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Seguin Chevrolet

Seguin, TX

4.4
3,253 Reviews
Thank you for considering Seguin Chevrolet for your automotive needs. We strive to exceed our customers expectation with a genuine approach to customer service. Our experienced sales staff can help you find the perfect vehicle to fit your needs and provide competitive financing. Our Award-Winning Service department is here for you six days a week to make sure that your new car, truck or SUV is in perfect running condition. We are the ONLY franchise Chevy dealer in Seguin, Texas. As a small-town dealership, we have the opportunity to take our time with each and every customer to insure that we doing everything possible to make your purchase experience simple, efficient and enjoyable.
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509 West I H 10

Seguin, TX

78155

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Showing 3,252 reviews

October 18, 2023

I chose Seguin Chevy for an oil change/tire rotation because noticed an advertised on their website. After service was completed my was handed a bill for $50 over the advertised price. I looked back at More

by rubenp25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept not listed
Oct 23, 2023 -

Seguin Chevrolet responded

Hi rubenp25, We would like to sincerely apologize for any inconvenience caused due to the lack of price transparency during your recent visit. We strive to provide our customers with the best possible service and experience and we regret that we fell short of your expectations. To make things right, we would like to offer you the next couple of oil changes and tire rotations at a discounted price. Please feel free to contact us at your earliest convenience so we can schedule your appointments. You can reach us at 830-303-4381 or email us at gstehle@seguinchevrolet.com. We are looking forward to hearing from you and hope to have the opportunity to serve you better in the future. Sincerely, Jeremy Sims, General Manager

October 18, 2023

Jakob was great overall with some of the best customer service I have ever received. Seguin Chevrolet is top tier and I will definitely recommend this dealership to anyone. They really helped me get int More

by Gabriel Cerna
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Hernandez, Jakob Jaramillo
Oct 19, 2023 -

Seguin Chevrolet responded

Hi Gabriel Cerna, Thank you for your 5-star review. We are delighted to hear Jakob was excellent throughout your buying experience. We hope to see you soon. Take care. Sincerely, Jeremy Sims, General Manager

October 18, 2023

Una experiencia fantástica con el servicio del señor Jaime quede encantado con el personal de Seguin Chevrolet More

by JESUS17ABEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaime Gallegos
Oct 19, 2023 -

Seguin Chevrolet responded

Hi JESUS17ABEL, Apreciamos su revisión de 5 estrellas. Estamos encantados de saber que Jamie le brindó un excelente servicio. Esperamos verte pronto. Qué tengas un lindo día. Sincerely, Jeremy Sims, General Manager

October 18, 2023

They kept their end of the deal were very informative , very polite , and they worked very hard to earn my business More

by MCMORALEZ123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wilson Lugo, Michael Littlefield
Oct 19, 2023 -

Seguin Chevrolet responded

Hi MCMORALEZ123, Thank you for your 5-star review. We are delighted to hear our team went above and beyond during your visit. We hope to see you soon. Take care. Sincerely, Jeremy Sims, General Manager

October 18, 2023

I had such a wonderful experience at Seguin Chevrolet… Everybody worked hard and worked with me to get me into a brand new Chevrolet truck thank y’all so much and I will be using Seguin Chevrolet from now More

by JAMESBURLESON296
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Hernandez, Peyton Macy
Oct 19, 2023 -

Seguin Chevrolet responded

Hi JAMESBURLESON296, Thank you for your 5-star review. We are glad to hear our team was excellent during the purchase of your new truck. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

October 18, 2023

Best sale representative, definitely an asset. They take care of you! Will recommend her always More

by Kito Chong
Recommend Dealer
Yes
Employees Worked With
Yamel Hernandez
Oct 19, 2023 -

Seguin Chevrolet responded

Hi Kito Chong, Thank you for your 5-star review. We are delighted to hear you were satisfied with your visit. We are looking forward to seeing you in the future. Take care. Sincerely, Jeremy Sims, General Manager

October 17, 2023

Excelente experiencia! Servicio a la persona 10/10 , had propone who spoke spanish for my dad very smooth experience like always More

by JALMANZA213
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Hernandez
Oct 18, 2023 -

Seguin Chevrolet responded

Gracias por sus amables palabras y su calificación de 5 estrellas. Estamos encantados de saber que nuestro equipo lo atendió excelentemente durante su estadía. Esperamos verte pronto. Qué tengas un lindo día. Sincerely, Jeremy Sims, General Manager

October 17, 2023

This service was horrible. I called prior to, to make an appointment and whomever answered stated i didn’t need an appointment to just show up at 8am the next morning. I then s More

by HASTINGS.VANESSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Automotives
Oct 23, 2023 -

Seguin Chevrolet responded

Hi HASTINGS.VANESSA, I would like to extend my sincerest apologies for any inconvenience we may have caused you during your recent visit to our establishment. We do take walk-ins, however, it may take us longer to attend to them. It was not our intention to turn you away, and I am sorry that our advisor did so. I was not aware of the situation, and I apologize for any confusion or frustration this may have caused. If you could please reach out to me at your earliest convenience, I would like to learn more about your experience and see if there is anything I can do to assist you on your next visit. You can reach me at 830-303-4381 ext. 2035 or via email at gstehle@seguinchevrolet.com. I am looking forward to hearing from you. Sincerely, Jeremy Sims, General Manager

October 17, 2023

They help you hear you out I will recommend anyone thanks for ya help bÿe More

by GONZALESMARIO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luisa Ramirez, Jonathan Rosario
Oct 18, 2023 -

Seguin Chevrolet responded

Hi GONZALESMARIO, We appreciate your 5-star review. We are glad to hear our team was helpful throughout your buying visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

October 16, 2023

Did most of my shopping online and found a truck that I was looking for. Rodrigo helped me and did a great job working out numbers and getting me close what what I needed it to be. I have my check in hand More

by RUBENSALINAS621
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodrigo Netro 2 Stars and Rosendo Reyes 5 Stars
Oct 16, 2023 -

Seguin Chevrolet responded

Hi RUBENSALIAS621, Thank you for taking the time to leave a review. We're thrilled to hear that you were satisfied with your purchase and that we were able to meet your expectations. We're sorry to hear that something went wrong, and we hope that we can make it right for you. Please don't hesitate to reach out to us if you need any assistance. We look forward to seeing you again soon. Sincerely, Jeremy Sims, General Manager

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