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Seguin Chevrolet - Service Center

Seguin, TX

4.1
1,661 Reviews
Call Service Center (830) 303-4381

1,661 Reviews of Seguin Chevrolet - Service Center

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March 23, 2025

Don’t deliver on time. Poor customer service Sales man Ace was a pleasure to work with. More

by landura1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Sims
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jenn Tejada
3.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Moreno-Davila
1.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Cabello
1.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Rios
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beca Ramirez Godoy, Gary Stehle
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March 22, 2025

Abel was very helpful and service was done in a timely fashion . My seat is repaired More

by JANAESSMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel Vasquez
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Mar 26, 2025 -

Seguin Chevrolet responded

Dear JANAESSMAN, Thank you for the review! We're so glad to hear that Abel was able to assist you and that your seat repair was completed promptly. We look forward to serving you again in the future. Sincerely, Jeremy Sims, General Manager

March 22, 2025

The service was friendly and very efficient. The service was top notch and couldn't ask for a better experience. More

by VICTORALVAREZ72
Recommend Dealer
Yes
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Mar 26, 2025 -

Seguin Chevrolet responded

Dear VICTORALVAREZ72, Thank you so much for the wonderful 5-star review! We're delighted to hear that you had a friendly and efficient experience with us. It's our goal to provide top-notch service, and we're thrilled that we met your expectations. We look forward to serving you again in the future! Sincerely, Jeremy Sims, General Manager

March 22, 2025

Dealership has changed a whole lot. Loved it around the time when I first bought my car. Services center is always great just disappointed the last time I was there. More

by Melissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
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Mar 26, 2025 -

Seguin Chevrolet responded

Dear Melissa, Thank you for your review and for sharing your thoughts with us. We're happy to hear that you've had positive experiences with our service center in the past. We truly value your feedback and are sorry to hear that your recent visit didn't meet expectations. If you would like to discuss your experience further, please don’t hesitate to reach out. We’d love to ensure your next visit is a better one. Sincerely, Jeremy Sims, General Manager

March 22, 2025

Super fast. Took care of the recall in a few hours of dropping the car off. The work was supposed to be done on Monday and it was done on Saturday just hours af More

by JRCKUYKENDALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beca Ramirez Godoy
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Mar 26, 2025 -

Seguin Chevrolet responded

Dear JRCKUYKENDALL, Thank you so much for the great feedback! We're thrilled to hear that we were able to complete the recall work so quickly and exceed your expectations. It's always our goal to provide fast, efficient service to our customers, and we're glad we were able to do that for you. We appreciate your trust in us! Sincerely, Jeremy Sims, General Manager

March 22, 2025

More loaner vehicles on hand or more shuttle vehicles. Shuttle service was running 45 minutes behind schedule having customers waiting. More

by AJVALERIO94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 26, 2025 -

Seguin Chevrolet responded

Dear AJVALERIO94, Thank you for taking the time to leave a review and share your feedback with us. We apologize for the delay in our shuttle service and appreciate you bringing this to our attention. We understand the importance of timely service and are working to improve the availability of loaner vehicles and shuttle options. Your comments help us better serve you and our other customers. Sincerely, Jeremy Sims, General Manager

March 22, 2025

Great customer service & got out in a reasonable time! nice people as well high suggest More

by Davionwright7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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Mar 26, 2025 -

Seguin Chevrolet responded

Dear Davionwright7, Thank you for the great 5-star review! We're thrilled to hear you had a positive experience with our customer service and that we were able to get you in and out in a timely manner. We truly appreciate your recommendation and look forward to serving you again! Sincerely, Jeremy Sims, General Manager

March 22, 2025

Fantastic! Fantastic! Fantastic! Fantastic! Fantastic! Fantastic! Fantastic! Fantastic! Fantastic! Fantastic! Fantastic! Fantastic! Fantastic! Fantastic! Fantas More

by ShaneBroussard
Recommend Dealer
Yes
Employees Worked With
Shane Broussard
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Mar 26, 2025 -

Seguin Chevrolet responded

Dear ShaneBroussard, Thank you for the amazing 5-star review! We truly appreciate your enthusiasm and are so glad to hear you had such a fantastic experience with us. We look forward to serving you again soon! Sincerely, Jeremy Sims, General Manager

March 14, 2025

Seguin Chevrolet has awesome service, they were able to get my vehicle in , with the help of Jeanette and Gracie, and figure out the problem and return back me so that I can continue to serve my customers More

by JGONZALEZ47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanette Gonzalez/ Gracie
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Mar 18, 2025 -

Seguin Chevrolet responded

Dear JGONZALEZ47, Thank you for your fantastic review! We're thrilled to hear that Jeanette and Gracie were able to get your vehicle back to you quickly and efficiently so you could continue serving your customers. We truly appreciate your trust in us and look forward to assisting you again in the future. Sincerely, Jeremy Sims, General Manager

March 14, 2025

No lo recomiendo,autos con problemas mecanicos y o saben como areglarlo bad bad bad. More

by dcarrasco3000p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 18, 2025 -

Seguin Chevrolet responded

Estimado dcarrasco3000p, Gracias por compartir su opinión, y lamento mucho escuchar acerca de su experiencia. Tomamos muy en serio cualquier inquietud sobre nuestros vehículos y servicio. Por favor, póngase en contacto conmigo directamente para que pueda investigar este asunto y trabajar para resolverlo. Valoramos a todos nuestros clientes y nos esforzamos por brindar el mejor servicio posible. Atentamente, Jeremy Sims, Gerente General

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