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Seguin Chevrolet - Service Center

Seguin, TX

4.1
1,574 Reviews
Call Service Center (830) 303-4381

1,574 Reviews of Seguin Chevrolet - Service Center

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January 17, 2025

I enjoyed that it was in and did not have to wait long very satisfied with the service More

by sandovha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esman
Report | Print
Jan 21, 2025 -

Seguin Chevrolet responded

Dear sandovha, Thank you for sharing your experience! I'm thrilled to hear that your visit was quick and satisfying. We appreciate your support and look forward to assisting you again in the future. Sincerely, Jeremy Sims, General Manager

January 17, 2025

Very professional and awsome service. Never had been given the great welcome at any dealership like the one at seguin Chevrolet. More

by Tony
Recommend Dealer
Yes
Employees Worked With
Gabriel vega
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Jan 21, 2025 -

Seguin Chevrolet responded

Dear Tony, Thank you for your fantastic review! We're thrilled to hear that you had such a great experience at Seguin Chevrolet. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely, Jeremy Sims, General Manager

January 17, 2025

Me vendieron una camioneta q no sirve y no quieren responder x el veiculo y me siento robado More

by rlara6419
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary Stehle
Report | Print
January 17, 2025

they were excellent. very sweet and very fast! made sure we were in and out. More

by ravynlookabill1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : aaron
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Jan 21, 2025 -

Seguin Chevrolet responded

Dear ravynlookabill1, Thank you for your wonderful feedback! I'm happy to hear that our team provided you with excellent and efficient service. We truly appreciate your support and look forward to assisting you again in the future. Sincerely, Jeremy Sims, General Manager

January 15, 2025

I was informed that it takes 3 to 5 days just to check the vehicle out before anything happens. If the service bays are backed up that far maybe they need to expand to accommodate the amount of service be More

by ABELLSAMPON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary Stehle
Report | Print
Jan 21, 2025 -

Seguin Chevrolet responded

Dear ABELLSAMPON, Thank you for your feedback. We sincerely apologize for the delays and communication issues you've experienced. We understand how important it is to receive timely updates during your service visit, and we’re sorry that we did not meet your expectations in this area. We are always looking for ways to improve and expand to meet the needs of our customers, and your comments regarding communication will be shared with our team to help ensure we do better in the future. If you have any further questions or concerns, please feel free to reach out directly to me. Sincerely, Gary Stehle, Service Director

January 15, 2025

No paperwork given to me. Gave me my key and didn’t say anything or where my car was. More

by Dez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Monica Moreno-Davila
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 21, 2025 -

Seguin Chevrolet responded

Dear Dez, I apologize for the experience you had with us. It is never our intention to leave our customers feeling uncertain or uninformed. We should have provided you with proper documentation and clearly communicated the location of your vehicle. Your feedback is important, and I will make sure our team is reminded of the importance of clear communication and proper customer service moving forward. If you'd like to discuss this further or if there’s anything I can do to assist, please don’t hesitate to contact me directly. Sincerely, Gary Stehle, Service Director

January 15, 2025

Oil change way too expensive for simple change. Corvette is not any more difficult difficulty difficult More

by puggan55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Monica Moreno-Davila
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beca Ramirez Godoy
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January 15, 2025

made internet appointment, oil and tire rotation, for 1130. i arrive at 1135 and my truck was taken to bay for service at 1145. quick service under an hour. More

by velajr56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beca Ramirez Godoy
Report | Print
Jan 21, 2025 -

Seguin Chevrolet responded

Dear velajr56, Thank you for taking the time to share your experience! We're glad to hear that your service was quick and efficient, and that we were able to get your truck in and out in under an hour. We appreciate your business and look forward to serving you again in the future. Sincerely, Jeremy Sims, General Manager

January 14, 2025

Great and quick service! Got in same day I got online to make an appt! Was in and out within in hour. More

by lauren88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan
Report | Print
Jan 21, 2025 -

Seguin Chevrolet responded

Dear lauren88, Thank you for sharing your positive experience! We’re excited to hear that our team provided you with great and quick service, and that we could accommodate your appointment the same day. Getting you in and out efficiently is always our goal. We appreciate your business and look forward to serving you again in the future! Sincerely, Jeremy Sims, General Manager

January 13, 2025

Extremely professional, courteous and considered my feelings and thoughts. Discussed everything with me before doing anything which was great. More

by wmlawson730
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabbrel
Report | Print
Jan 21, 2025 -

Seguin Chevrolet responded

Dear wmlawson730, Thank you for sharing your fantastic experience! We’re delighted to hear that our team was professional, courteous, and communicative throughout your visit. We truly appreciate your kind words and look forward to serving you again in the future. Sincerely, Jeremy Sims, General Manager

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