Seguin Chevrolet - Service Center

Service Advisor Eathon was professional, knowledgeable, helpful, and friendly. Was as also pleased with everyone throughout the duration of the appointment from start to finish. Entire service dept is impr helpful, and friendly. Was as also pleased with everyone throughout the duration of the appointment from start to finish. Entire service dept is impressive. Michael greeting me and calling me by name when I only had one service dealing with him six months ago. Also Abel from that same appointment. Maintenance tech explained work thoroughly. Noticed the other three advisors, two females and one male, diligently, professionally, and friendly working behind the counter, working the phones, and one young lady moving about the waiting room keeping everyone informed and updated in an excellent, friendly, informative, and timely manner. Very pleased with the experience and personal attention. More

Muy buen servicio y nos atendieron muy rápido. Se tarde menos de lo esperado en terminar. Se tarde menos de lo esperado en terminar. More

The staff working the desk were very friendly and helped me with what I needed but they did not keep me informed of my vehicle status while I was waiting. I only got an oil change, and I was there for 3 hou me with what I needed but they did not keep me informed of my vehicle status while I was waiting. I only got an oil change, and I was there for 3 hours. I realize they were busy but I still felt 3 hours for an oil change was extreme and I had to go ask if my car was done because I was not given any updates. More

It took three hours for an oil change and to check my tire for a hole. I told the person at the desk that I am having to fill the tire up every few days and they claimed there was nothing wrong with the tire for a hole. I told the person at the desk that I am having to fill the tire up every few days and they claimed there was nothing wrong with the tire other than the completely stripped the lug nuts the last time they worked on the tire. I am still having to fill the tire up. I don’t know why they wouldn’t have replaced the tire and how hey could justify taking so long for every visit no matter how simple. More

This is the most incompetent place I've ever been to. The lie, can't complete a service job right and take at least 3 weeks for minor repairs. All they try to do is sell you parts you don't need. Lucky I The lie, can't complete a service job right and take at least 3 weeks for minor repairs. All they try to do is sell you parts you don't need. Lucky I haven't contacted an attorney yet. More

Would have been nice if the representative had offered a loner car, it took two weeks to get my car repairs and we don’t have two cars so we had to get an uber to drive my wife to work. I asked for a loner loner car, it took two weeks to get my car repairs and we don’t have two cars so we had to get an uber to drive my wife to work. I asked for a loner and I got no reply, part came in a week prior but since you all don’t do repairs on weekends I had to wait till the following week to get it repaired so not happy with the service I got More

We set up appointment for few things of the truck . . they told us wear on wait list for that exact problem we have . They never call us back . My husband when to do oil change end he ask for that appoi . they told us wear on wait list for that exact problem we have . They never call us back . My husband when to do oil change end he ask for that appointment they guy told him no one set up one . More

Seguin Chevrolet, has the best service you can get. The service department employees were friendly and professional. Took care of my car in a timely manner. Thanks for caring. The service department employees were friendly and professional. Took care of my car in a timely manner. Thanks for caring. More

Treated great helped with my questions and was taken care in timely manner, will be back in timely manner, will be back More

Took my truck inn to get serviced. Alarm worked when I took it inn. When I picked up it wasn't working anymore. Nothing was done abou it. Disappointing Alarm worked when I took it inn. When I picked up it wasn't working anymore. Nothing was done abou it. Disappointing More