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Seguin Chevrolet - Service Center

Seguin, TX

4.1
1,662 Reviews
Call Service Center (830) 303-4381

1,662 Reviews of Seguin Chevrolet - Service Center

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March 27, 2025

Great sales price. Service department is not organized. The wait is very long for service. More

by luisgarcia360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Monica Moreno-Davila
2.0
This rating includes all reviews, with more weight given to recent reviews.
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March 27, 2025

This was my first visit to Seguin Chevrolet for initial service. They scheduled me in on the day I called for an appointment, and got the job done in about 40 minutes. Got me in and out fast. Excellent s More

by lehmann1945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan
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March 27, 2025

Very professional Everyone was very attentive and professional. We had several questions on other work needed and answered More

by lisavara1970
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica Moreno-Davila
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March 27, 2025

Employees have ALWAYS been very respectful & knowledgeable Best deals. Salespeople are wonderful and coffee is great More

by lisavara1970
Recommend Dealer
Yes
Employees Worked With
Ethan Starks
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March 26, 2025

I’ve had several issues with my recently purchased Colorado. Rattling noises in the back area and two rattling noises coming from both sides of my suspension. All were handled but it seems that I’ve h More

by Seguincoog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan and Michael Brown in service
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Mar 26, 2025 -

Seguin Chevrolet responded

Dear Seguincoog, Thank you for your 5-star review and for your patience as we worked through the issues with your Colorado. We understand how valuable your time is, and we’re glad we could address the concerns. We’re hopeful that everything is resolved now, and we’re always here if you need anything moving forward. Sincerely, Jeremy Sims, General Manager

March 26, 2025

Kept appointment on time. Fast. Only thing a they didn’t do any thing extra. No filling washer fluid, no vacuuming, no windshields. Very basic service. More

by JTRIN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know their names.
Report | Print
Mar 27, 2025 -

Seguin Chevrolet responded

Dear JTRIN3, Thank you for your feedback. We’re glad to hear that your appointment was kept on time and that the service was completed quickly. However, we apologize that we didn’t go the extra mile to meet your expectations. Your comments are valuable, and we’ll use them to improve our services moving forward. Sincerely, Jeremy Sims, General Manager

March 26, 2025

Excellent service advisor! Assisted with all of the issues I brought to his attention. My wait time was less than expected. That was a bonus.. More

by pbarr95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brown, Mike
Report | Print
Mar 26, 2025 -

Seguin Chevrolet responded

Dear pbarr95, Thank you for your wonderful review! We’re glad to hear that our service advisor provided excellent assistance and addressed all your concerns. It's also great to know that your wait time was shorter than expected—definitely a bonus! We appreciate your support and look forward to serving you again. Sincerely, Jeremy Sims, General Manager

March 24, 2025

Seguin Cheve has one of the best service department and its where I aways look when buying a new car More

by g_ron87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 26, 2025 -

Seguin Chevrolet responded

Dear g_ron87, Thank you for your 5-star review! We're thrilled to hear that you consider Seguin Chevrolet's service department among the best and that we’re your go-to when shopping for a new car. We appreciate your continued trust and support! Sincerely, Jeremy Sims, General Manager

March 24, 2025

They were very nice and professional the work was done in a fast and clean work More

by stanleypadilla.4573
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beca Ramirez Godoy
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Mar 26, 2025 -

Seguin Chevrolet responded

Dear stanleypadilla.4573, Thank you for your 5-star review! We're glad to hear that our team provided fast, clean, and professional service. Your feedback means a lot, and we look forward to assisting you again in the future. Sincerely, Jeremy Sims, General Manager

March 24, 2025

Fast efficient. Gave us pricing options. Our service person was courteous and friendly to us. They communicated via text, which was nice. More

by stephryaniii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan
Report | Print
Mar 26, 2025 -

Seguin Chevrolet responded

Dear stephryaniii, Thank you for your 5-star review! We're glad to hear that you had a fast and efficient experience with us and that our team provided you with great service. We appreciate your feedback and are happy that the communication via text worked well for you. Sincerely, Jeremy Sims, General Manager

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