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Seguin Chevrolet - Service Center

Seguin, TX

4.1
1,581 Reviews
Call Service Center (830) 303-4381

1,581 Reviews of Seguin Chevrolet - Service Center

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December 11, 2024

Service in my truck was awesome. Good job, guys.I will be coming back for my service again. Merry christmas More

by Yoli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beca Ramirez Godoy
Report | Print
Dec 12, 2024 -

Seguin Chevrolet responded

Dear Yoli, Thank you for your wonderful review! We're so glad to hear that you had an awesome experience with our service team. Your kind words mean a lot to us, and we look forward to assisting you again. Wishing you a very Merry Christmas and a happy New Year! Sincerely, Jeremy Sims, General Manager

December 11, 2024

Complete satisfecho appreciate at every one to helping to do more every day when I am there More

by gchapa49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beca Ramirez Godoy
Report | Print
Dec 12, 2024 -

Seguin Chevrolet responded

Dear gchapa49, Thank you for your kind words! We’re thrilled to hear you’re completely satisfied and that our team’s efforts made a positive impact during your visit. We truly appreciate your support and look forward to assisting you again in the future. Sincerely, Jeremy Sims, General Manager

December 10, 2024

Let me tell you that the service Seguin Chevrolet gives through online is easy and quick which is as customer is what I'm looking for, also personel is very attentive. Keep the good work 👏 More

by vic.rdz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beca Ramirez Godoy
Report | Print
Dec 10, 2024 -

Seguin Chevrolet responded

Dear vic.rdz, Thank you for your kind words and feedback! I'm thrilled to hear that you found our online service easy and quick, and that our team was attentive to your needs. We appreciate your support and will continue striving to deliver excellent experiences. Sincerely, Jeremy Sims, General Manager

December 10, 2024

Seguin Chevrolet We visit this location due to free oil changes, which is a great perk for buying from Seguin Chevrolet. Our visits are always a wonderful experience with friendly staff, lively office envi More

by W_RHERRERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beca Ramirez Godoy
Report | Print
Dec 10, 2024 -

Seguin Chevrolet responded

Dear W_RHERRERA, Thank you for your wonderful review! We're delighted to hear that you’ve enjoyed the free oil changes and consistently had great experiences with our team. Your recommendation means a lot to us, and we look forward to continuing to provide exceptional service during your visits. Sincerely, Jeremy Sims, General Manager

December 10, 2024

Great service ! Was expecting to be there a couple hours and was done less than an hour . It’s nice to see good customer service More

by rodolfo78109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beca Ramirez Godoy
Report | Print
Dec 12, 2024 -

Seguin Chevrolet responded

Dear rodolfo78109, Thank you for your wonderful feedback! We're thrilled to hear that your service was efficient and that you experienced great customer care. Providing quick and excellent service is always our goal. We appreciate your support and look forward to serving you again! Sincerely, Jeremy Sims, General Manager

December 09, 2024

Professional sales people. Was able to get the vehicle we needed within the price range we wanted. Highly recommend recommended More

by DAVESMAILBOX83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Wiatrek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramiro Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Syble Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beca Ramirez Godoy
Report | Print
Dec 10, 2024 -

Seguin Chevrolet responded

Dear DAVESMAILBOX83, Thank you for your fantastic review! I’m thrilled to hear that our team helped you find the right vehicle within your desired price range. Your recommendation means a lot to us, and we look forward to serving you again in the future. Sincerely, Jeremy Sims, General Manager

December 09, 2024

They are working well with me and trying to fix the issues that is at More

by passmore.9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beca Ramirez Godoy
Report | Print
Dec 10, 2024 -

Seguin Chevrolet responded

Dear passmore.9, Thank you for sharing your experience! I’m pleased to hear our team is working with you to address the issues. We’re committed to providing excellent service and ensuring everything is resolved to your satisfaction. Sincerely, Jeremy Sims, General Manager

December 09, 2024

Scheduled oil change at 11:30, truck sar until 12:30. People that came in after myself already have vehicles serviced. Lady sitting next to me sceduled at 10:00 for oil change. Both our vehiles went in More

by gary_grunewald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dont know who these people are
Report | Print
Dec 10, 2024 -

Seguin Chevrolet responded

Dear Gary Grunewald, I sincerely apologize for the wait you experienced and understand your frustration. It is disappointing to hear that your oil change took longer than expected, especially when you had a scheduled appointment. We strive to provide timely and efficient service, and it’s clear we missed the mark in this instance. I would appreciate the opportunity to discuss this further and ensure we can resolve any ongoing concerns. Please feel free to contact me directly at (830) 303-4381 ext. 2035. Sincerely, Gary Stehle, Service Director

December 09, 2024

My appointment was at 11 am and my car wasn’t taken back till 2 and I was done by 3pm. Last time I had my oil change my coolant reservoir tank was broken by the hose attachment. Now my reservoir lid is bro More

by Silvia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Monica Moreno-Davila
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beca Ramirez Godoy
Report | Print
Dec 10, 2024 -

Seguin Chevrolet responded

Dear Silvia, I’m very sorry to hear about the delays and the issues you’ve encountered with your vehicle. This is certainly not the experience we aim to provide, and I completely understand your frustration. We take these concerns seriously and would like to address both the timing of your service and the issue with the coolant reservoir. Please contact me directly at (830) 303-4381 ext. 2035 so we can resolve this for you as quickly as possible. Sincerely, Gary Stehle, Service Director

December 09, 2024

Muy buena atención y servicio, que te hace sentir como en casa excelente,muy bien. More

by jcjoseluiscalzada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2024 -

Seguin Chevrolet responded

Dear jcjoseluiscalzada, Thank you so much for your kind words! We’re thrilled to hear that you felt at home with us and received great service. We truly appreciate your feedback and look forward to serving you again in the future! Sincerely, Jeremy Sims, General Manager

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