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Seguin Chevrolet - Service Center

Seguin, TX

4.1
1,577 Reviews
Call Service Center (830) 303-4381

1,577 Reviews of Seguin Chevrolet - Service Center

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November 20, 2022

Best dealership that i have been too in years. I will be returning with family. More

by Gztristan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cordell De Luna
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Nov 21, 2022 -

Seguin Chevrolet responded

Hi Gztrisan, Thank you for your 5-star review. We are glad to hear our team was excellent during your visit. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

November 19, 2022

Very friendly and customer oriented. I requested information and I was called back in a reasonable time. More

by pkinser80
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Irizarry
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Nov 21, 2022 -

Seguin Chevrolet responded

Hi pkinser80, Thank you for your 5-star review. We are delighted to hear our team was excellent during your visit. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

November 18, 2022

Me gusta el servicio y la ayuda que nos dio la persona que nos atendió More

by EDNA1990.EE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramiro Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2022 -

Seguin Chevrolet responded

EDNA1990.EE, Gracias por su revisión de cinco estrellas. Nos alegra saber que nuestro equipo fue excelente. Esperamos verte pronto. Qué tengas un lindo día. Sincerely, Jeremy Sims, General Manager

November 15, 2022

Quick with an answer on my truck and called with an update when they had one. More

by CHELSEYRAMOS50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyson
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Nov 16, 2022 -

Seguin Chevrolet responded

Hi CHELSEYRAMOS50, We appreciate your 5-star review. We are glad to hear you were satisfied during your visit. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

November 12, 2022

Maintenance department is not very customer service friendly and I scheduled and oil change and tire rotation. Come home to notice they charged me for a tire rotation but did not actually perform the r More

by Henrysoto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Crawford
Report | Print
Nov 16, 2022 -

Seguin Chevrolet responded

Hi Henrysoto, We’re sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. The next two tire rotations will be at no charge. Please reach out to Gary Stehle to discuss the service you received. Sincerely, Jeremy Sims, General Manager

November 10, 2022

Oil change and tire rotation was done within an hour. Amber kept me updated on progess. Great service. More

by TM
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Report | Print
Nov 10, 2022 -

Seguin Chevrolet responded

Hi TM, Thank you for your 5-star review. We are delighted to hear Amber was excellent during your vehicle's service. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

November 10, 2022

Had appointment in and out in one hr and half salesman Andy sold us Tahoe 6 moths ago good to see him again More

by IDACHACON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Irizarry
Report | Print
Nov 11, 2022 -

Seguin Chevrolet responded

Hi IDACHACON, Thank you for your 5-star review. We are delighted to hear Andy made your experience excellent. We hope to see you on your next visit. Have a great day. Sincerely, Jeremy Sims, General Manager

November 08, 2022

Hard part was getting a call back for service. Left three messages before actually speaking to a service advisor. When car got worse, had no option but to drop off without an appointment. Once in, More

by KAMen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis (Service)
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Nov 09, 2022 -

Seguin Chevrolet responded

Hi KAMen, Thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a great day! Sincerely, Jeremy Sims, General Manager

November 06, 2022

Tyson was a great help in the service department. My repairs were under warranty so that was great! More

by JoAnn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department.
Report | Print
Nov 07, 2022 -

Seguin Chevrolet responded

Hi JoAnn, Thank you for your 5-star review. We are glad to hear Tyson made your service visit excellent. We are looking forward to seeing you on your next visit. Have a great day. Sincerely, Jeremy Sims, General Manager

November 06, 2022

Very nice dealership. Priscilla was the best salesman I’ve worked with! Awesome place and recommend to others. More

by Ivanna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Medrano, Priscilla Recio, Gabby Martinez
Report | Print
Nov 07, 2022 -

Seguin Chevrolet responded

Hi Ivanna, We appreciate your 5-star review. We are delighted to hear Priscilla made your experience with us excellent. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

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