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Seguin Chevrolet

Seguin, TX

Overview
Employees
Reviews
Vehicles
4.5
3,678 Reviews
At Seguin Chevrolet, we’re proud to be a small-town dealership with deep roots in the Seguin community. As the only franchise Chevrolet dealer in Seguin, Texas, we take the time to treat every customer like a neighbor, not a number. Our team focuses on a simple, transparent, and respectful buying experience, whether you’re shopping for a new or pre-owned vehicle or visiting us for service. From supporting local schools and community events to giving back through charitable partnerships, being involved in Seguin and the surrounding area is part of who we are. We’re honored to be a 5-time Dealer of the Year, a reflection of our commitment to genuine customer care, knowledgeable staff, and dependable service. Our sales team is here to help you find the right vehicle for your needs, and our service department is ready to keep it running strong. Livin’ the dream in Seguin means doing business the right way. Locally, honestly, and with heart.
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509 West I H 10

Seguin, TX

78155

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Showing 3,678 reviews

November 06, 2023

Not the best in this Area, important is only “sale” that’s it. Never again More

by FLORIAN.ECKERT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Yamel is great
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Nov 15, 2023 -

Seguin Chevrolet responded

Hi FLORIAN.ECKERT, We are deeply sorry for any inconvenience we may have caused you. Please know that your satisfaction is our top priority, and we truly appreciate you taking the time to reach out to us. Thank you for your patience and understanding, and we hope to have the pleasure of serving you again in the future. Sincerely, Jeremy Sims, General Manager

November 06, 2023

They all did a great job and we were happy with the deal we got More

by MDEBERRY1963
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Hernandez, Michael Littlefield
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Nov 07, 2023 -

Seguin Chevrolet responded

Hi MDEBERRY1963, Thank you for your 5-star review. We are glad to hear you were satisfied with your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

November 06, 2023

They are slow, ineffective, bad at communication, expensive and will willing waste your time. They have no issue looking like they are idiots because they don't care. More

by KEVIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dennis
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Nov 10, 2023 -

Seguin Chevrolet responded

Hi Kevin, We're sorry to hear about the inconvenience and lack of communication you experienced during your visit to our service department. Please accept our sincere apologies. If you could kindly get in touch with Gary Stehle at 830-303-4381 ext. 2035 or via email at gstehle@seguinchevrolet.com, he would like to know more about your visit and if there is anything he can do to help. He is looking forward to hearing from you. Sincerely, Jeremy Sims, General Manager

November 05, 2023

Do not care after sell of deal. Really bad service that just does not care More

by sergio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anahi
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Nov 10, 2023 -

Seguin Chevrolet responded

Dear sergio, I would like to apologize for the service that you have received. It is not up to our usual standards and we are taking steps to ensure that it does not happen again. Please do not hesitate to contact Gary Stehle, at 830-303-4381 ext. 2035 or email him at gstehle@seguinchevrolet.com so that he can assist you with the repairs that are needing to be done. We are committed to making things right and ensuring that you are completely satisfied with our service. Thank you for your understanding, and we look forward to hearing from you. Sincerely, Jeremy Sims, General Manager

November 05, 2023

This dealership is fantastic. Outstanding service every step along the way. No pressure, friendly and fair. Can’t ask for more. More

by nwilliams.slp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Hood 5 stars plus!, Luis Hernandez
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Nov 06, 2023 -

Seguin Chevrolet responded

nwilliams.slp, We greatly appreciate your glowing review! Providing outstanding service with a friendly and fair approach is our goal, and we're delighted to hear that you had a fantastic experience with us. Your satisfaction is of utmost importance, and we're here to assist you with any further needs or questions. Thank you for choosing us, and we look forward to serving you again whenever the opportunity arises. Sincerely, Jeremy Sims, General Manager

November 04, 2023

Completed the service requested fully and did so in a timely manner. Very courteous communication with service writer and shuttle drivers. Two thumbs up! More

by FUNKYMONKEYTEXAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Sims
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Mitchell, Syble Kline
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Nov 06, 2023 -

Seguin Chevrolet responded

FUNKYMONKEYTEXAS, Thank you for your wonderful review! We're pleased to hear that we were able to complete your service request efficiently and with courteous communication throughout the process. Your satisfaction is our priority, and we greatly appreciate your two thumbs up. If you ever have more service needs or questions in the future, please don't hesitate to reach out. We look forward to serving you again whenever you need us. Sincerely, Jeremy Sims, General Manager

November 04, 2023

They were very informative very nice the salesman very good called three times after I bought my truck nothing but compliments More

by NEXTDOORCATERING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose ramirez, Erika DeLaGarza, Luis Hernandez
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Nov 06, 2023 -

Seguin Chevrolet responded

NEXTDOORCATERING, Thank you for your glowing 5-star review! We're delighted to hear that our team was informative, nice, and that your salesman provided exceptional service. The fact that you received follow-up calls with compliments speaks volumes about our commitment to customer satisfaction. If you ever have more questions or need further assistance, please don't hesitate to reach out. We appreciate your support and look forward to serving you again whenever you need us. Sincerely, Jeremy Sims, General Manager

November 04, 2023

It all went well service was 2 hours but prefer they take time and do a good job. My car was blocked in for me to pull out but over all went well. More

by CARRION.GINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2023 -

Seguin Chevrolet responded

CARRION.GINA, We appreciate your feedback and are glad to hear that your service experience went well, with an emphasis on thoroughness and quality. We understand that a longer service time can be preferred if it ensures a job well done. If you have any more suggestions or need further assistance, please don't hesitate to reach out. Your input is valuable, and we look forward to serving you even better next time. Sincerely, Jeremy Sims, General Manager

November 03, 2023

The screen was fixed but the speaker phone was not. It still doesn’t receive the calls this morning the screen was not showing evetything More

by JOYCE11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis rittiman
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November 03, 2023

Had a great and smooth experience with Seguin Chevrolet. I had Dre and the newest member of the Seguin family Cassi help with all the details regarding my purchase. This was my first time buying from this l More

by LIDDOMHERNANDEZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dre Lavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2023 -

Seguin Chevrolet responded

LIDDOMHERNANDEZ, We're delighted to hear about your great and smooth experience at Seguin Chevrolet with the assistance of Dre and Cassi. Welcoming new members like Cassi to the Seguin family is part of what makes our dealership special, and we appreciate your support. Your satisfaction is our priority, and we're thrilled that you plan to choose us again in the future. If you have any more questions or need further assistance down the road, please don't hesitate to reach out. Thank you for your kind words, and we look forward to serving you again soon! Sincerely, Jeremy Sims, General Manager

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