Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
1,593 Reviews of Seguin Chevrolet - Service Center
Sort by
Verified Customer
October 16, 2024
The service took to long. My chevy was there at there shop for about 2 1/2 months. And when it was giving back to me it still had issues on the engine. It was not running cor My chevy was there at there shop for about 2 1/2 months. And when it was giving back to me it still had issues on the engine. It was not running correctly. I had insurance and I was overcharged on the service. I did get a refund back but I had to do my own calls to see what all my policy would cover. Was not happy at all . More
by zavalamonica81
Employees Worked With
Tyson
October 15, 2024
Excellent service. Would recommend to family and to friends. Appreciated the communication and they kept me informed. Would recommend to family and to friends. Appreciated the communication and they kept me informed. More
by IVAN69692002
October 09, 2024
It took nearly 2 months, 3 separate times putting my truck in shop and it was in there roughly 3 weeks total. Total cost was just under $2000.00 as they assured me each time it was fixed. The last invo truck in shop and it was in there roughly 3 weeks total. Total cost was just under $2000.00 as they assured me each time it was fixed. The last invoice was over $800.00 but they really did fix it. More
by billregenold
October 09, 2024
Unorganized. Could not get a straight answer on how repair was completed. Very vague answers. Given key fob. And had to search for vehicle Could not get a straight answer on how repair was completed. Very vague answers. Given key fob. And had to search for vehicle More
by druryv
October 08, 2024
The contact person seemed more interested in her phone than helping me. I asked for a copy of the car check performed with my oil change and tire rotation. She had to get it from the tech that performed t than helping me. I asked for a copy of the car check performed with my oil change and tire rotation. She had to get it from the tech that performed the service so I asked her to mail it to me. She said, "I have to ask the manager...you know because of the cost of the stamp." I just spent over $200 and they can't provide this courtesy?! She did not mail nor did she call me back. More
by SANDRALV57
October 07, 2024
They are always extremely rude towards me, it's hard to ask them what the issue is with the car anytime I bring it in. And even when I do have an appointment time they are still rude and act like I'm not s ask them what the issue is with the car anytime I bring it in. And even when I do have an appointment time they are still rude and act like I'm not supposed to be there. More
by abigailchambers2003
October 07, 2024
We had our car towed in on a Saturday afternoon and took it in immediately before they closed for early troubleshooting. They could not fix but had it done by Monday afternoon Did excellent work and grea it in immediately before they closed for early troubleshooting. They could not fix but had it done by Monday afternoon Did excellent work and great customer service More
by clgrey
Employees Worked With
Michael Brown
October 06, 2024
Very hard to contacting the service writer at the dealership. I STILL HAVEN'T RECEIVED A COPY OF MY RECEIPT FOR THE WORK THAT WAS PERFORMED dealership. I STILL HAVEN'T RECEIVED A COPY OF MY RECEIPT FOR THE WORK THAT WAS PERFORMED More
by VTC1953DEC
Employees Worked With
I don't remember
