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Seguin Chevrolet - Service Center

Seguin, TX

4.2
1,135 Reviews
Call Service Center (830) 303-4381

1,135 Reviews of Seguin Chevrolet - Service Center

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November 10, 2021

The facility’s are nice clean , nice environment people on the service desk act like the hate their job , arrogant not nice. Don’t like visiting this place because the attitude on them, the technician are More

by rojas-70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Rhett Crawford
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Nov 11, 2021 -

Seguin Chevrolet responded

Hi, rojas-70! Thank you for the glowing review. We're happy to hear that working to the team led to such a positive experience. Have a wonderful day! Sincerely, Jeremy Sims, General Manager

Helpful
November 10, 2021

The service prompt and got me out within less than 2 hours. Everyone was extremely nice. More

by lankfordconsultant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
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Nov 11, 2021 -

Seguin Chevrolet responded

Hi, lankfordconsultant! Thank you for the stellar rating. We're delighted to hear that you left the dealership satisfied with our services. Have a wonderful day! Sincerely, Jeremy Sims, General Manager

Helpful
November 10, 2021

I was working out of town and my truck needed service. They allowed me to leave my trailer on the lot while they serviced my truck. I was able to get back to work in a few days. Exceptional customer servi More

by folana.b
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service team
Report | Print
Nov 11, 2021 -

Seguin Chevrolet responded

Hi, folana.b! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. We look forward to working with you again soon. Take care! Sincerely, Jeremy Sims, General Manager

Helpful
November 10, 2021

The service advisor Sissy was great. The mechanic James Byrd was the most knowledgeable and trustworthy mechanic I have ever felt. He made me very comfortable and confident. More

by Nbaker2055
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sissy, James Byrd
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Nov 11, 2021 -

Seguin Chevrolet responded

Hi, Nbaker2055! Thank you for the 5-star review. We're happy to hear that working with James elevated your experience with us. Have a great day! Sincerely, Jeremy Sims, General Manager

Helpful
November 10, 2021

They try hard to please customers and work in my vehicle in a timely manner More

by SORGHUM59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Nov 11, 2021 -

Seguin Chevrolet responded

Hi, SORGHUM59! Thank you for the stellar review. We look forward to your next visit. Take care! Sincerely, Jeremy Sims, General Manager

Helpful
November 10, 2021

The people who work here are all professional and made me feel like a valuable customer More

by RICHARDVAQUERA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Wiatrek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erika DeLaGarza, Kevin Cancela, Ro Reyes
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Nov 11, 2021 -

Seguin Chevrolet responded

Hi, RICHARDVAQUERA! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. Have a great day! Sincerely, Jeremy Sims, General Manager

Helpful
November 10, 2021

Very good service very impressed with all the personnel I will always deal with you as long as I can if I will need another new car I will go just with you allThanks for everything More

by SLOPEZ0303
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin Richardson
Report | Print
Nov 11, 2021 -

Seguin Chevrolet responded

Hi, SLOPEZ0303! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. Have a wonderful day! Sincerely, Jeremy Sims, General Manager

Helpful
November 10, 2021

Service was great. People really nice. Only problem the music play was way to loud and not appropriate for a business. More

by Tousek.betty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Gomez
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Nov 11, 2021 -

Seguin Chevrolet responded

Tousek.betty, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, Jeremy Sims, General Manager

Helpful
November 10, 2021

Very good customer service and very understanding if you are on a budget. Also free coffee! More

by Violet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Priscilla Recio
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Nov 11, 2021 -

Seguin Chevrolet responded

Hi, Violet! Thank you for the high rating. We're happy to hear that you left the dealership satisfied with our services. Take care! Sincerely, Jeremy Sims, General Manager

Helpful
November 10, 2021

The employees are always very friendly and accommodating. Sometimes I do not appreciate the wait. More

by WUNDERLICH.ROXANNE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service- Cody
Report | Print
Nov 11, 2021 -

Seguin Chevrolet responded

WUNDERLICH.ROXANNE, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, Jeremy Sims, General Manager

Helpful
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