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Seguin Chevrolet

Seguin, TX

4.4
3,168 Reviews
Thank you for considering Seguin Chevrolet for your automotive needs. We strive to exceed our customers expectation with a genuine approach to customer service. Our experienced sales staff can help you find the perfect vehicle to fit your needs and provide competitive financing. Our Award-Winning Service department is here for you six days a week to make sure that your new car, truck or SUV is in perfect running condition. We are the ONLY franchise Chevy dealer in Seguin, Texas. As a small-town dealership, we have the opportunity to take our time with each and every customer to insure that we doing everything possible to make your purchase experience simple, efficient and enjoyable.
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509 West I H 10

Seguin, TX

78155

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Showing 3,168 reviews

November 09, 2023

Jakob and Aj were so courteous, understanding, and patient. Would definitely go back for another car & recommend this place 🤟🏼 More

by Eddie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AJ Medrano, Jakob Jaramillo
Nov 10, 2023 -

Seguin Chevrolet responded

Hi Eddie, Thank you for your 5-star review. We are delighted to hear Jakob and AJ were helpful during your buying experience. We hope to see you soon. Take care. Sincerely, Jeremy Sims, General Manager

November 09, 2023

I was directed to the right department and was able to speak to service advisor. Tyson was very helpful. He did all the legwork for me by calling the people with the warranty on my tires and rims. Again T More

by BCAVAZOS1426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Nov 10, 2023 -

Seguin Chevrolet responded

Hi BCAVAZOS1426, Thank you for your 5-star review. We are glad to hear Tyson was excellent throughout your service visit. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

November 09, 2023

Excellent service, the wait was pleasant. The atmosphere helps to keep you calm and wait for them to finish your service More

by ONE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramiro Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2023 -

Seguin Chevrolet responded

Hi ONE0, We appreciate your kind and thoughtful review. We are delighted to hear our team was excellent during your service visit. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

November 08, 2023

Advantageous and abusive with clients. Garrett, the young salesman, told me that I had a 90-day warranty on my purchase, but when I took my vehicle back to Seguin Chevrolet for an inspecti More

by EDADORME81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Monica Moreno-Davila
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2023 -

Seguin Chevrolet responded

Hi EDAMORME81, We apologize for any inconvenience we may have caused. As per our warranty policy, the used vehicles we sell are covered for engine, transmission, and air conditioning for 3 months or 3,000 miles. We would be happy to assist you with your concerns regarding heating and air conditioning and ensure that everything is working properly. Please reach Gary Stehle at 830-303-4381 ext. 2035 or email at gstehle@seguinchevrolet.com. Sincerely, Jeremy Sims, General Manager

November 08, 2023

Service was good everyone was helpful and cheerful the dealership it’s self was nice an clean More

by G.ELISA52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlene , Anthony Hernandez
Nov 09, 2023 -

Seguin Chevrolet responded

Hi G.ELISA52, Thank you for your kind review. We are glad to hear our service team took excellent care of your visit. We hope to see you soon. Take care. Sincerely, Jeremy Sims, General Manager

November 08, 2023

They did not fix my issue. And did not give any solutions. They seem not to care. More

by MRFERGIE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember
Nov 10, 2023 -

Seguin Chevrolet responded

Dear Customer, We apologize for the inconvenience caused by the issue not being resolved. Please feel free to contact us at your convenience, and I would be happy to see if we can assist you with your vehicle and provide a solution. You can reach Gary Stehle at 830-303-4381 ext. 2035 or email me at gstehle@seguinchevrolet.com. I am looking forward to hearing from you and resolving any concerns you may have. Thank you for your patience and understanding. Sincerely, Jeremy Sims, General Manager

November 08, 2023

Scheduled oil change on line and appointment was as scheduled . Timely and courteous service with no issues. More

by JAMESDOEGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department only and was to the point and courteous.
Nov 09, 2023 -

Seguin Chevrolet responded

Hi JAMESDOEGE, Thank you for your feedback. We are thrilled to hear that you had a great experience with our team during your vehicle's service. It is always our top priority to provide excellent service to our valued customers like you. We look forward to seeing you again at your next service appointment. Have a wonderful day! Sincerely, Jeremy Sims, General Manager

November 06, 2023

They are slow, ineffective, bad at communication, expensive and will willing waste your time. They have no issue looking like they are idiots because they don't care. More

by KEVIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dennis
Nov 10, 2023 -

Seguin Chevrolet responded

Hi Kevin, We're sorry to hear about the inconvenience and lack of communication you experienced during your visit to our service department. Please accept our sincere apologies. If you could kindly get in touch with Gary Stehle at 830-303-4381 ext. 2035 or via email at gstehle@seguinchevrolet.com, he would like to know more about your visit and if there is anything he can do to help. He is looking forward to hearing from you. Sincerely, Jeremy Sims, General Manager

November 06, 2023

Not the best in this Area, important is only “sale” that’s it. Never again More

by FLORIAN.ECKERT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Yamel is great
Nov 15, 2023 -

Seguin Chevrolet responded

Hi FLORIAN.ECKERT, We are deeply sorry for any inconvenience we may have caused you. Please know that your satisfaction is our top priority, and we truly appreciate you taking the time to reach out to us. Thank you for your patience and understanding, and we hope to have the pleasure of serving you again in the future. Sincerely, Jeremy Sims, General Manager

November 06, 2023

Very honest, patient and professional. Definitely recommend them to anyone after the other experiences I had with other dealerships. More

by Patogborn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaime Gallegos
Nov 07, 2023 -

Seguin Chevrolet responded

Hi Patogborn, We appreciate your 5-star review. We are delighted to hear our team was excellent with your car-buying experience. We hope to see you soon. Take care. Sincerely, Jeremy Sims, General Manager

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