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This rating includes all service center reviews, with more weight given to recent reviews.
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1,593 Reviews of Seguin Chevrolet - Service Center
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November 06, 2024
Service writer was quick and attentive once the job was done she explained what was done to my vehicle. done she explained what was done to my vehicle. More
by bigliendo87
Verified CustomerEmployees Worked With
November 05, 2024
On the positive side the staff is helpful and friendly most of the time. The environment is clean. On the negative side the entire staff tells lies and they ommit a lot of things. most of the time. The environment is clean. On the negative side the entire staff tells lies and they ommit a lot of things. More
by lisadls2005
Employees Worked With
November 05, 2024
All Seguin Chev sales consultants and service advisors have been great and very professional in all our needs have been great and very professional in all our needs More
by Romelia.vaquera
November 05, 2024
Really bad on the financial department what's they have your money they forget there promises your money they forget there promises More
by usasonia
Employees Worked With
November 04, 2024
Great deals and easy to work with. I’ve bought two vehicles from them and bought extended warranty all on separate occasions. I’ve bought two vehicles from them and bought extended warranty all on separate occasions. More
by rhernandez126
November 04, 2024
Great experience for the first time coming to the dealership. Thank you for your quick turn around dealership. Thank you for your quick turn around More
by bennyj41
Employees Worked With
November 04, 2024
I bought a 2023 Kia shortage. Was charged an extra $3000 for added equipment that was not included with the car. Completely missing.This included weather tech matts and wheel lock Was charged an extra $3000 for added equipment that was not included with the car. Completely missing.This included weather tech matts and wheel locks. Called multiple times in order to get the equipment I paid for. Played phone tag with them for MONTHS. They would never reach out to me with any updates I always had to call. The last time I called, they basically told me the parts department was unaware of my missing equipment and to call back the next week for updates. At that point it was clear to me they had no care to take initiative to make this right, so it wasn’t even worth it to me to keep trying. When I was at the dealership looking at the car we brought to their attention that there was a lot of oil under the car and we wanted them to double check that everything was okay. The next day as I was driving my new car, the low oil light came on. Thankfully my boyfriend was with me so we pulled over. The bolt for the oil pan was completely loose. All the oil had leaked out. If I had kept driving, my engine would have blown. I contacted the dealership and they made me feel like it was an inconvenience to them. Still have not received the refund for the new oil I had to buy for my brand new car. Definitely don’t recommend seguin chevrolet. More
by TXSARAHBROWN
Employees Worked With
Denzel
November 04, 2024
You set an appointment so you don’t have to wait and yet we were there for over two hours. The young lady made it seam like it was a bother. we were there for over two hours. The young lady made it seam like it was a bother. More
by cornilia.pacheco
Employees Worked With
November 04, 2024
Great service by friendly people. I didn’t even have an appointment and that fit me in right away. I didn’t even have an appointment and that fit me in right away. More
by louisolvera
