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Seguin Chevrolet

Seguin, TX

Overview
Employees
Reviews
Vehicles
4.4
3,167 Reviews
Thank you for considering Seguin Chevrolet for your automotive needs. We strive to exceed our customers expectation with a genuine approach to customer service. Our experienced sales staff can help you find the perfect vehicle to fit your needs and provide competitive financing. Our Award-Winning Service department is here for you six days a week to make sure that your new car, truck or SUV is in perfect running condition. We are the ONLY franchise Chevy dealer in Seguin, Texas. As a small-town dealership, we have the opportunity to take our time with each and every customer to insure that we doing everything possible to make your purchase experience simple, efficient and enjoyable.
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509 West I H 10

Seguin, TX

78155

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Showing 3,167 reviews

January 14, 2023

Loud blaring music is annoying Unprofessional and low class. Customers should not be subject to the during the sales or service experience. More

by FNVASQUEZ45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Wiatrek
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2023 -

Seguin Chevrolet responded

Hi FNVAQUEZ45, Thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a great day! Sincerely, Jeremy Sims, General Manager

January 14, 2023

We always receive great service no matter when we go! Great people and quality services! More

by JIMDEANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Faglie, Wilson Lugo
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Jan 16, 2023 -

Seguin Chevrolet responded

Hi JIMDEANN, Thank you for your 5-star review. We are delighted to hear our team provide you with excellent service. We hope to see you on your next visit. Take care. Sincerely, Jeremy Sims, General Manager

January 13, 2023

Excellent sales service and customer FRIENDLY SERVICE. I will come back again and again and tell everyone More

by PATSYAVANT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arnold Guerra, Josie Serrano
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Jan 16, 2023 -

Seguin Chevrolet responded

Hi PATSYAVANT, Thank you for your 5-star review. We are delighted to hear you were satisfied with your service. We are looking forward to seeing you soon. Take care. Sincerely, Jeremy Sims, General Manager

January 13, 2023

Davion did an amazing job and our experience with the purchase process was easy and quick! More

by WEDONTGETEMAILS7890
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davion Wright
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Jan 16, 2023 -

Seguin Chevrolet responded

Hi WEDONTGETEMAILS7890, Thank you for your 5-star review. We are glad to hear Davion did a amazing job during your purchase. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

January 13, 2023

It was a warranty repair. Parts arrived. We dropped off my wife's truck. They had it ready when promised. Thanks! More

by JMCKELVY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyson
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Jan 16, 2023 -

Seguin Chevrolet responded

Hi JMCKELVY, We appreciate your 5-star review. We are delighted to hear your were satisfied during your visit. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

January 12, 2023

I was pleased on how will Syble Kline was attentive to me and made me feel comfortable. I would definitely recommend Seguin Chevrolet to a friend. Thank you so much. Gilbert Garcia More

by GBGARCIA1968
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Syble Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Hernandez
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Jan 13, 2023 -

Seguin Chevrolet responded

Hi GBGARICA1968, Thank you for your 5-star review. We are delighted to hear Syble was excellent during your buying experience. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

January 12, 2023

Too long of a wait for repair and communication with no loaner. 2wks. Was told Diagnostics was wrong, so last year repair must have been wrong too. Cost of repair kept going up. I had to keep calling f More

by Glorianumberonespursfan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
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Jan 16, 2023 -

Seguin Chevrolet responded

Hi Glorianumberonespursfan, We're sorry to long wait time and any inconvenience we may of caused. Please contact Gary Stehle at 830-303-4381 EXT. 2035 to discuss what happen and any concerns you are having with your vehicle. Also to help with any repairs and a loan for you. Thank you for your patience and we hope to see you in the future . Sincerely, Jeremy Sims, General Manager

January 12, 2023

Amber helped me with my vehicle. Super sweet and updated me with important details I needed! More

by GABBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arnold Guerra, Gabriel Vega, Gabby Martinez
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Jan 13, 2023 -

Seguin Chevrolet responded

Hi GABBY, We appreciate your kind review. We are delighted to hear Amber was excellent during your vehicle's service. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

January 10, 2023

Oddly, they did not have my reservation I made online but I showed them my email confirmation and they said they had room for me. I waited an hour or so in the lobby for my oil change as expected. They were More

by JULIEVOGLER79
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
maintenance department
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Jan 11, 2023 -

Seguin Chevrolet responded

Hi JULIEVOGLER79, Thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a great day! Sincerely, Jeremy Sims, General Manager

January 10, 2023

Friendly people but labor costs should be more in line with actual costs if a job takes two hours I shouldn’t be charged for 3.2 hours More

by Benjamin.rose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland
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Jan 11, 2023 -

Seguin Chevrolet responded

Hi Benjamin.rose, Thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a great day! Sincerely, Jeremy Sims, General Manager

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