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Seguin Chevrolet - Service Center

Seguin, TX

4.1
1,632 Reviews

1,632 Reviews of Seguin Chevrolet - Service Center

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April 18, 2025

A part was recalled on my car, I took it in and It was quick and simple More

by herrera.ant21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beca Ramirez Godoy
Apr 23, 2025 -

Seguin Chevrolet responded

Dear herrera.ant21, Thank you for sharing your experience! I'm glad to hear the recall service was quick and simple for you. We always aim to make visits as smooth and efficient as possible. We appreciate your trust in us! Sincerely, Jeremy Sims, General Manager

April 18, 2025

The Oil change was pricey. Service time was good. Ethan is a great service attendant. More

by rflores_53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Starcke
Apr 23, 2025 -

Seguin Chevrolet responded

Dear rflores_53, Thank you for taking the time to share your feedback. I'm glad to hear Ethan provided great service and that your visit was completed in a timely manner. I appreciate your input regarding pricing and will be sure to pass it along as we continue to look for ways to improve our service experience. Sincerely, Jeremy Sims, General Manager

April 17, 2025

Amazing experience from start to finish! They worked with me on pricing and answering all my questions with kindness More

by torieverts15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devon Torres
Apr 23, 2025 -

Seguin Chevrolet responded

Dear torieverts15, Thank you for the wonderful review! I’m so glad to hear that you had an amazing experience and that our team was able to assist with both pricing and your questions. We appreciate your kind words and your business! Sincerely, Jeremy Sims, General Manager

April 15, 2025

Good service. We are working on getting the Van issues solved for good. Thanks for your help More

by WESLEY.NOYD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Brown, Beca Ramirez Godoy
Apr 23, 2025 -

Seguin Chevrolet responded

Dear WESLEY.NOYD, Thank you for your positive review! I’m glad to hear our team has been able to assist, and we’ll continue working with you to get everything resolved. We appreciate your patience and your business. Sincerely, Jeremy Sims, General Manager

April 15, 2025

I purchased a 2025 Tahoe on December 24, 2024 and did not get my plate bracket until March of 2025. It was us bugging and bugging the service dept. We live in Gonzales and made 2 trips over to Seguin to ge More

by burton2
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jerry Garcia 5 stars
Apr 23, 2025 -

Seguin Chevrolet responded

Dear burton2, Thank you for taking the time to share your feedback. I truly apologize for the delay and inconvenience you experienced in receiving your plate bracket. That’s not the level of service we aim to provide, especially after a new vehicle purchase. I appreciate your patience and persistence in getting the matter resolved, and I regret that we didn’t make the process easier for you. Sincerely, Jeremy Sims, General Manager

April 14, 2025

Ethan very attentive and professional great customer service after making a major purchase months before More

by AlTca1338
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan
Apr 14, 2025 -

Seguin Chevrolet responded

Dear AlTca1338, Thank you for your kind words and for taking the time to share your experience. We're glad to hear Ethan provided great customer service during your visit. We truly appreciate your continued trust in us after your purchase! Sincerely, Jeremy Sims, General Manager

April 14, 2025

I was very pleased with the service I received from the services department. It was fast and everyone was very accommodating. More

by Kl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan
Apr 14, 2025 -

Seguin Chevrolet responded

Dear Kl, Thank you for sharing your experience! We're thrilled to hear our service team provided fast and accommodating care. We appreciate your support and look forward to seeing you again! Sincerely, Jeremy Sims, General Manager

April 14, 2025

Punctual, friendly, respectful to customers, honor coupons ,honor price repairs quoted even if the quote was incorrect More

by erjrinla
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beca Ramirez Godoy
Apr 14, 2025 -

Seguin Chevrolet responded

Dear erjrinla, Thank you for the kind words! We’re glad to hear our team delivered a respectful, punctual, and transparent experience. Honoring our word and taking care of our customers is what we strive for every day. Sincerely, Jeremy Sims, General Manager

April 14, 2025

They were prompt, courtesious and professional. Car was left clean and helpful with questions and concerns. Thank you More

by ddickey8087
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beca Ramirez Godoy
Apr 23, 2025 -

Seguin Chevrolet responded

Dear ddickey8087, Thank you for your kind words! I'm glad to hear our team provided prompt and professional service, and that your questions were addressed thoroughly. We truly appreciate your trust in us. Sincerely, Jeremy Sims, General Manager

April 14, 2025

First of all everyone in the service department was so nice. As soon as my part came in Gabriel called me to bring my car in. I had to leave it. He called me a couple of days early. They had it ready befo More

by kmjohnson767
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel , Beca Ramirez Godoy
Apr 14, 2025 -

Seguin Chevrolet responded

Dear kmjohnson767, Thank you for the wonderful review! We’re thrilled to hear Gabriel and the service team took great care of you and kept you informed every step of the way. We appreciate your trust and look forward to seeing you again! Sincerely, Jeremy Sims, General Manager

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