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Seguin Chevrolet

Seguin, TX

Overview
Employees
Reviews
Vehicles
4.4
3,281 Reviews
Thank you for considering Seguin Chevrolet for your automotive needs. We strive to exceed our customers expectation with a genuine approach to customer service. Our experienced sales staff can help you find the perfect vehicle to fit your needs and provide competitive financing. Our Award-Winning Service department is here for you six days a week to make sure that your new car, truck or SUV is in perfect running condition. We are the ONLY franchise Chevy dealer in Seguin, Texas. As a small-town dealership, we have the opportunity to take our time with each and every customer to insure that we doing everything possible to make your purchase experience simple, efficient and enjoyable.
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509 West I H 10

Seguin, TX

78155

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Showing 3,282 reviews

August 17, 2023

Ellos son muy amables te explica el proceso dan excelente servicio y me dieron los cambios de aceite gratis en mis dos trocas More

by CHAYOVAL86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika DeLaGarza, Anthony Medina
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Aug 18, 2023 -

Seguin Chevrolet responded

Hi CHAYOVAL86, Muchas gracias por dejar una revisión de 5 estrellas! Nuestro equipo está encantado de saber que pudimos ayudar en el mantenimiento de sus dos camiones. Estamos comprometidos a brindar un servicio de primer nivel y nos complace saber que cumplimos con sus expectativas. ¡Esperamos verte en tus próximas visitas y deseamos que tengas un gran día! Sincerely, Jeremy Sims, General Manager

August 17, 2023

I really appreciate that my service representative kept me informed all through the process of getting my car serviced. I never needed to call and ask. More

by santolroad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Garcia
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Aug 17, 2023 -

santolroad responded

Thank you again for the great customer service!

Aug 18, 2023 -

Seguin Chevrolet responded

Hi santolroad, Thank you for your 5-star review. We are delighted to hear our team took excellent care of your vehicle during your visit. We are looking forward to serving you in the future. Have a great day. Sincerely, Jeremy Sims, General Manager

August 17, 2023

I went in and my vehicle was taken care of in a timely manner did not have to wait long at all More

by Amendez25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenn Tejada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 18, 2023 -

Seguin Chevrolet responded

Hi Amendez25, Thank you for your 5-star review. We are glad to hear you were satisfied with your service visit. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

August 17, 2023

Had a great experience working with Pricilla Recio, and great experience working with Seguin Chevrolet. More

by Denise
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar. Shawn , Priscilla Recio
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Aug 18, 2023 -

Seguin Chevrolet responded

Hi Denise, We appreciate your 5-star review. We are delighted to hear Priscilla was excellent to work with. We are looking forward to working with you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

August 17, 2023

We were very disappointed with the service and quality of care and we will never be back. More

by Gee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The mechanic was awful
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Aug 22, 2023 -

Seguin Chevrolet responded

Gee, I am sorry to hear that you were not satisfied with the service you received from us. Providing excellent customer service is our top priority, and it is never our intention to provide anything less. I would appreciate the opportunity to learn more about your experience so that I can better understand what happened and work to improve our customer experience. Please feel free to contact me directly at 830-303-4381 ext.2035 or email me at gstehle@seguinchevrolet.com. I am eager to hear from you and hope that we can address any concerns you may have. Thank you for your feedback and for giving us the chance to make things right. Sincerely, Jeremy Sims, General Manager

August 17, 2023

Awesome experience! ! Both men were easy going, friendly and understanding. Happy w/my Hyundai!!!! Thanks for everything. Will definitely recommend Seguin Chevrolet More

by LUPEG575727
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Viviana Cabello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivan Perez, Luis Hernandez
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Aug 17, 2023 -

Seguin Chevrolet responded

Hi LUPEG575727, We appreciate your kind review. We are delighted to hear our team was excellent during your purchase. We hope to see you soon. Take care. Sincerely, Jeremy Sims, General Manager

August 16, 2023

This is my first car and it was an amazing experience, I got exactly what I wanted. Thanks to seguin Chevrolet and Anthony Medina I will always remember this moment. 10/10 More

by BAHJOMOHAMED6077
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Faglie, Anthony Medina
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Aug 17, 2023 -

Seguin Chevrolet responded

Hi BAHJOMOHOMAED6077, Thank you for your 5-star review. We are delighted to hear Anthony made your first-time purchase excellent. We hope to see you soon. Take care. Sincerely, Jeremy Sims, General Manager

August 16, 2023

Great experience and excellent customer service provided by everyone, especially Keren Bonilla and Oscar Diaz! More

by Amy M
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keren Bonilla and Oscar Diaz, Ryan Faglie
Report | Print
Aug 17, 2023 -

Seguin Chevrolet responded

Hi Amy, We appreciate your 5-star review. We are glad to hear Keren and Oscar made your buying experience excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

August 16, 2023

I purchased two vehicles the same day they have very good inventory but their customer service and sales management team sucks More

by Robert davila
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Shawn I'll give him two stars as well, Ryan Faglie, Anthony Medina
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Aug 28, 2023 -

Seguin Chevrolet responded

Hi Robert davila, We’re sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciate that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, Jeremy Sims, General Manager

August 16, 2023

Prompt service happy with results. Completion of task excellent. Manager was professional and completed what was said More

by reneaguilar210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Aug 17, 2023 -

Seguin Chevrolet responded

Hi reneaguilar210, We appreciate your 5-star review. We are glad to hear our team took excellent care of you. We hope to see you soon. Take care. Sincerely, Jeremy Sims, General Manager

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