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Seguin Chevrolet

Seguin, TX

Overview
Employees
Reviews
Vehicles
4.4
3,247 Reviews
Thank you for considering Seguin Chevrolet for your automotive needs. We strive to exceed our customers expectation with a genuine approach to customer service. Our experienced sales staff can help you find the perfect vehicle to fit your needs and provide competitive financing. Our Award-Winning Service department is here for you six days a week to make sure that your new car, truck or SUV is in perfect running condition. We are the ONLY franchise Chevy dealer in Seguin, Texas. As a small-town dealership, we have the opportunity to take our time with each and every customer to insure that we doing everything possible to make your purchase experience simple, efficient and enjoyable.
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509 West I H 10

Seguin, TX

78155

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Showing 3,247 reviews

September 16, 2023

I was a walk-in for an oil change. I knew it would take awhile because I didn't have an appointment and so I fully expected an hour wait or even 1 1/2 hours. 2 1/2 hours went by so I a More

by Klex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't remember
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Sep 27, 2023 -

Seguin Chevrolet responded

Dear Klex, We are deeply sorry for any inconvenience we may have caused you. Please know that your satisfaction is our top priority, and we truly appreciate you taking the time to reach out to us. Thank you for your patience and understanding, and we hope to have the pleasure of serving you again in the future. Sincerely, Jeremy Sims, General Manager

September 16, 2023

great service nice people very helpful and understanding hopefully my can get a car in the future More

by JENNIFER.LEAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
carlos, Anthony Hernandez
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Sep 18, 2023 -

Seguin Chevrolet responded

Hi JENNIFER.LEAL, Thank you for your 5-star review. We are glad to hear you were satisfied with your visit. We are looking forward to seeing you soon. Take care. Sincerely, Jeremy Sims, General Manager

September 15, 2023

Excellent service and the complete process of buying a truck was very easy to do More

by HANSEN.RAGATZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dre Lavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Hernandez
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Sep 15, 2023 -

Seguin Chevrolet responded

Hi HANSEN.RAGATZ, We appreciate your 5-star review. We are glad to hear you were satisfied with the purchase of your new truck. We hope to see you soon. Take care. Sincerely, Jeremy Sims, General Manager

September 15, 2023

Really great service! Rodrigo was the one who helped us through the entire process and since this was my first ever vehicle, the information and support he provided was ph More

by Hannahgold2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Noor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodrigo!, Luis Hernandez
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Sep 18, 2023 -

Seguin Chevrolet responded

Hi Hannahgold2000, We appreciate your kind review. We are glad to hear Rodrigo provided you with excellent service. We are looking forward to seeing you soon. Take care. Sincerely, Jeremy Sims, General Manager

September 15, 2023

Syble Kline provided amazing customer service, she exceeded my expectations. Overall great experience. Will definitely refer my family and friends for their next car purchase. More

by Leticia Pang Ortiz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Syble Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 18, 2023 -

Seguin Chevrolet responded

Hi Leticia Pang Ortiz, We appreciate your 5-star review. We are glad to hear Syble provided excellent customer service during your purchase. We are looking forward to seeing you soon. Take care. Sincerely, Jeremy Sims, General Manager

September 15, 2023

Sam was great and made the process easy, went out of her way to help us out More

by COLTON.REAL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Faglie
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Sep 18, 2023 -

Seguin Chevrolet responded

Hi COLTON.REAL, Thank you for your 5-star review. We are glad to hear Sam was excellent and made your process easy. We are looking forward to seeing you soon. Take care. Sincerely, Jeremy Sims, General Manager

September 15, 2023

Everyone was very kind. Thank you. Glad there was no loud music this time. It was so annoying. More

by LROBERTSTAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maintenance
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Sep 18, 2023 -

Seguin Chevrolet responded

Hi LROBERTSTAR, Thank you for your 5-star review. We are delighted to hear you were satisfied with your visit. We hope to see you soon. Take care. Sincerely, Jeremy Sims, General Manager

September 14, 2023

We were just looking around and stopped by SEGUIN Chevrolet and found the Traverse we were looking for. With the help of Priscilla Recope (who showed and did the test drive with us) and Anahi Gomez ( More

by Christopher.baiamonte
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jenn Tejada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anahi Gomez, Anthony Hernandez, Priscilla Recio, Gabby Martinez
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Sep 15, 2023 -

Seguin Chevrolet responded

Hi Christopher.baiamonte, Thank you for sharing your positive experience with Seguin Chevy. Anahi and Priscilla are thrilled to hear that they were able to provide you with excellent service during the purchase of your new Traverse. Thank you for choosing Seguin Chevy as your dealership, and we look forward to working with you again in the future. Sincerely, Jeremy Sims, General Manager

September 13, 2023

Jason was friendly, the area was comfortable and clean the service was completed as requested More

by dan. dugan65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason in service
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Sep 14, 2023 -

Seguin Chevrolet responded

Hi dan.dugan65, Thank you for your 5-star review. We are glad to hear Jason was excellent during your vehicle's service. We hope to see you soon. Take care. Sincerely, Jeremy Sims, General Manager

September 13, 2023

3 Carros eh comprado horrible servicio solo una persona enfrente no sabe tratar la gente More

by S.LUPITA3450
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Change oil
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Sep 22, 2023 -

Seguin Chevrolet responded

Hi S.LUPITA3450, I would like to apologize for the service you received with us. Your satisfaction is our top priority, and we are committed to providing you with the best service possible. If you could please contact Gary Stehle at 830-303-4381 ext. 2035, he would like to better understand what happened and see if he can help you have a better experience with us. We appreciate your business and look forward to hearing from you. Sincerely, Jeremy Sims, General Manager

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