Seguin Chevrolet - Service Center

Service department was courteous. The waiting area was well maintained. Overall experience was good. Would like to get more updates on work. App didn’t really update the progress of s The waiting area was well maintained. Overall experience was good. Would like to get more updates on work. App didn’t really update the progress of service. More

Nice, friendly staff. The lady at the service desk was absolutely awesome, quick and efficient. The lady at the service desk was absolutely awesome, quick and efficient. More

Service was quick though they neglected to email me my itemized receipt as promised so I will have to call to get it. Additionally, while I don’t mind taking surveys, I received at least 6 emails wanting itemized receipt as promised so I will have to call to get it. Additionally, while I don’t mind taking surveys, I received at least 6 emails wanting my review. After two, it becomes annoying. More

Better communication, I got maintenance/service done 2 years ago and apparently there was no record of the service until I brought my receipt from the service. years ago and apparently there was no record of the service until I brought my receipt from the service. More

This dealership has been efficient and fast and I appreciate the kind sales people that I have met. appreciate the kind sales people that I have met. More

Very nice customer service helped me with my every need and took care of my truck and took care of my truck More

The lack of communication is real , I had to call to get any kind of information on our vehicle, then was completely baffled when all of a sudden our warranty was no good as told by a manager so we go to pi any kind of information on our vehicle, then was completely baffled when all of a sudden our warranty was no good as told by a manager so we go to pick up the vehicle and they tried to charge us almost 400 for nothing only to find out they had the wrong vin number under our vehicle the whole time and then magically we had warranty and coverage and only had to pay the deductible, if we had never gone and kept calling it would have been 1,500 fix , Gabriel did take over out service and we got things situated but before him , the lack of communication is real , and the lack of customer service by service mange me apparently one of the two and another service rep before Gabriel , was awful. We have 5 vehicles bought from them , definitely expected better. Won’t be out next option next time that’s for sure . More

The service provided was exceptional, and all necessary information was provided without any issues. Thank you information was provided without any issues. Thank you More

Pa ra í asido lo m . ejor.buen servicioyo.recomiendo a seguir chevrolet.a.todos mis amigos ejor.buen servicioyo.recomiendo a seguir chevrolet.a.todos mis amigos More

Seguin Chevrolet continues to be my dealership of choice. Whether it's parts or service technician shortage, the service managers and advisors continue to put the customer first. Whether it's parts or service technician shortage, the service managers and advisors continue to put the customer first. More