Seguin Chevrolet

Our experience with this dealership was, overall excellent. They greeted us at the front door and right away made us feel very comfortable. The atmosphere was perfect. Between our salesman, sales ma excellent. They greeted us at the front door and right away made us feel very comfortable. The atmosphere was perfect. Between our salesman, sales manager and finance manager they worked real hard to get us in the vehicle we wanted and made the final deal go real smooth. We would recommend this dealership outstanding customer service! Seguin Chevrolet is the place to get your Chevy😊👍👍👍 More

I had an appointment set up with Priscilla Recio at 9:00 am Monday morning. I had verified with her the Saturday before that they did have the vehicle I was interested in at the special price advertised and am Monday morning. I had verified with her the Saturday before that they did have the vehicle I was interested in at the special price advertised and explained to her that I was coming from 150 miles away and the only reason was for that vehicle. When I arrived, Priscilla wasn't there so I was given a different sales person. I told him which vehicle I was interested in and he said he would locate it. About 20 minutes later he came back and told me that he could not find it, then he came back later and said he could not find the keys. Later on about an hour and a half in he told me it had been recalled on Sunday and then he said the vehicle had 5000 miles on it because it was a demo. He proceeded to try to sale me a similar car that was $10,000 higher in price and kept saying we will get the price down. When the final offer was drawn up, the sale price of the vehicle was $5,000 higher than the original vehicle that was advertised as new with 5 miles on it and my trade in offered to me was $7,000 lower than blackbook trade in value and NADA trade in value. It was priced out of my range so all that was accomplished was I drove 300 miles round trip and wasted a whole day and a whole tank of gas. So today the same vehicle is advertised on their website for the same reduced price, typical bait and switch. Just checked again, 12-17-22, the same vehicle is advertised for the same special price. More

Great customer service, very friendly and willing to help you out with anything they can to make your service a better one. you out with anything they can to make your service a better one. More

My wife and I were very impressed with the whole process. We saw what we wanted but we thought it was out of our price range. Priscilla and staff showed us we could afford it. Great sales and great finance We saw what we wanted but we thought it was out of our price range. Priscilla and staff showed us we could afford it. Great sales and great finance personnel. Awesome job. Thanks to all. We love our new vehicle. More

The best service I have ever had at a dealership. The other places turned us away for our window and they were able to help us. So nice and wonderful service! Would recommend to anyone! The other places turned us away for our window and they were able to help us. So nice and wonderful service! Would recommend to anyone! More

I had a problem with the stereo on my 22 Colorado. They had it in the next morning and back to me working great in a couple of hours. Staff is super friendly and fast. They had it in the next morning and back to me working great in a couple of hours. Staff is super friendly and fast. More

I made appt at 10am oil change I sat there for 3hrs that has been my longest wait ever for just a oil change & w/appt I drive all the way from San Antonio Tx which takes like 52 minutes from where I live I has been my longest wait ever for just a oil change & w/appt I drive all the way from San Antonio Tx which takes like 52 minutes from where I live I asked Denise Why so long he said we have just 1 Tech 😲 need to tell your customers that then another lady & gentleman went to also ask what's the problem after we all sat down he says to his coworker they are starting to get Restless , Like Really! Not good for your Customers to hear that. 🤨 More

My buying experience was excellent, the staff was, helpful, accommodating, and ensured I was comfortable and confident. helpful, accommodating, and ensured I was comfortable and confident. More

Tyson was very knowledgeable and a pleasure to work with. Answered all my questions. He also took the time to update me. Answered all my questions. He also took the time to update me. More