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Seguin Chevrolet

Seguin, TX

Overview
Employees
Reviews
Vehicles
4.4
3,165 Reviews
Thank you for considering Seguin Chevrolet for your automotive needs. We strive to exceed our customers expectation with a genuine approach to customer service. Our experienced sales staff can help you find the perfect vehicle to fit your needs and provide competitive financing. Our Award-Winning Service department is here for you six days a week to make sure that your new car, truck or SUV is in perfect running condition. We are the ONLY franchise Chevy dealer in Seguin, Texas. As a small-town dealership, we have the opportunity to take our time with each and every customer to insure that we doing everything possible to make your purchase experience simple, efficient and enjoyable.
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509 West I H 10

Seguin, TX

78155

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Showing 3,165 reviews

February 02, 2023

DRE was an excellent person to do business with. He understands how to treat customers and very respectful. He helped me purchase two vehicle's in one Saturday morning. Straight to business. More

by RAFAELLOZANO1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dre Lavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2023 -

Seguin Chevrolet responded

Hi RAFAELLOZANO1979, Thank you for your kind review. We are delighted to hear Dre was excellent during your car-buying process. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

February 01, 2023

Purchased car and had problems from the start. Took to service and was told to take to ford . Was not offered loaner car or any compensation for a car i can barely drive. Total failure on Seguin C More

by RANWALLACEHD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jenn Tejada
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn in sales, Eddie De Luna, Luis Hernandez, Davion Wright
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Feb 02, 2023 -

Seguin Chevrolet responded

Hi RANWALLACEHD, We’re sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Please contact Gary Sethle at 830-303-4381 EXT. 2035 to discuss what happened during your visit. Thank you for your patience and we hope to see you again in the future. Sincerely, Jeremy Sims, General Manager

February 01, 2023

Exelente servicio , Atienden rapidoy cordiales. Tienen café y te. Tienen muchos carros y pick up en venta More

by MIGUELARIVERASUAREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenn Tejada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2023 -

Seguin Chevrolet responded

Hi MIGUELARIVERASUAREZ, Gracias por su amable revisión. Nos alegra saber que estuvo satisfecho durante su visita de hoy. Esperamos verte pronto. Qué tengas un lindo día. Sincerely, Jeremy Sims, General Manager

February 01, 2023

I should have went to Toyota. Bad service, liars. I regret going there, liars liars More

by Floresemery8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Hernandez
Report | Print
Feb 07, 2023 -

Seguin Chevrolet responded

Hi Floresemery9, We're sorry for any inconvenience we may have caused. Please contact Gary Stehle at 830-303-4381 Ext. 2035 or email at gstehle@seguinchevrolet.com to discuss your experience during your service. Thank you for your patience and we hope to see you again in the future. Sincerely, Jeremy Sims, General Manager

January 31, 2023

The salesman was very helpful and knowledgeable about the cars that were purchased And I'll see you again soon More

by VICTORSNNY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenn Tejada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramiro Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Hernandez
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Feb 01, 2023 -

Seguin Chevrolet responded

Hi VICTORSNNY1, Thank you for your 5-star review. We are delighted to hear our team was knowledgeable during the purchase of your new vehicle. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

January 29, 2023

Waited abit longer for oil change but I have patience. Also they always fit me in if they can. Thanks More

by JUSPASSINGTHRU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arnold Guerra
Report | Print
Jan 30, 2023 -

Seguin Chevrolet responded

Hi JUSPASSINGTHRU, Thank you for your 4-star review. We are glad to hear you were satisfied with your vehicle's service. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

January 28, 2023

They were very helpful in getting us what we needed , and very kind and courtious. More

by DALEMAN316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Hernandez, Davion Wright
Report | Print
Jan 30, 2023 -

Seguin Chevrolet responded

Hi DALEMAN316, Thank you for your kind review. We are glad to hear you were satisfied during your visit. We hope to see you soon. Take care. Sincerely, Jeremy Sims, General Manager

January 28, 2023

It's service I have a problem with, issue hasn't been fixed been twice I've taken it in for same issue More

by LSANCHEZ6863
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Report | Print
Jan 31, 2023 -

Seguin Chevrolet responded

Hi LSANCHEZ6863, We’re sorry for any inconvenience we may have caused you by returning to the dealership for the same repair. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. We are working with General Motors to resolve the issue. Please contact Gary Stehle at 830-303-4381 EXT. 2035 at your earliest convenience to discuss your experience further. Thank you for your patience and we hope to see you again in the future. Sincerely, Jeremy Sims, General Manager

January 28, 2023

Michael Littlefield is a fantastic salesmen. He is always professional, caring and genuinely interested in helping you find the right thing for the right price. More

by Sam Danes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Hernandez, Michael Littlefield
Report | Print
Jan 30, 2023 -

Seguin Chevrolet responded

Hi Sam Danes, We appreciate your 5-star review. We are glad to hear Michael help with the right vehicle that fits your needs. We are looking forward to seeing you on your next visit. Take care. Sincerely, Jeremy Sims, General Manager

January 28, 2023

Don't return calls or follow-up on issues. Still haven't received my rewards points for cash purchase of vehicle on 1/9/2023. More

by CHIEFWALK47
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jenn Tejada
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Wright, Michael Littlefield
Report | Print
Feb 07, 2023 -

Seguin Chevrolet responded

Hi CHIEFWALK47, We're sorry for any inconvenience we may have caused. Please contact Gary Stehle at 830-303-4381 Ext. 2035 or email at gstehle@seguinchevrolet.com to discuss your experience. Thank you for your patience and we hope to see you again in the future. Sincerely, Jeremy Sims, General Manager

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