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Seguin Chevrolet

Seguin, TX

4.5
3,679 Reviews
At Seguin Chevrolet, we’re proud to be a small-town dealership with deep roots in the Seguin community. As the only franchise Chevrolet dealer in Seguin, Texas, we take the time to treat every customer like a neighbor, not a number. Our team focuses on a simple, transparent, and respectful buying experience, whether you’re shopping for a new or pre-owned vehicle or visiting us for service. From supporting local schools and community events to giving back through charitable partnerships, being involved in Seguin and the surrounding area is part of who we are. We’re honored to be a 5-time Dealer of the Year, a reflection of our commitment to genuine customer care, knowledgeable staff, and dependable service. Our sales team is here to help you find the right vehicle for your needs, and our service department is ready to keep it running strong. Livin’ the dream in Seguin means doing business the right way. Locally, honestly, and with heart.
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509 West I H 10

Seguin, TX

78155

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Showing 3,679 reviews

February 12, 2025

Very nice customer service helped me with my every need and took care of my truck More

by Todd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beca Ramirez Godoy
Feb 17, 2025 -

Seguin Chevrolet responded

Dear Todd, Thank you for your review! We're glad to hear that our team provided excellent customer service and took great care of your truck. We appreciate your business and look forward to serving you again in the future! Sincerely, Jeremy Sims, General Manager

February 12, 2025

Everyone was so helpful specially Kiel who helped us find the perfect truck. My husband loves his vehicle! More

by jnc0309
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
KIEL
Feb 12, 2025 -

Seguin Chevrolet responded

Dear jnc0309, Thank you for your wonderful review! We're thrilled to hear that Kiel helped you find the perfect truck and that your husband loves his new vehicle. We appreciate your support and look forward to serving you again in the future! Sincerely, Jeremy Sims, General Manager

February 11, 2025

The lack of communication is real , I had to call to get any kind of information on our vehicle, then was completely baffled when all of a sudden our warranty was no good as told by a manager so we go to pi More

by claudialeticia2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Abel , Laura , Gabriel there was one more who took over after Laura can’t remember his name , Gary Stehle
Feb 17, 2025 -

Seguin Chevrolet responded

Dear claudialeticia2004, I sincerely apologize for the miscommunication and frustration you experienced during your recent service visit. This is certainly not the level of service we aim to provide, and I regret any inconvenience it caused. I appreciate you bringing this to our attention, and I’m glad Gabriel was able to step in and assist in resolving the situation. If there’s anything further I can do to address your concerns, please don’t hesitate to reach out to me at (830) 303-4381 ext. 2035 as we would like to make things right. Sincerely, Gary Stehle, Service Director

February 10, 2025

The service provided was exceptional, and all necessary information was provided without any issues. Thank you More

by jj036699
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan , Jonathan Rosario
Feb 12, 2025 -

Seguin Chevrolet responded

Dear jj036699, Thank you for your kind words! We're glad to hear that you had an exceptional experience and that our team provided you with all the necessary information. We appreciate your support and look forward to serving you again! Sincerely, Jeremy Sims, General Manager

February 10, 2025

Seguin Chevrolet continues to be my dealership of choice. Whether it's parts or service technician shortage, the service managers and advisors continue to put the customer first. More

by Z71
Workmanship
Recommend Dealer
Yes
Employees Worked With
5 Stars: Amber, Abel, and Michael, Gary Stehle
Feb 12, 2025 -

Seguin Chevrolet responded

Dear Z71, Thank you for your loyalty and for sharing your experience! We're glad to hear that our service managers and advisors continue to put you first. Your support means a lot to us, and we look forward to serving you again in the future. Sincerely, Jeremy Sims, General Manager

February 10, 2025

Pa ra í asido lo m . ejor.buen servicioyo.recomiendo a seguir chevrolet.a.todos mis amigos More

by albertoherrada53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No recuerdo su nombres.
Feb 17, 2025 -

Seguin Chevrolet responded

Estimado albertoherrada53, Gracias por su excelente reseña! Nos alegra saber que tuvo una experiencia tan positiva con nosotros. Apreciamos mucho su recomendación y estamos felices de haber podido servirle. Esperamos verlo nuevamente pronto! Sinceramente, Jeremy Sims, Gerente General

February 09, 2025

I'm sorry to say this is a dealership I don't trust. The first trade in price on our car was criminal and if we had not been educated in the process of purchasing we would have been taken advantage of g More

by lamanland
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jose Diaz our sales rep did a great job.
February 07, 2025

Completely unsatisfied with whole process. Poor lack of communication, do not want to go back. More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Monica Moreno-Davila
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abel, Beca Ramirez Godoy
Feb 12, 2025 -

Seguin Chevrolet responded

Dear none23, We are truly sorry to hear about your unsatisfactory experience and understand your frustration. Clear communication is crucial, and we apologize for falling short in that regard. Please feel free to reach out to me directly at 830-303-4381 ext. 2035 so we can address your concerns and work to make things right. Sincerely, Gary Stehle, Service Director

February 05, 2025

the fianance guy try to sell me a different vehicle even after i corrected him he said just sign i will fix it. very deceptive and outright criminal thank god for ms. syball whom fixed everything without he More

by zunigaseguin
Recommend Dealer
No
Employees Worked With
Ramiro Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Lopez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivan Perez, Jenn Tejada, Syble Kline
Feb 12, 2025 -

Seguin Chevrolet responded

Dear zunigaseguin, Thank you for your feedback, and we sincerely apologize for the experience you had. We're glad to hear Ms. Syble was able to help resolve the situation, and we appreciate your loyalty over the years. We take your concerns very seriously, especially when it comes to transparency and customer service, and we will address them with our team. Your trust means a lot to us, and we’re committed to ensuring your next experience is a positive one. Sincerely, Jeremy Sims, General Manager

February 05, 2025

The team at Seguin Chevrolet did an excellent job helping me with my trade and the purchase of my vehicle. More

by rhoban
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Seguin Chevrolet responded

Dear rhoban, Thank you for the fantastic review! We're thrilled to hear that our team at Seguin Chevrolet made your trade and vehicle purchase an excellent experience. We appreciate your trust in us and look forward to assisting you again in the future! Sincerely, Jeremy Sims, General Manager

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