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Seguin Chevrolet

Seguin, TX

Overview
Employees
Reviews
Vehicles
4.4
3,168 Reviews
Thank you for considering Seguin Chevrolet for your automotive needs. We strive to exceed our customers expectation with a genuine approach to customer service. Our experienced sales staff can help you find the perfect vehicle to fit your needs and provide competitive financing. Our Award-Winning Service department is here for you six days a week to make sure that your new car, truck or SUV is in perfect running condition. We are the ONLY franchise Chevy dealer in Seguin, Texas. As a small-town dealership, we have the opportunity to take our time with each and every customer to insure that we doing everything possible to make your purchase experience simple, efficient and enjoyable.
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509 West I H 10

Seguin, TX

78155

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Showing 3,168 reviews

November 03, 2023

Had a great and smooth experience with Seguin Chevrolet. I had Dre and the newest member of the Seguin family Cassi help with all the details regarding my purchase. This was my first time buying from this l More

by LIDDOMHERNANDEZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dre Lavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2023 -

Seguin Chevrolet responded

LIDDOMHERNANDEZ, We're delighted to hear about your great and smooth experience at Seguin Chevrolet with the assistance of Dre and Cassi. Welcoming new members like Cassi to the Seguin family is part of what makes our dealership special, and we appreciate your support. Your satisfaction is our priority, and we're thrilled that you plan to choose us again in the future. If you have any more questions or need further assistance down the road, please don't hesitate to reach out. Thank you for your kind words, and we look forward to serving you again soon! Sincerely, Jeremy Sims, General Manager

November 03, 2023

I love Seguin Chevrolet they welcome you and treat you like family and help you the best they can I highly recommend Seguin Chevrolet to my friends and family this is the place to get your next vehicle pr More

by CANGELES75
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Syble Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Faglie
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Nov 06, 2023 -

Seguin Chevrolet responded

CANGLELES75, We're truly grateful for your glowing recommendation and kind words about Seguin Chevrolet. Treating our customers like family and providing the best assistance possible is at the core of our values, and we're thrilled to hear that you had such a positive experience with us. If your friends and family follow your lead and choose us for their next vehicle, we'll be honored to assist them as well. Thank you for choosing Seguin Chevrolet, and we look forward to serving you and your loved ones again in the future! Sincerely, Jeremy Sims, General Manager

November 02, 2023

Professional and time efficient service. Everyone was very welcoming. It was a very enjoyable experience. More

by ECRYSTAL20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Sims
5.0
This rating includes all reviews, with more weight given to recent reviews.
Syble Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 03, 2023 -

Seguin Chevrolet responded

Hi ECRYSTAL20, Thank you for your 5-star review. We are glad to hear you were satisfied with your experience with us. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

November 02, 2023

Aok on time l like making the appointment so it is in out and it was free Josefina L Vigil More

by Jvigil001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Syble Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 03, 2023 -

Seguin Chevrolet responded

Hi Jvigil001, Thank you for your kind review. We are glad to hear our team took excellent care of you during your stay. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

November 02, 2023

Slow, no communication, lack customer service, no structure. They had my car for over a week. Just to change one part. They never provided me with updates, they lost my paperwork, and just seemed to More

by oktsorev82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary and Jason in Service
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Nov 10, 2023 -

Seguin Chevrolet responded

Hi oktsorev82, We're sorry to hear about the inconvenience and lack of communication you experienced during your visit to our service department. Please accept our sincere apologies. If you could kindly get in touch with Gary Stehle at 830-303-4381 ext. 2035 or via email at gstehle@seguinchevrolet.com, he would like to know more about your visit and if there is anything he can do to help. He is looking forward to hearing from you. Sincerely, Jeremy Sims, General Manager

November 02, 2023

Very friendly and helpful. Oil change was done in a timely manner thank you alot More

by RICK.20062001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davion Wright
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Nov 03, 2023 -

Seguin Chevrolet responded

Hi RICK.20062001, We appreciate your 5-star review. We are glad to hear our team was excellent during your vehicle's service. We hope to see you soon. Take care. Sincerely, Jeremy Sims, General Manager

November 02, 2023

I had a part that went out while the warranty was still active. Y’all had replaced this part 10 months ago and it was in your records. However this wasn’t caught by y’all nor was it passed along after I po More

by MSTEWARD2315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Favors
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Nov 10, 2023 -

Seguin Chevrolet responded

Dear MSTEWARD2315, We would like to apologize for any inconvenience caused during your recent visit. We understand that the lack of communication may have caused frustration and we are actively working on improving our communication between the advisors and customers. If you wouldn't mind, please feel free to contact Gart Stehle a call at 830-303-4381 ext. 2035 or send me an email at gstehle@seguinchevrolet.com. I am looking forward to hearing from you. Sincerely, Jeremy Sims, General Manager

November 01, 2023

I trust Seguin Chevrolet to provide complete, thorough and reliable service on my vehicle for a fair price and within a reasonable amount of time. Having purchased my vehicle one year ago from them, it h More

by SHARMAGNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Hernandez, Luis Hernandez, Jennifer Cuellar
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Nov 02, 2023 -

Seguin Chevrolet responded

Hi SHARMAGNE, Thank you for your 5-star review. We are glad to hear our team was excellent throughout your buying experience. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

October 31, 2023

The dealership had exceptional service, knowledgeable staff, and made the car-buying experience seamless and enjoyable. More

by MARISA1525
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Denzel Shular, Elihu Amaro
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Nov 01, 2023 -

Seguin Chevrolet responded

Hi MARISA1525, We appreciate your 5-star review. We are glad to hear you were satisfied with your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

October 31, 2023

I was helped by Jonathan not Anthony. Jonathan Mojica was great and worked with me to get me in a new car. Thank you More

by RICHARDPATTON32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Hernandez, Luis Hernandez, Jonathan Rosario
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Nov 01, 2023 -

Seguin Chevrolet responded

Hi RICHARDPATTON32, Thank you for your 5-star review. We are delighted to hear Jonathan was excellent at getting you into a new car. We hope to see you soon. Take care. Sincerely, Jeremy Sims, General Manager

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