timing. Laura did not communicate my payment options. Laura did not contact me. More

I had a 1:30 pm appointment, I arrived at the dealership at 1:15 pm, and didn't done until 3:30. My truck wasn't taken back until 2:30. I asked why do we make appointments, and was rudely told it's an appoi at 1:15 pm, and didn't done until 3:30. My truck wasn't taken back until 2:30. I asked why do we make appointments, and was rudely told it's an appointment to meet with customer service, not the oil change time. I said that was unacceptable. More

It was chaotic because the service got behind due to other issues. So my oil change which is usually an hour took 2 1/2 hours. Was not happy because nobody kept us informed. other issues. So my oil change which is usually an hour took 2 1/2 hours. Was not happy because nobody kept us informed. More