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Seguin Chevrolet

Seguin, TX

Overview
Employees
Reviews
Vehicles
4.4
3,299 Reviews
Thank you for considering Seguin Chevrolet for your automotive needs. We strive to exceed our customers expectation with a genuine approach to customer service. Our experienced sales staff can help you find the perfect vehicle to fit your needs and provide competitive financing. Our Award-Winning Service department is here for you six days a week to make sure that your new car, truck or SUV is in perfect running condition. We are the ONLY franchise Chevy dealer in Seguin, Texas. As a small-town dealership, we have the opportunity to take our time with each and every customer to insure that we doing everything possible to make your purchase experience simple, efficient and enjoyable.
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509 West I H 10

Seguin, TX

78155

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Showing 3,299 reviews

January 23, 2024

Was best experience I have ever had at a dealership, they worked hard to get me in my vehicle More

by PLBALLINGER7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ro , AJ Medrano, Belia Rodriguez
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Jan 23, 2024 -

Seguin Chevrolet responded

Hi PLBALLINGER7, Thank you for your 5-star review. We are delighted to hear you were satisfied with your experience. We hope to see you soon. Take care. Sincerely, Jeremy Sims, General Manager

Jan 23, 2024 -

Seguin Chevrolet responded

Hello PLBALLINGER7, Thank you so much for sharing your wonderful 5-star experience! We're thrilled to hear that your visit to our dealership was the best you've ever had. Our team, including AJ, Belia, and Ro, is dedicated to providing exceptional service, and we're delighted to know that their efforts made a positive impact on your experience. Getting you into your vehicle seamlessly is always our goal, and we appreciate your recognition of our hard work. We value your trust and look forward to serving you again in the future. Safe travels in your new vehicle! Best regards, Jeremy Sims, General Manager

January 21, 2024

Very friendly and took my car in right away. Thank you very much for taking my car in . More

by Rose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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Jan 22, 2024 -

Seguin Chevrolet responded

Hello Rose, Thank you for sharing your 5-star experience! We're delighted to hear that you found our team, especially Kevin, to be very friendly and prompt in taking care of your car. Providing excellent service is our priority, and it's rewarding to know that we met your expectations. Safe travels, and thank you for choosing us! Best regards, Jeremy Sims, General Manager

January 20, 2024

Always clean, people are friendly & a little less in money than New Braunfels .Good service as always More

by twinkie6403
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
R.Martinez
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Jan 22, 2024 -

Seguin Chevrolet responded

Hello twinkie6403, Thank you for taking the time to share your feedback and for giving us a review! We're thrilled to hear that you find our dealership clean, our staff friendly, and our service good. We always strive for excellence, and we'd love to know how we can turn your 4-star experience into a 5-star one in the future. If there are specific areas where you think we can improve or any additional services you'd like to see, please feel free to share your thoughts. Your input is valuable to us, and we appreciate your continued support. We look forward to serving you again and exceeding your expectations. Best regards, Jeremy Sims, General Manager

January 19, 2024

Everything was great! We liked how the salesman promised something and he followed through! We highly recommend the place! More

by LIZETH.ORTIGOZA97
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Denzel Shular
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Jan 22, 2024 -

Seguin Chevrolet responded

Hi LIZETH.ORTIGOZA97, Thank you so much for taking the time to share your positive experience! We're thrilled to hear that everything went well and that Denzel lived up to his promises. Our team works hard to ensure customer satisfaction, and it's always rewarding to receive such positive feedback. Enjoy your pre-owned vehicle! If you have any friends or family looking for a great experience, we'd be honored to assist them too. Thanks again for choosing us, and we look forward to serving you in the future. Best regards, Jeremy Sims, General Manager

January 19, 2024

Great service! !! I will forever go back! Dot dot dot dot dot dot dot dot More

by MISSJACKSON2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
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January 19, 2024

Nos atendieron muy bien y respondieron nuestras dudas con facilidad todo el personal es muy amable More

by Jose Martínez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Debbie , Flor Meza
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Jan 22, 2024 -

Seguin Chevrolet responded

Sr. Martinez, muchas gracias por dar nos 5 esterllas. Es nuestro placer atender todas sus dudas y de confiar en nosotros.

Jan 22, 2024 -

Seguin Chevrolet responded

Hi Jose Martinez, Gracias por tu reseña de 5 estrellas. Estamos encantados de saber que nuestro equipo fue excelente con su experiencia. Esperamos verte pronto. Qué tengas un lindo día. Sincerely, Jeremy Sims, General Manager

January 17, 2024

Kind desk people. Always have to remind them my account is free oil change for life. Always short staff in mechanics. More

by EL_TEXANO81
Recommend Dealer
Yes
Employees Worked With
AJ Medrano
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Jan 17, 2024 -

Seguin Chevrolet responded

Dear EL_TEXANO81, Thank you for taking the time to share your feedback. We appreciate your kind words about our desk staff and your recognition of their friendliness. We apologize for any inconvenience regarding the reminders about your free oil change for life benefit and the occasional shortage of mechanics. Your input is valuable to us, and we're actively working on improving our processes to ensure a smoother experience for our customers. We appreciate your understanding and patience. If you can, please reach out to us (830) 303-4381 at our service department, so we can get in contact with you in regards to the issues you brought up and make sure things go much more smoothly during your next service visit. We look forward to continuing to serve you and appreciate your continued trust in our dealership. Sincerely, Jeremy Sims, Genera Manager

January 17, 2024

Vehicle went in as scheduled and completed in a timely manner Work performed as requested More

by George L
Recommend Dealer
Yes
Employees Worked With
Tyson
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Jan 17, 2024 -

Seguin Chevrolet responded

George L, Thank you for your positive review! We're pleased to hear your vehicle service at Seguin Chevrolet met your 5 star expectations. Our team values your satisfaction, and we look forward to serving you again! Sincerely, Jeremy Sims, General Manager

January 17, 2024

Paperwork said fluids were topped off but they were not. It would have been nice to fulfill that request. More

by JACKSONDARIEN34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
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Jan 17, 2024 -

Seguin Chevrolet responded

Dear JACKSONDARIEN34, We appreciate your feedback and apologize for any inconvenience you experienced. We take your concerns seriously, and our team is investigating the oversight regarding the fluid top-off. This falls short of our service standards. Please reach out to us directly (830) 303-4381 so we can address your concerns. Sincerely, Jeremy Sims, General Manager

January 16, 2024

Awesome No no no no no no no no no no no no no no More

by JUDWILLETTATX
Recommend Dealer
Yes
Employees Worked With
Sam Hood
Report | Print
Jan 16, 2024 -

Seguin Chevrolet responded

JUDWILLETTATX, We really appreciate your business and the 5 star review. We hope in the future our service continues meeting your 5 star standards! Sincerely, Jeremy Sims, General Manager

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