Seguin Chevrolet - Service Center

Great service. Drop-off. Laura went over all that was needed and took the truck. Parts order was needed for one of the three warranty repairs. So, fixed two, return Drop-off. Laura went over all that was needed and took the truck. Parts order was needed for one of the three warranty repairs. So, fixed two, returned truck, and scheduled for future date. All good on phone and app communications. Returned and waited for final repair. Very timely. Although Laura did great, it is the repair work that really matters. The maintenance techs did excellent work! Software updates complete and the Kicker sound system works perfectly. Short story. I live in Schertz. I came to Seguin because of two prior poor service experiences from a closer GMC service center. My regular mechanic recommended Seguin Chevrolet even though it was further away. He was aware of service center issues with some of the local GM centers. He also said your service center had a more reliable record from what he knew. Anyway, that’s why I came out and am totally satisfied with the service reps and especially your repair team! Thank you. More

They fixed my 2500 hd really fast and I was outta therein a couple hours a couple hours More

I like this dealership so far the service has been very good, the representatives are friendly and they know their job good, the representatives are friendly and they know their job More

I visited the service department with a scheduled appointment for an oil change and tire rotation. The service took 2.5 hours which was very inconvenient and unexpected. The staff was friendly and th appointment for an oil change and tire rotation. The service took 2.5 hours which was very inconvenient and unexpected. The staff was friendly and the facility was clean. More

Really attentive my needs and concerns. Had excellent attitudes and greeted me with a smile. Had excellent attitudes and greeted me with a smile. More

Great job completing the oil change. I really don't think it should take two hours to complete this operation. My vehicle never moved in the first hour of my appointment. I really don't think it should take two hours to complete this operation. My vehicle never moved in the first hour of my appointment. More

Great customer service. I highly recommend them for your sales or service even If just passing through. I highly recommend them for your sales or service even If just passing through. More

The service person was fast and friendly. Service was carried out in a timely manner and done correctly. Service was carried out in a timely manner and done correctly. More

We had an appointment for are oil change they said we would be the longest hour or hour an a half and the wife set there for over 2 hours and was gonna sit there til noon they said til she had to get mad would be the longest hour or hour an a half and the wife set there for over 2 hours and was gonna sit there til noon they said til she had to get mad because the kids got out of school at 1130 More

Great customer service. I enjoyed my experience. It was fast and efficient. Michael Brown is amazing at his communication and customer service. I enjoyed my experience. It was fast and efficient. Michael Brown is amazing at his communication and customer service. More