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Seguin Chevrolet

Seguin, TX

Overview
Employees
Reviews
Vehicles
4.4
3,168 Reviews
Thank you for considering Seguin Chevrolet for your automotive needs. We strive to exceed our customers expectation with a genuine approach to customer service. Our experienced sales staff can help you find the perfect vehicle to fit your needs and provide competitive financing. Our Award-Winning Service department is here for you six days a week to make sure that your new car, truck or SUV is in perfect running condition. We are the ONLY franchise Chevy dealer in Seguin, Texas. As a small-town dealership, we have the opportunity to take our time with each and every customer to insure that we doing everything possible to make your purchase experience simple, efficient and enjoyable.
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509 West I H 10

Seguin, TX

78155

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Showing 3,168 reviews

November 06, 2023

They all did a great job and we were happy with the deal we got More

by MDEBERRY1963
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Hernandez, Michael Littlefield
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Nov 07, 2023 -

Seguin Chevrolet responded

Hi MDEBERRY1963, Thank you for your 5-star review. We are glad to hear you were satisfied with your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

November 06, 2023

Seguin Chevrolet was amazing and extremely friendly! Ro was very knowledgeable and sweet! I would definitely shop there again! More

by SUSIER_04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Wiatrek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ro Reyes
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Nov 07, 2023 -

Seguin Chevrolet responded

Hi SUSIER_04, We appreciate your thoughtful review. We are delighted to hear Ro was knowledgable during your visit. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

November 05, 2023

This dealership is fantastic. Outstanding service every step along the way. No pressure, friendly and fair. Can’t ask for more. More

by nwilliams.slp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Hood 5 stars plus!, Luis Hernandez
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Nov 06, 2023 -

Seguin Chevrolet responded

nwilliams.slp, We greatly appreciate your glowing review! Providing outstanding service with a friendly and fair approach is our goal, and we're delighted to hear that you had a fantastic experience with us. Your satisfaction is of utmost importance, and we're here to assist you with any further needs or questions. Thank you for choosing us, and we look forward to serving you again whenever the opportunity arises. Sincerely, Jeremy Sims, General Manager

November 05, 2023

Do not care after sell of deal. Really bad service that just does not care More

by sergio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anahi
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Nov 10, 2023 -

Seguin Chevrolet responded

Dear sergio, I would like to apologize for the service that you have received. It is not up to our usual standards and we are taking steps to ensure that it does not happen again. Please do not hesitate to contact Gary Stehle, at 830-303-4381 ext. 2035 or email him at gstehle@seguinchevrolet.com so that he can assist you with the repairs that are needing to be done. We are committed to making things right and ensuring that you are completely satisfied with our service. Thank you for your understanding, and we look forward to hearing from you. Sincerely, Jeremy Sims, General Manager

November 04, 2023

It all went well service was 2 hours but prefer they take time and do a good job. My car was blocked in for me to pull out but over all went well. More

by CARRION.GINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2023 -

Seguin Chevrolet responded

CARRION.GINA, We appreciate your feedback and are glad to hear that your service experience went well, with an emphasis on thoroughness and quality. We understand that a longer service time can be preferred if it ensures a job well done. If you have any more suggestions or need further assistance, please don't hesitate to reach out. Your input is valuable, and we look forward to serving you even better next time. Sincerely, Jeremy Sims, General Manager

November 04, 2023

They were very informative very nice the salesman very good called three times after I bought my truck nothing but compliments More

by NEXTDOORCATERING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose ramirez, Erika DeLaGarza, Luis Hernandez
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Nov 06, 2023 -

Seguin Chevrolet responded

NEXTDOORCATERING, Thank you for your glowing 5-star review! We're delighted to hear that our team was informative, nice, and that your salesman provided exceptional service. The fact that you received follow-up calls with compliments speaks volumes about our commitment to customer satisfaction. If you ever have more questions or need further assistance, please don't hesitate to reach out. We appreciate your support and look forward to serving you again whenever you need us. Sincerely, Jeremy Sims, General Manager

November 04, 2023

Completed the service requested fully and did so in a timely manner. Very courteous communication with service writer and shuttle drivers. Two thumbs up! More

by FUNKYMONKEYTEXAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Sims
5.0
This rating includes all reviews, with more weight given to recent reviews.
Syble Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Mitchell
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Nov 06, 2023 -

Seguin Chevrolet responded

FUNKYMONKEYTEXAS, Thank you for your wonderful review! We're pleased to hear that we were able to complete your service request efficiently and with courteous communication throughout the process. Your satisfaction is our priority, and we greatly appreciate your two thumbs up. If you ever have more service needs or questions in the future, please don't hesitate to reach out. We look forward to serving you again whenever you need us. Sincerely, Jeremy Sims, General Manager

November 03, 2023

The dealer does not honor their word. States one thing does another. Needs to stand on what they promise. More

by GTRACY72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Garrett , Michael Littlefield
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Nov 03, 2023 -

Seguin Chevrolet responded

Hi GTRACY72, Thank you for taking the time to leave your feedback. Your satisfaction is our top priority, and we are always looking for ways to improve our services. If you have any further inquiries, please feel free to give us a call at the dealership. We hope to have the opportunity to work with you again soon. Have a great day! Sincerely, Jeremy Sims, General Manager

November 03, 2023

We dealt with Samantha Hood and she was wonderful. She knew the product and was extremely helpful. Everyone was very pleasayand professional. More

by msittig
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Hernandez, Michael Littlefield
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Nov 06, 2023 -

Seguin Chevrolet responded

msittig, Thank you for your 5-star review and for highlighting Samantha Hood's wonderful assistance. We're pleased to hear that she provided you with helpful and knowledgeable service. Maintaining a pleasant and professional environment is a priority for us, and your positive feedback is greatly appreciated. If you ever have more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future! Sincerely, Jeremy Sims, General Manager

November 03, 2023

The screen was fixed but the speaker phone was not. It still doesn’t receive the calls this morning the screen was not showing evetything More

by JOYCE11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis rittiman
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