Seguin Chevrolet - Service Center

Ethan was courteous and attentive to my needs. Workers had me out in a timely manner. Store was clean and comfortable. Appointment was easy to set up. Workers had me out in a timely manner. Store was clean and comfortable. Appointment was easy to set up. More

Always a pleasure going to Seguin Chevrolet. Never feel like “just a customer”. They always listen to my desires and make every effort to ensure quality customer service! Never feel like “just a customer”. They always listen to my desires and make every effort to ensure quality customer service! More

Oil change was quick. Everything worked out well except couldn’t get my rewards to open up. Everything worked out well except couldn’t get my rewards to open up. More

Super fast and prompt service, friendly representatives and always professional. Seguin Chevrolet is my only Chevrolet Dealer for life. and always professional. Seguin Chevrolet is my only Chevrolet Dealer for life. More

My truck was in your shop for over 6 weeks. My service rep took a part off my truck without telling me first. I was told the part couldn’t be located. Then I was told my battery tested bad. I My service rep took a part off my truck without telling me first. I was told the part couldn’t be located. Then I was told my battery tested bad. I took my battery to AutoZone from where I bought it.. it tested good. And still the battery I’m using in my truck. I was told multiple prices then another for my truck. I even had to settle for a refurbished part, not a new one to get my truck back. Who helped me the most was Amber Garcia. She heard what I was saying and understood my issues. I have my issues with going back to Seguin Chevrolet to get my truck fixed again. More

Everything went well. Good service, nice employees. Coffee was good and the service center was very clean Good service, nice employees. Coffee was good and the service center was very clean More

I have taken my car there twice now and have been very disappointed both times. The lack of communication and the amount of time it took to fix my issues were unacceptable! If I wanted any updates on the disappointed both times. The lack of communication and the amount of time it took to fix my issues were unacceptable! If I wanted any updates on the status of my car I had to call and even then getting in touch with my advisor was difficult. They have now had my car for 2 weeks and I am only just now getting the full story of what is wrong with it. Now I am being told it will be another week and $2K more than originally thought!!! Plus my car sat for 4-5 days just because the original tech was out sick... unacceptable! I will NEVER go back here for a car or for service! More

Don’t know who Gary is but the service department has always been great till recently when I had an appointment to get a part recall done on my Spark. Made the appointment 2 weeks in advance took the car always been great till recently when I had an appointment to get a part recall done on my Spark. Made the appointment 2 weeks in advance took the car in and dropped it off and they called me to go pick up the car because they didn’t have the part in stock. They said they would call me back when the part was there. It’s been 2 months and no one has called me back to do the service on my car. I also scheduled a transmission service and they couldn’t do that either. Not real happy with the Service department right now. More

Excellent service. Friendly and knowledgeable. Did exactly what they said they would do. Thank you! Friendly and knowledgeable. Did exactly what they said they would do. Thank you! More

I never have a problem here. I went to get my oil changed but the Wi-Fi kept going in and out. They had someone come to each person waiting in the service and offer to take us ho I went to get my oil changed but the Wi-Fi kept going in and out. They had someone come to each person waiting in the service and offer to take us home, or anywhere we needed to go while we waited and made sure we all knew how to get coffee or tea. The service advisors always helpful and answer any and all questions. More