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Seguin Chevrolet - Service Center

Seguin, TX

4.1
1,596 Reviews
Call Service Center (830) 303-4381

1,596 Reviews of Seguin Chevrolet - Service Center

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July 07, 2023

I would think when you got your oil changed and had your tires rotated and paid for it. At least top off my fluids but that wasn't done More

by CEMGARCIA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember they're names but it's the colored gentleman and the lady next to him
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Jul 10, 2023 -

Seguin Chevrolet responded

Hi CEMGARCIA1, Thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a great day! Sincerely, Jeremy Sims, General Manager

July 07, 2023

They had my truck for 8 days. To long for the repairs I had done More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Jul 10, 2023 -

Seguin Chevrolet responded

Hi James, Thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a great day! Sincerely, Jeremy Sims, General Manager

July 07, 2023

The dealership is good, but it’s the customer service who helps you need more training at servicing their customers who their helping. More

by Helcjn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Jul 10, 2023 -

Seguin Chevrolet responded

Hi Helcjn, We appreciate you taking the time to write to us. We are glad to hear you were satisfied with your visit. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

July 07, 2023

My service tech Tyson was awesome. He was professional and answered all of my questions! More

by biskitjohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Jul 10, 2023 -

Seguin Chevrolet responded

Hi biskitjohnson, Thank you for your 5-star review. We are delighted to hear Tyson made your service visit. excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

July 07, 2023

Always feel confident when I take my car in for routine maintenance. Waiting area clean and pleasant. Staff is always friendly and professional. More

by Sandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
You
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Jul 10, 2023 -

Seguin Chevrolet responded

Hi Sandra, Thank you for your 5-star review. We are glad to hear our service team was excellent. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

July 07, 2023

They were very attentive and friendly, thank you yvaris for your help… God bless you More

by Havillao22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Hernandez, Ivaris Perez
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Jul 10, 2023 -

Seguin Chevrolet responded

Hi Havillao22, Thank you for your 5-star review. We are delighted to hear Ivaris was helpful during your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

July 07, 2023

Koby was very helpful and made our experience at Seguin Chevrolet very nice. We will definitely come back to take our vehicle back to get awesome service More

by ELENASOLIS1127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Rosario
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Jul 10, 2023 -

Seguin Chevrolet responded

Hi ELENASOLIS1127, Thank you for your 5-star review. We are glad to hear Koby was helpful during your vehicle's service. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

July 06, 2023

Amber Garcia was great the day I went in. She greeted me friendly with a big smile and great personality. More

by jaysons0357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Garcia
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Jul 07, 2023 -

Seguin Chevrolet responded

Hi jaysons0357, Thank you for your 5-star review. We are delighted to hear Amber took excellent care of you during your visit. We are looking forward to seeing you on your next visit. Have a great day. Sincerely, Jeremy Sims, General Manager

July 05, 2023

Amber is the best service advisor I have ever worked with! She is very professional and keeps in contact with you to give you updates on your car! More

by kevinst951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber
Report | Print
Jul 06, 2023 -

Seguin Chevrolet responded

Hi kevinst951, We appreciate your 5-star review. We are delighted to hear Amber provided you with excellent service during your visit. We hope to see you soon. Take care. Sincerely, Jeremy Sims, General Manager

July 05, 2023

I scheduled an appointment online. That's a plus. Took an hour and a half to get an oil change and tire rotation. I wasn't impressed and saw many other people wait around that same tim More

by ABEJARAMY94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kody, service dept
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Jul 06, 2023 -

Seguin Chevrolet responded

Hi ABEJARAMY94, Thank you for your kind review. We are glad to hear Kody was excellent during your service visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

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